Ubi-Borealis

Thanks for bringing my attention to that thread, @TheNorfolkian! I'll keep both threads separate for now as the issue has been encountered in different rivers. Rest assured that player support team will take a closer look at the thread you've linked as soon as we are able to

Thanks for sharing your experiences with us, @bielik01 and @TheNorfolkian. I'll let the development team know that this affects all Orlog ...

You're welcome, @TheNorfolkian! Please don't hesitate to reach out if you encounter any further trouble

Thanks for sharing a video with us, @CapnKel! I've now added this to your report to the development team. I'll also let them know about how often this issue seems to occur for you, especially when using the Stomp skill. This could be useful for their investigation.

If we require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out within the ...

Hello there @maxiusagi & @afewscarsmore!

Thanks for sharing your reports with us. I'd like to assure you both that the developme...

Hello there!

I've heard of this mysterious meteor event myself, and I've often wondered if there is a specific trigger. As mentioned by my colleague @Ubi-TheBerry, our understanding is that this event is random and rare. It would be a bit odd to constantly see meteors falling out of the skies after all I've reached out to the team to see if we can get any more information on this event, though, and whether ther...

Hello there @samrise! Welcome to the forums

I'm sorry to hear that you've encountered trouble during the Raven Mastery Challenge at Calleva Outpost. Thanks for taking the time to share your report with us.

Would you be able to send us a video which demonstrates the issue you're encountering when you start the Trial, and how it automatically ends? I'd recommend uploading the video to a sha...

Hello there @radimd007! Welcome to the forums

I'm sorry to hear that you've encountered trouble confirming your kill of Callin. Would you be able to send us a video which shows where he has become stuck underground? I'd recommend uploading the footage to a sharing platform, such as YouTube or Google Drive, so you can post a shareable link within this thread. We can then pass this along to the de...

Thanks for providing some more information about the small chest for me, @bielik01. If you encounter this issue again and are able to recall if the chest was looted on the current or a previous run, please can you let us know? This information could be helpful for further investigation. I'll share the video you've been able to provide in the meantime.

I understand that you weren't provided a prompt, and apologise for any confusion caused. I'll notify the team about the lack of a message. I can confirm that you wouldn't have received anything from this che...

Thanks for those images, @BobNewton2! Would you also be able to include an image of the spine of your game box for us? We'll need this to ascertain the region of your game disc.

Would you also be able to provide us with an additional video, as this will be helpful for the development team. In your video, can you please show the following:

• The items you have already purchased via "Purchased" in the Animus Store. This should also show all the Prime Gaming rewards you have claimed in the past.
• What happens when you try to purchase the ...

Thanks for providing us with some additional information, @VirtualAwesome. There aren't many Order clues that require you play Orlog, so I'll let the development team know it could be one of these. I can see that the team are looking into this issue further. I'd recommend keeping an eye out within the ...

Hello there!

Thank you for taking the time to share your experience with River Raids following the release of TU 1.3.1. I'm sorry to hear that some of you have encountered trouble during your raids.

Please note that more gear and weapons will become available to find as you progress through the River Raid questline. I'd recommend taking the time to complete all of the available quests first, as this may reveal why some rivers suddenly have more items to find If you have completed all of the available quests for the River Raids and you are still prompted to collect additional gear and weapons, please don't hesitate to update us so we can investigate further.

I'm sorry to hear that you've lost some of your progress after desynchronising during a River Raid, ...

Hello there @LA_Frankie!

Thanks for sharing your feedback with us regarding the availability of items at Reda's shop. We've already passed on feedback to the development team about the lack of variety in available items, as well as the number of repeating items. I'll forward the concerns and suggestions you've shared with us to the team for further consideration.

If any improvements or changes are to be made to Reda's shop, this information will be shared in the ...

Thanks for providing those videos, @mrfk62! I'll pass these along to the development team so they can take a closer look.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out within the ...

Thanks for the translation, @paolosnake!

A fix for this issue was deployed in ...

Hello there!

Thanks for sharing your report about the Fetid Bog not completing after clearing the raid location, @TheNorfolkian, and for including a video. I'd noticed this in my own game, however I thought it might be a small error that would resolve after a river raid refresh. I've passed on your report to the development team so they can take a closer look at this.

If we require any information from you regarding the Fetid Bog, we'll reach out within this thread. In the meantime, please keep an eye out for any future updates within the ...

Hello there @Bansheedragon75!

Thanks for sharing a video with us. Can you let me know which area you're trying to save in? I'm aware that there are some places in-game that you're unable to create saves in, such as in fortresses and dangerous areas. You also can't save during River Raids. You may also be unable to save your game during certain quests, so can you also let us know which quests you have active in your quest log?

Does this issue occur no matter where you try to save?

Thanks! ...

Hello there @MR-OPERATOR!

I apologise for the delayed response. Thanks for taking the time to share a comprehensive report with us. I'll do my best to address each of the issues and concerns you have shared.

Hildiran's House
It would be helpful to see an image demonstrating the green glow you're referring to. It looks like the links you've shared have expired. Would you be able to send us some new links, or upload them to a more permanent sharing platform, such as Google Drive or OneDrive? We can then take a closer look a...

You're welcome, @GLADI8ORDUDE! I can see that the development team has been able to reproduce this issue during their testing, and are investigating further. I'd recommend keeping an eye out within the News & Announcements forum for any f...

Hello there @victoruchiha82!

Thanks for sharing your report regarding Dubgaill Landing with us. Would you be able to provide some more information from your experience?

• Can you let us know if you defeated every enemy during your first visit to Dubgaill? Or were they already dead when you arrived?
• Have the enemies in Dubgaill respawned and then died again without combat? Or have they been dead since you first fought them?
• Are you still able to interact with the bodies, if necessary, or have you been unable to interact wi...