Ubi-Clem

Hello @Tellurical, and welcome to Discussions.

I'm sorry to hear that you are experiencing crashes when playing Rainbow Six Siege.

Thank you for sharing what troubleshooting steps you have done already.

Please have a look, and perform these steps as per the instructions. They have been designed to hel...

Hey @Garde-_, thank you for posting.

The provided path above is the default path for the game's file.
Maybe you have guided the game to create the GameSettings.ini file to be somewhere else.

Also, have you correctly performed the steps of this troubleshooting article?

Thanks!

Hey @Skiwi, and welcome to the Discussions.

I'm genuinely sorry to hear that you have experienced a temporary ban just after logging in.

I'm afraid there is not much we can do regarding these types of sanctions.
However, I'll make a note of this report and forward it to the relevant teams as feedback.

Thanks!

Hello @SXOB_Baguvix, and welcome to Discussions.

I'm sorry to hear that you have been stuck at this step when launching your game.

Could you please let us know if this issue resolved itself yet?

If not, could you please provide us with a screenshot of that screen?

Thanks.

Hey @OnlyViii, and thank you for posting.

I understand that you are facing authentication errors due do a misunderstanding between accounts.

Please note that in order to play Steam versions of Ubisoft games, you must be logged through the correct Ubisoft account.

If you are not able to get through despite being logged onto the right account (and Steam account linked to it), please contact us through our one-to-one channels below

...

Hey @hamez0105, and welcome back!

Cross-play is enable between Xbox and PlayStation players together, but not with PC and consoles.

Sorry for any misunderstanding.

Hey @Jiggz-tensta, and welcome to Discussions.

I'm sorry to hear that you have experienced such an issue.

I'm afraid there is not much we can do regarding the resulting sanctions.

However, I'll keep track of this report as a piece of feedback to forward to the relevant team.

Apologies for the inconvenience.

Hey @Celdrin_, thanks for the update.

I'm glad to hear that the solution shared by @MKCHICKWIT helped you out!

Should the issue persists for some of you, ple...

Hey @WickedSaint2, and welcome to Discussions.

Thank you for posting.

I'm sorry to hear that you are not able to unlock the loadouts slots as you wish.

The loadouts unlock once you reach level 20 on the hero.

Hope that helped!

Hey guys, thank you for reporting this issue.

Could you please provide some screenshots showing the actual displayed playtime?

This will help us to forward the report to the devs

Thanks!

Hello @CG-Bestie77, and welcome to the Forums.

Has this happened for the first time?
If not, would you be able to reproduce that issue and provide us with a video showing the reproduction steps?

Feel free to upload the video on a streaming/hosting platform to allow us watching it.

Thanks!

Hello @xNJx_IDoctorJay, and thank you for posting.

I'm afraid temporary bans cannot be lifted.
If you still wish it to be looked at, ban appeals have to be forwarded through our one-to-one channels: ...

Hello @JoeCoolGaming99, and welcome to the Ubisoft Discussions.

Regarding Rainbow Six : Siege, progress is bound to the Ubisoft account.
Meaning that if you log onto another Ubisoft account, you'll be playing on another progression that the one you use to play on.

Let's say if you have played on account 1 for a while, then connect to account 2 all of a sudden, the progress won't be the same.
However, if account 2 has an Xbox linked profile, you'll find there the progress of the Xbox profile.

Please let us know if you need clarification or ...

Hello @mvkwasinski, and welcome to the Discussions.

Could you please elaborate on the issue you're currently facing?

Please bear in mind that, due to data privacy, some topics can't be dealt through the forums.

Hey there @Crqsont-_, thank you for posting.

I'm sorry to hear that you are facing issues with the two-step verification associated with your account.

However, as this issue has to be dealt through our one-to-one channels, I can only suggest waiting for our teams to get back to as soon as they can.
Apologies for the inconvenience.

Hello there @Gordon144hz, and welcome to the Discussions.

I am sorry to hear that the Support has not answered yet.
However, for such an issue, I can only suggest updating your ticket and wait for them to get back to you.

As this is strictly related to accounts, and for safety and privacy reasons, we can't handle your query publicly.

Thank you for your understanding.

Hello @Tiago_BRWolfs, welcome to the Discussions.

I'm sorry to hear that the case you have opened remains without response.

I can suggest updating the case through this link, feel free to mention what you have just stated.

Sorry for the inconvenience, once your case is being reviewed, you'll be made aware.

Hey @TalentedAuto, and welcome to the Discussions.

If you wish to get a game transferred, I have to guide you towards our one-to-one channels Support to get your query looked at.

Feel free to contact us through the desired channel: Facebook - ...