Ubi-Borealis

Hello there!

I've merged together two similar threads about being unable to progress in "Carpe Diem" into a single thread. I apologise if any ongoing discussion has been disrupted by this merge. By creating a single thread, it helps us to keep all information and updates from an investigation in an easy-to-find location.

I'm sorry to hear that a number of you have encountered some trouble with this World Event. Thanks for taking the time to share your reports within this thread, as well as what steps you've tried to resolve the issue in your own game.

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Hello there,

Thank you for continuing to update this thread with your experiences of being unable to harm Jotun enemies. I can confirm that the dedicated teams have been notified about this issue occurring in-game, and are investigating further.

If you have encountered this issue in your own game, please can you provide us with as much of the following information as possible:

• Are you unable to harm certain Jotun, or all Jotun?
• Which areas does this issue occur in? Please be as specific as possible, as this information will be helpful during investigation.
• What were you doing at the time (such as progressing in a quest, completing a mystery or raid, or just exploring)?
• How have you tried to damage these enemies? Has anything been successful?
• Have you tried using the "Power of Musphelheim" to defeat these foes? A number of players have reported that using this ability allowed them to harm Jotuns in the area.
• P...

Hello there,

Thank you for continuing to share your crash reports from "Dawn of Ragnarok" within this thread. For visibility, I've separated the reports about crashes / freezes occuring when changing your gear loadout into their own thread. I apologise if any ongoing discussion has been disrupted by this move.

If you are experiencing crashes / freezes when changing your gear loadout, please can you check out ...

Hello there,

Thank you for sharing your reports about crashes / freezes encountered during "Dawn of Ragnarok" whilst changing your gear loadouts. I've separated the reports about this specific issue into a thread of its own, so I apologise if any ongoing discussion has been disrupted by this move. Creating a single thread will help us to collect information and share updates into the investigation into this specific technical issue.

I can confirm that the dedicated teams have been notified of this issue, and they are looking into this further. To help with the ongoing investigation, please can you provide us with the following information:

• Which platform do you play on (PC/PS/Xbox)?
• Do these crashes / freezes only happen whilst in Svartalfheim? Or have they encountered outside of this realm?
• Did the crashes first start after collecting the Hreidmar armour set?
• Which armour set do you currently have equipped? Which armour ...

Hello there @Et4hiel,

The development team has confirmed that they will be deploying a fix for this issue with Tyra in a future update. We don't yet have a confirmed ETA, so we would be unable to speculate on when this update will be available in-game. As soon as we have more definite information to share, it will be posted within this thread. Additionally, you'll be able to see any future updates published via patch notes within the ...

Hello there @WesJet224! Welcome to the forums

I'm sorry to hear that you're experiencing freezing when changing your armour set. If you haven't already, I'd recommend trying some basic troubleshooting steps for your platform. These troubleshooting steps help to tackle a number of common causes behind crashes/freezes in-game, such as checking for missing/corrupted files. You can find the dedicate...

Thanks for providing me with all of that information, @Nodzeth!

I've now forwarded the report you've shared with us to the dedicated teams so they can take a closer look at this. If we require any additional information about your experience, we'll reach out within this thread.

In the meantime, I would recommend keeping an eye out within the ...

I see, thanks for letting me know that, @Nodzeth.

Just to clarify, does the freeze / crash only occur in Svartalfheim? Or has it occurred outside of Svartalfheim as well? Once we've been able to establish this, I'll be able to forward your report to the dedicated teams for further investigation.

Thanks!

Thanks for confirming that you've tried the suggested troubleshooting steps, @Nodzeth, and for letting me know that the freezes only started occurring after picking up the Hreidmar armour set.

You mention in your original report that you're unable to capture a video. Would this be capturing a video via the PlayStation console, or are you able to capture a video using an external device (such as a mobile device)? Having a video of the freeze occuring once the Hreidmar armour is equipped would be very helpful for further investigation.

Thanks! ...

Thanks for letting us know that you've tried the suggested troubleshooting steps, @GizmoMKD. I'm sorry to hear that you're still experiencing a crash whilst taking part in the Tjarnar Mylna raid.

Would you be able to try altering your graphics settings? I've heard of cases where playing on "Quality Mode" instead of "Performance Mode," or by lowering the in-game graphics settings, can help to prevent crashes in "busy" locations such as raids.

Thanks! ...

Hello there!

I've merged together several threads about experiencing crashes / freezes whilst specifically playing the "Dawn of Ragnarok" expansion. I apologise if any ongoing conversations have been disrupted by this merge. Creating a single thread helps us to keep all information and updates in an easy-to-find place.

Please note that if you are experiencing crashes / freezes whilst playing Assassin's Creed Valhalla outside of Svartalfheim, please can you either create a new thread or, if a PC player, ...

Hello there,

I'm sorry to hear that a number of you are having trouble progressing in "Blazing a Trail." I've notified the dedicated teams about this issue so they can take a closer look at this. Thanks for sharing a video as well, @Imsowhelmed! I've included this in the report to the dedicated teams can take a look at this as well.

If you have been unable to progress in "Blazing a Trail" due to being unable to interact with Eysa, please can you provide us with the following information:

• What actions did you take prior to being una...

Hello there!

I've merged two threads together about being unable to defeat Jotun Warriors as they're considered friendly, and therefore cannot be harmed, into a single thread. I apologise if any ongoing discussion has been disrupted by this merge. Creating a single thread helps us to keep all information and updates from an investigation in an easy-to-find place.

I'm sorry to hear that a number of you are having trouble defeating Jotun enemies in-game. I've shared the reports that have already been provided within this thread to the dedicated teams for further investigation. Thanks to ...

Hello there @veico_cm!

The dedicated teams have reached out to us, and were hoping you'd be able to provide us with an update. Can you let us know if this issue with your stats and damage dealt still persists following the release of ...

Thanks for the update, @sartorious23! I'm glad to hear that you've been able to successfully complete the raid without any crashes! Thanks for sharing the steps you took to avoid these.

We'll definitely keep an eye out for any more reports of this behaviour happening in-game. If you encounter this issue with any other raids in-game, please don't hesitate to let us know so we can look into this further.

Thanks! ...

Hello there @MadeInNY_7!

I'm sorry to hear that you've encountered trouble whilst progressing in "Blazing A Trail." If you haven't already, we'd recommend that you try these basic console troubleshooting steps, as these steps can help tackle a number of...

Hello there @Thorofulll! Welcome to the forums

Please note that Dawn of Ragnarok is not included in the Assassin's Creed Valhalla Season Pass. To access Dawn of Ragnarok, you will need to either purchase the expansion separately, or own the "Ragnarok" or "Complete" editions of the game. ...

Hello there !

I apologise for the delayed update. It looks like a fix for this error message has been deployed, so you should no longer encounter this error when launching Assassin's Creed Valhalla from GeForce Now!

Can you please try launching the game again to see if the issue has been resolved for you?

If you're still experiencing this error in-game, please don't hesitate to update us within this thread so we can investigate this further.

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Hello there @vinnyest! Welcome to the forums

As shared by @Kitten_Clawz and @jason54400...

Hello there @AlePlay!

I'm glad that @bielik01 was able to help you out with your question about changing skills. Thanks for that! ...