Ubi-Clem

Hey @ScissorsMann, and welcome to the Discussions.

I am sorry to hear that you are facing an infinite loading when reaching the Ubisoft Servers.

Could you please let us know what Operating System are you running?

Also, have you tried any troubleshooting yet?
If not, could you please have a look at these steps and perform them?

Thanks!

Hey @shakisss, thank you for your message.

I can truly understand your will to see a fix for a bug that has been going for a while.

As MrM mentioned, we'd like to register a video to our record so we can get a better context of the issue and add it to a current bug reporting or create a new one.

Thank you for your cooperation.

Hello @Lidl-03, and welcome to the Discussions.

I'm sorry to hear that you are unable to play For Honor despite being subscribed to the Game Pass.

To help you claim back a game, please click here.

However, if the issue persists, I'd advise you to contact us through our one-to-one channels so we can have a look at a deeper account level.
...

Hey there, and welcome to the Discussions!

I'm sorry to hear that you are facing crashes on For Honor.

Is this happening on other games as well?

I noticed that you have a 4080 series, GPU that has faced numerous issues when it came out.
I would highly advise to get on online guides to find out what could be the cause of crashes for this graphics card.

As I won't be able to guarantee that this is the cause of the issue, I'd still recommend performing our troubleshooting steps.

Thanks!

Hello @WhiteWo3If, thank you for your message.

I am sorry to hear that you are encountering such an issue when launching For Honor.

Just to make sure, are your accounts correctly linked together? (Steam & Ubisoft).

Also, as this issue has to deal with account activation, I'm afraid there is not much we'd be able to do from the forums.
I can suggest patience while our specialists reach back to you in the submitted ticket.

Thanks!

Thank you @AH-HA-HA-PEKO for sharing this here.

Could you guys please try this workaround and let us know if it helped (or not)?

Thanks

Hey @KRONGTEKK_, and thank you for posting.

I'm sorry to hear that you cannot register the activation key as intended.

For such a matter, could you please contact us through the Help Website, so we can have a deeper look through your account and potentially raise it to the relevant teams.

Apologies for the inconvenience.

Hey @Twitch-Schwabba, thank you for answering the questions and actually providing a video.

I have asked the development team about this.
I will let you know if this behaviour is intended by design, or if it is a bug.

Thanks!

Hey all!

I guess @AH-HA-HA-PEKO has shared some specific steps that could be a solution for the encountered issue.

Before advising anything else, could you guys have a look and try as per the instructions to isolate this from being the issue?

Thanks!

Hey @NebulaTM, welcome to Discussions.

I'm sorry to hear that you have lost settings and medals.

Regarding the savegame file, have you checked through this path as well C:\Users\'username'\Documents\Trackmania ?

If you can't find any, I'd suggest contacting us through our 1-to-1 channels to investigate this further: Create a case

Thanks!

Hey @YesJailMan,

Thank you for providing more details about this.

I have passed this on.
Regarding the potential low impact that this has on the playability, I am not able to guarantee a quick fix.

Thank you for the report!

Hey @IITexasRedII and welcome to Discussions.

I'm sorry that you have been sanctioned for such.

I won't be able to anything with the temporary ban itself, but I'll pass on the feedback to the relevant teams.

Thank you for sharing, and apologies for the inconvenience.

Hey guys, thank you for posting.

I'm genuinely sorry that you have received such a sanction for this specific reasons.

Regarding the ban itself, there is nothing we can do about temporary ban themselves.

However, I've picked up your report and will compile them before sending them over to the relevant teams.

Thank you, and apologies for the inconvenience.

Hello @iiTzGeo, and thank you for posting.

I'm sorry to hear that you have received a permanent ban in the game.

I'm afraid we are not able to handle your request through the forums directly.
Please reach out to our one-to-one channels to get an investigation going.

You can reach out to us through these channels: ...

Hey @kissMyFluffyA__, and welcome to Discussions.

I'm sorry to hear that you have been receiving a ban for such matter.

However, I'm afraid there is not much we can do regarding temporary bans.
I can only suggest waiting out the ban itself.

Apologies for the inconvenience.

Hey @Setth_lol and welcome to Discussions.

I'm sorry to hear that you have received a permanent sanction in Rainbow Six Siege.

For such matter, I'm afraid we won't be able to handle you request through the forums.
Please reach out to our one-to-one channels to get an investigation going.

You can reach out to us through these channels: ...

Hey @EricFromFasty, thank you for posting.

The authentication error is working as intended, and is therefore not a defect.
The error appears when the ownership of the product cannot be authentified.

If you are not logged into the Ubisoft account where the game has been bought from, you won't be able to launch the game.
Since the game is available on multiple platform, the signed-in accounts must match the accounts the game has been bought with.

If this error persists, it means that you are not connected to the rights accounts. Can be the Steam one, or the Ubisoft one. To get help regarding this issue, please contact us directly so we can have a look through your account and investigate further for yourself...

Hello @Denzil_5132, and welcome to Discussions.

I'm sorry to hear the you have experienced high skilled lobbies impacting your experience as a less experienced player.

The matchmaking will adapt itself every time you play a game regarding the outcome of it. As of now, there is not much we can do ourselves.

Hoping you'll get along with a batter matchmaking soon!

Thanks!

Hey guys, thanks you for posting.

I genuinely understand the experience you are facing when receiving these type of sanctions.

I'm afraid there is not much we can do in the short term.
However, I'll note down your reports as feedback and I will send them to the relevant team.

Thank you for taking the time to share.

Hey guys, thank you for posting.

I'm sorry to hear that you are currently facing a permanent sanction.

I'm afraid there is not much we do from the forums as this type of request has to go through our 1-to-1 channels to get the investigations going.

Please reach out to us through any of your preferred channels below:
Support - Facebook - ...