Ubi-Borealis

Hello there @Kopernikus1979!

I apologise for the delayed response. I'm sorry to hear that you've lost access to some of the content you earned during your playthrough of "Wrath of the Druids." I'm also sorry to hear that your Spear of Leonidas reset.

Just to confirm, are you able to travel to Ireland successfully now? Or do you still not have access to any of the "Wrath of the Druids" content?

If you are able to travel to Ireland and are missing your gear earned during this expansion, can you please provide a video which shows the...

Hello there @Valour549!

I'm sorry to hear that your perks aren't working if you have something equipped in your secondary hand. Thanks for taking the time to share your report with us.

It looks like the link to your video no longer works. Would you be able to provide us with a new link, so we can take a closer look at the video you've captured and how your perks aren't applied correctly when using Algurnir. I'd recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link wit...

Hello there @Solagratia83!

Thanks for taking the time to share your report regarding Lugh's Spear's Ignite ability when used with Gae Bolg. The dedicated teams have been notified about this issue, and are investigating further.

Any future updates will be published within the ...

Hello there @D_Filewalker! Welcome to the forums

I apologise for the delayed response. And please, do not worry about your English! It's absolutely fine

I'm sorry to hear that Silica has gone missing from your inventory after completing the S...

Hello there @xDionisis! Welcome to the forums

I'm sorry to hear that you have excess skill points that you're unable to use as Mastery points. Thanks for taking the time to share your report with us.

To help us to look into this further, would you be able to provide us with a video which shows the following:

• Your skill tree, showing that all available skills have been unlock...

Hello there @Lagash_Yolantis!

I'm sorry to hear that your Twilight Gear has reset. Thank you for taking the time to share your report with us.

If your gear has reset, then all resources and runes used to upgrade the gear with should have been automatically added back into your inventory, allowing you to re-upgrade the gear again if you so wish. I understand that this isn't ideal, and apologise for any inconvenience caused by this.

Has your gear reset again since this incident? If so, can you let us know if anything strange happened prior to the incident occurring? For instance, were you disconnected from the internet, or did you experience any kind of crash?

Thanks! ...

RESOLVED ISSUES / QUERIES - PART 3

Please find the past megathreads for resolved issues within the spoiler tags below; if an issue persists after being placed in this section, please reply to the thread, and we will look to move it back to the "under investigation" section once the investigation is reopened.

• GAMEPLAY BUGS, GLITCHES & QUERIES

Hello there @Avenger237!

I'm sorry to hear that you're unable to select Hreidmar's Blessing set as a transmog option. Would you be able to provide us with a short video or set of images that shows you have collected this gear set in-game, but that it's not available as a transmog option at the Blacksmith's?

I'd recommend uploading any images or videos to a sharing platform, such as Google Drive or One Drive, as this will allow you to post a shareable link within this thread we can take a closer look at.

Thanks! ...

I'm sorry to hear that you've encountered some trouble with the tutorial pop-up for the Jotun Blight, @mikez19999 & @XBL_Laberbacke. I've passed on the f...

Hello there @Midkemia7400! Welcome to the forums

I'm sorry to hear that you're having trouble fast travelling in Svartalfheim. Thank you for taking the time to share your report with us.

To help us to look into this further, would you be able to provide us with a video that shows the following:

• Your in-game map, showing what fast-travel points have been unlocked.
• Your in-game quest log, showing what your active quest is. Sometimes, fast-travel can be disabled during specific quests, so being able to see your quest log will help us to check if ...

Hello there @guest-7dhRowiS,

Thank you for taking the time to reach out and share your feedback with us regarding the "Dream World Amplified" abilities, such as "Knockback Arrow" and "Explosive Retreat. I can appreciate that you would like to use these Godly abilities when you're no longer playing as Havi, as they're definitely quite impressive! I've shared your feedback with the dedicated teams for further consideration.

Any future updates to the game will be shared within the ...

Hello there @Assassin1BK!

I'm sorry to hear that you encountered trouble when clearing an area of Jotun Blight. Thank you for taking the time to share your report with us, and for updating us to let us know that the issue has been resolved!

If you encounter any further in-game trouble, please don't hesitate to contact us.

Thanks! ...

Hello there,

@geosnoop - I'm sorry to hear you're encountering issues with your Runes of Odin. I would recommend creating a new thread about this issue, as this was not one of the issues reported in the original post. Creating your own thread about the issues you're encountering will allow us to investigate these further without going off-topic within this thread.

...

Thanks for providing us with that video, @AlePlay! I can see exactly what you're experiencing here. I've shared this with the dedicated teams so they can take a closer look at this issue.

Thank you for sharing your workaround as well, even if it's a temporary one. I can appreciate that this workaround isn't ideal, and apologise for any impact that this has had on your gaming experience.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out within the ...

Please note that not every member of the Player Support team has access to Assassin's Creed Valhalla, @SpirantCrayon22, and therefore we aren't always able to check out reports personally. Additionally, not every issue can be easily reproduce. This is why we request additional images and videos from players as part of the investigation process, so we can pass these along to the dedicated teams for further investigation.

In this case, I was able to check out my own game and noticed that the Skidbladnir was also available as a ship cosmetic scheme. I...

I'm glad to hear that this hasn't been a regular occurence, @bielik01! I've passed on your video to the dedicated teams so they can take a closer look at this. Thanks for reporting!

Hello there @SpirantCrayon22,

I apologise for any confusion that may have been caused. Allow me to take a closer look at this, and I'll do my best to clear up any confusion about the Divine upgrades.

I'm aware that Animus Store items and Prime Gaming items (such as Bone-Maul and Carolingian Pike/Shield) are automatically upgraded to Divine quality upon loading up the game following Dawn of Ragnarok's release.

Additionally, as shared by ...

Thanks for sharing your report with us, @SpirantCrayon22.

As shared by my colleague @Ubi-Mark, we've forwarded these to the de...

Hello there,

Thank you for continuing to share your crash reports from "Dawn of Ragnarok" with us within this thread. I'm sorry to hear that you've encountered technical trouble in-game that is impacting on your gaming experience.

If you are specifically experiencing crashes / freezes when changing your gear loadout, please can you check out our new dedicated Megathread...

Hello there @danthesmith, @Fafibo & ...