Ubi-Borealis

Thanks for clarifying that information for me, @bielik01. I'll add this update to your report to the development team.

I've merged @victoruch...

Hello there @DarthPhoenix501!

The development team have been taking a closer look at your report, and would like some more information from you to help with reproducing the issue.

Do you remember what animal killed the NPC? Did this happen during the quest, or was the NPC dead prior to taking part in the quest? Can you please provide us with as much information about your experience with this quest, "Breaking Teeth, Not Hearts," as possible?

If possible, are you able to load an earlier save to see if it will allow you to progress...

Hello there @bielik01!

I'm sorry to hear that the dead NPCs have returned to Dubgaill. The development team have been taking a closer look at your report and would like some additional information from you.

The team would like to know if you fully cleared Dubgaill Landing prior to originally returning to England, or if these NPCs were dead prior to you taking part in the quests in this area? If you can provide us with as much information about your experience with Dubgaill Landing prior to encountering these dead NPCs, this could be helpful for ...

Hello there @OG_Assassin07!

The development team have been investigating your report further, and would like to collect some additional information.

This Roman artifact is collected whilst under the water, rather than above ground. There should be a pool nearby which is deeper that you can dive into, and then swim underground to find the mask. You'll need to destroy a wooden wall to find the statue it's with.

Would you be able to send us another video that shows you swimming underwater to the mask location, and that the mask is unable...

Hello there @poppythecat27! Welcome to the forums

I'm sorry to hear that you've encountered some issues during your playthrough of Assassin's Creed: Valhalla. I'll try to assist you with both of these.

Regarding your missing "The Legend of Beowulf" quests, ...

Hello there!

You've carried out some great detective work, @TheNorfolkian & @basel19751224! I would also guess that this is ...

Hello there @patriziov! Welcome to the forums

You're currently within our English player support forums. Would you be able to provide a translation of your post, and we'll gladly take a closer look for you.

Alternatively, if you'd like to receive support in Italian, you can ...

Hello there @AquilaSamurai95!

I've merged your post with an ongoing thread about this issue. Thanks for taking the time to report this issue. The development team have been able to reproduce this issue during testing and are investigating further. I would recommend keeping an eye out within the ...

Hello there @Bill_Edsall! Welcome to the forums

I'm sorry to hear that you've lost your save data. Can you please provide us with some more information?

You mention that this happened after you got a Ubisoft account. To my knowledge, you shouldn't be able to play Assassin's Creed: Valhalla without having a Ubisoft account linked, as the ...

Hello there @ChaoticStreams! Welcome to the forums

Thanks for sharing your report with us! I'm sorry to hear that you've encountered a number of issues that have impacted on your gameplay experience. Allow me to try and address each of these issues for you.

Ubisoft Connect Rewards
We are aware of an issue wherein players will be prompted to purchase some in-game...

Hello there @petek!

Would you be able to provide us with some more information about how the Raider Tent bonus does not work as anticipated in your game? Do you not receive any additional rewards when taking part in the Royal Demand quests? If you can provide us with an image that shows the rewards you do receive from Royal Demands, this would be helpful for further investigation.

Thanks!

Hello there @Markusz88 & @lemmie88!

I'm sorry to hear that you've encountered some trouble when trying to disable cloud saves. I've ta...

Hello there @Scorpi_! Welcome to the forums

You're currently within the English player support forums. Would you be able to provide a translation of your post for us?

Alternatively, if you'd like to receive support in German, you can post in ...

As mentioned by my colleague @Ubi-Orion, purchasing the base game and additional content from different platforms can cause compatibility issues. These issues are uncommon, and might not happen in every case (such as in both of your experiences). This being said, we would s...

Thanks for sharing your feedback about the smoke effects on the Huldufolk and Jormungandr armour sets, @MissM16. I can confirm that these are working as intended. We'll forward your feedback about having the ability to toggle these effects to the development team for further consideration.

If a toggle feature is to be added into the game, this information will be shared via patch notes, so please keep an eye out within the ...

Thanks for sharing this tip, @bielik01! Exploring around Heillboer will also provide some interesting commentary from Eivor as well, so I'd definitely encourage everyone to take a look around if they have the time

We wouldn't be able to speculate if the Ubisoft Connect rewards page would be integrated into the Animus Store, @bielik01.

We have shared this feedback with the development team, and have notified them that players are being asked to purchase content with Units that they've already unlocked in-game (such as the Jackdaw scheme and "The Way of the Berserker" quests).

Any updates regarding this would be shared via patch notes within the ...

Thanks for confirming your Xbox gamer tag, @PhilyG213, and for letting us know you have an up-to-date save uploaded to the cloud. We've passed this information along to the development team for further investigation.

If we require any additional information, we'll reach out within this thread. In the meantime, please keep an eye out within the ...

Hello there @VelesKyr!

I've merged your thread with this similar thread. I apologise for any confusion that may have been caused by this.

We've notified the development team of this issue, and they're currently investigating further. I've shared your report with them so they can take a closer look at this.

If we require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out for future updates within the ...

Thanks for sharing that video with us, @crocodial, and for providing us with some more information about your experience with this world event. Out of curiosity, when you use the raven, are you able to spot any other potential enemy NPCs in the area? I can see that you use Odin's Sight in the video, but if they've wandered out of range they may not be highlighted.

I've passed on your report to the development team so they can take a closer look at this. If we require any additional information from you, we'll reach out within this thread.

In the...