Ubi-Borealis

Hello there,

As this issue with the white screen crash has been resolved following the release of the hotfix by Nvidia, we will now be locking this thread.

If you encounter any further trouble with a white screen crash specifically, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for further investigation.

If you are experiencing a crash without a white-screen, then I recommend you share your report within ...

Hello there,

As we have had no persistent reports of this issue with unlocking Xbox Achievements since the release of TU 1.2.1, we will now be locking this thread.

If you encounter any further trouble with unlocking Xbox Achievements, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include the following information:

• The name(s) of the Achieveme...

Hello there,

As we have had no reports of this issue with crashes in Meldeburne since the release of TU 1.4.0, we will now be locking this thread.

If you encounter any further trouble with crashes in-game, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful...

Hello there,

As we have had no reports of this issue with surround sound persisting in-game, we will now be locking this thread.

If you encounter any further trouble with the in-game audio, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for further investigation.

Thanks! 

As we can confirm the multiple weapon sheaths is working as intended, we will now be locking this thread. You can read the full statement from the development team regarding the investigation below:

Thanks for reaching out! This issue has been investigated by the development team but it will not be changed, as they must focus on issues that have a comparatively higher impact on gameplay experience.

If you have any additional feedback you would like to share regarding the weapon sheaths in-game, then I recommend that you create a thread within our General Discussions forum.

If any changes are to be made to the weapon sizes in-game, then this information will be ...

Hello there,

As we can confirm the weapon re-sizing is working as intended, we will now be locking this thread. You can read the full statement from the development team regarding this mechanic below:

We can confirm that the weapon resizing is working as intended. Weapons becoming smaller as they're sheathed is done to help avoid major clipping issues during parkour, combat, and other common actions. As a result, this is not a feature that will be changed.

If you have any additional feedback you would like to share regarding the weapon re-sizing in-game, then I recommend that you create a thread within our General Discussions forum.

If any c...

Hello there,

As we have had no confirmed reports of this issue with being unable to start “The Poor Fellow-Soldier, despite meeting the requirements, since the release of TU 1.3.0, we will now be locking this thread.

If you are unable to start this quest, please can you ensure you have met the following requirements:

• All of the other members of the Order, including zealots, need to have been defeat...

Hello there,

As we have had no reports of this issue with only looting silver from chests since the release of TU 1.3.2, we will now be locking this thread.

If you encounter any further trouble with looting chests in-game, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as thi...

Hello there,

As we have had no reports of this issue with the max River Raid supplies since the release of TU 1.3.2, we will now be locking this thread.

If you encounter any further trouble with River Raids, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpf...

Hello there,

As we have had no reports of this issue with triggering Regan's battle since the release of TU 1.4.1, we will now be locking this thread.

If you encounter any further trouble with the Daughters of Lerion, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this wi...

Hello there,

As we have had no reports of this issue with upgrading Ravensthorpe persisting in-game, we will now be locking this thread.

If you are missing raw materials or supplies to upgrade your settlement with, please ensure that you have completed the following:

• For missing raw materials, you will need to complete all raids within England and Norway, as well as all Alliances. There should be enough raw materials to fully upgrade your settlement if you fulfill these requirements.
• For missing supplies, you should be able to collect these from chests throughout the world, as well as purchase them from Yanli upon reaching settlement level 5.

If you encounter any further trouble with upgrading Ravensthorpe, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encounteri...

Hello there,

As we have been able to confirm that this feature is working as intended, we will now be locking this thread.

Once the song "Ragnarok - Twilight of the Gods" finishes playing, you should be able to fast travel once again.

If you encounter any further trouble with "The Poor Fellow-Soldier," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for further investigation.

Thanks!

Hello there,

As we have had no reports of this issue with being unable to loot fabric in-game since the release of TU 1.3.1, we will now be locking this thread.

If you encounter any further trouble with collecting fabric in-game, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game,...

Hello there,

As we can confirm the behaviour of cloth physics in-game is working as intended, we will now be locking this thread. You can read the full statement from the development team regarding this investigation below:

We can confirm that the behavior of cloth physics in game is not a bug. We regularly introduce quality-of-life improvements to the game through Title Updates and share the details through our forums. While cloth physics is not currently a priority in our pipeline, we'll look to review this feature for potential future improvements if the opportunity arises.

If you have any additional feedback you would like to share regarding the cloth physics in-game, then I recommend that you create a thread within our General D...

Hello there,

As we have had no reports of this issue with missing options in the transmog menu since the release of TU 1.4.1, we will now be locking this thread.

If you encounter any further trouble with transmog, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will b...

Hello there,

As we have had no reports of this issue with being unable to remove the Mari Lywd cloak since the release of TU 1.1.1, we will now be locking this thread.

Please note that you will keep the Mari Lywd cloak on whilst in Glowecestrescire, as it's part of the disguise for this region. You should be able to toggle if the skull mask is on or not by having your hood up or down, though. Once you leave Glowecestrescire, the cape shou...

Hello there,

As we have had no persistent reports of being unable to interact with settlement NPCs since the release of TU 1.2.1, we will now be locking this thread.

If you encounter any further trouble interacting with settlement NPCs, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-...

Hello there,

As we have had no reports of this issue with enhancing/downgrading trousers since the release of TU 1.4.0, we will now be locking this thread.

If you encounter any further trouble with enhancing/downgrading your gear, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game...

Hello there,

As we have had no reports of this issue with entering first-person view during the Discovery Tour since the release of TU 1.4.1, we will now be locking this thread.

If you encounter any further trouble with the Discovery Tour, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encounteri...

Hello there,

As we have had no reports of this issue with the Arc of Elan since the release of TU 1.4.0, we will now be locking this thread.

If you encounter any further trouble with the Arc of Elan then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for fu...