Ubi-Borealis

Ubi-Borealis



11 Sep

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'd like to reach out with an update. The development team has been able to reproduce this issue in-game, and they will be deploying a fix in a future update. We've reached out to the team to try and find out more clarification about the fix now, and whether there should be extra support provided during these quests by raiders or if it's just that you receive extra rewards.

Once we have more clarification from the team, we'll let you know within this thread. In the meantime, I'd also recommend keeping an eye out for any future updates within the News & Announcements forum.

Thanks! 😊...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'd like to reach out to you all with an update. The development team have been taking a closer look at this report, and they will be deploying a fix for the incorrect dialogue in a future update. We don't have a confirmed ETA for when this update will be released to the game. I'd recommend keeping an eye out for more information about any future updates within the News & Announcements forum.

Thanks! 😊


10 Sep

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @vatiman,

Thank you for reaching out to us, and for sharing your feedback with us. I'm sorry to hear that this issue still persists for you in-game, and is impacting your gameplay experience.

I've taken a look at the investigation, and the team has reported that the issue was unable to be reproduced following the release of ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello again @Freemansdead!

The development team have taken a closer look at your report, and have reached out to us with an update.

They have confirmed that the nun NPCs acting scared is part of the world event, as they are talking about a ghost at the top of the church tower! 😱 It's possible you may have missed their dialogue due to the fight that was triggered. I had this own problem in my own game,...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Nozgame!

The development team have been taking a closer look at your reports, and would like some more information about the issue you've encountered when whistling at enemy NPCs. They've been unable to reproduce this issue during their testing, and were hoping you could provide some more specific information.

In the videos you've provided, this has occurred during the "Ringing Cyne Bell" quest. Have you noticed this behaviour outside of the quest location as well, or did it only happen in Cyne Bell? If you can provide examples of othe...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Bansheedragon75!

I apologise for the double post. The development team have asked for some additional information.

Can you let us know where you collected the avenge quest from? If you can send us a screenshot of the area you were in when the avenge quest was accepted, this will be helpful for further investigation.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @PhilyG213!

The development team have been taking a closer look at your report, and would like an update following the release of ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Truhel1620! Welcome to the forums 🙂

I apologise for the delayed response. I'm sorry to hear that you've encountered an error whilst playing the game on Stadia via Ubisoft+. Thanks for taking the time to share your report with us.

To help us to take a closer look at this issue, can you please send us a video which shows the error message occuring when you load into the game? ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As shared by my colleague @Ubi-Keo, this issue should now be resolved and you should be able to successfully install TU 1.3.1 without encountering a download loop!

If you are encountering any further trouble when downloading TU 1.3.1, please don't hesitate to update us within this thread so we can investigate further.

...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'd like to reach out to you all with an update. The development team have confirmed that they have deployed a fix in TU 1.3.1 for the issue wherein players were unable to complete the investigation. This issue should now be resolved.

This means that all ongoing issues with "The Absence of an Ealdorman" should now be resolved, and we will be marking this thread as such. If you are still encountering issues with...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'd like to reach out to you all with an update. Following the release of TU 1.3.1, the development team have confirmed that this issue should now be resolved!

If you are still unable to progress in "Bloody Path to Peace," please don't hesitate to update us within this thread so we can investigate further. Please include a video which shows the following:

  • You have the latest Title Update installed on...
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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

The development team have confirmed that they have released a fix for the Magister's Armour in TU 1.3.1. This issue should now be resolved!

If you are still experiencing clipping issues with the Magister's Armour, please don't hesitate to update us within this thread so we can investigate further. Please include a video which shows the following:

  • You have the latest Title Update installed on your pla...
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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

Following the release of TU 1.3.1, we are happy to confirm that a fix for being unable to accelerate when "Heidrun Slam" was equipped has been deployed. This issue should now be resolved.

If you are still unable to accelerate your mount/boat after equipping this skill, please don't hesitate to share an update with us within this thread so we can investigate further. Please include a video which shows the followi...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'd like to reach out to you all with an update. Following the release of TU 1.3.1, the development team has confirmed that this issue should now be resolved!

If you are still having trouble with the Berserker Gear downgrading and all of the runes and resources being returned to your inventory, please don't hesitate to update us within this thread so we can take a closer look. Please include a video which shows...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. Following the release of TU 1.3.1, the development team has deployed a fix that should allow players to purchase supplies from Yanli if they have met the following criteria:

Players who cannot upgrade their settlement to level 6 due to lack of supplies will now be able to purchase supplies at the settlement merchant. (Only available at Level 5 and once a specific amount of ...
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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. Thanks for taking the time to share your updates following the release of TU 1.3.1. I've noticed that the buff icons have returned in my own game as well 😄

It looks like the development team are still investigating this issue further. It's...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. The development team have confirmed that they deployed a fix for the duplicate Mōdraniht tattoos in TU 1.3.1. This issue should now be resolved!

If the Mōdraniht tattoos are still added to your inventory after handing them in to Tove, please don't hesitate to share an update within this thread. Please include a video which shows the following:

  • You have the latest Titl...
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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. Following the release of TU 1.3.1, a fix for the Trial of the Morrigan in Ulster has been deployed. This issue should now be resolved!

If you are still unable to complete the Trial, please don't hesitate to update us within this thread so we can investigate further. Please include a video that shows the following:

  • You have the latest Title Update installed on your pla...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for confirming your username for us, @Norior2021! We've passed your report along to the development team so they can take a closer look at this issue.

I've moved your posts into a separate thread, as it looks like the issue you're encountering is the infinite loading screen, rather than being unable to harm the Puca itself during the fight. This is to help us to keep the investigations separate, and to prevent any confusion.

If we require any additional information from you, we'll reach out within this thread.

Thanks! 😊...

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09 Sep

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

We have received an update from the team, and the issue with degradation on Ubisoft+ should now be resolved. Please can you try launching your game again, and let us know if the issue has been resolved for you?

If you are still unable to launch the game, and are encountering error messages and crashes when launching from Ubisoft+, please don't hesitate to update us within this thread so we can notify the dedicated teams and investigate further.

@rtxus - Thank you for taking the time to share your feedback and c...

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