Ubi-DeskLamp

@mikebrussee Thanks for the update!

As a test, can you please try starting a new save on your current Xbox profile, as well as starting a new save on a different Xbox profile, and seeing what the results are in both cases?

If possible, I'd also recommend seeing if the issue persists on a different/friend's console of the same type while logged in with your account/using your main save.

@azullFR You're very welcome!

No word at the moment ...

@dominantboy Thanks for the additional bug reports!

We'll forward them up for you, however please note that since Valhalla is nearing the end of it's development cycle, the development team may be unable to address bugs that are not considered critical, such as crashes and soft locks.

@dominantboy Hopefully, but if it doesn't then please let us know!

Heya @mleagan27, welcome to the forums!

If you haven't already, can you please try running through our basic troubleshooting steps? Then if those don't help, please grab us a short video showing that you're unable to progress with the mystery so that we can look into this with you further!

@Fortune-Red Sorry for the confusion!

It looks like the exact wording we received regarding the refunded runes was "players who have purchased any weapons or gear were refunded 1 rune per type that was lost or sold- unless already present in their inventory."

Hopefully that clears it up, and if you have any other questions then please let us know!

@dominantboy Yes, that is a possibility.

If the issue persists after completing all of the steps listed by @Ubi-SleepyGoat, please let us know so that we can l...

@dominantboy Thanks! However I'm afraid that I must ask that you do not create duplicate threads regarding issues that you have already created one for, as that can lead to getting forum sanctions.

If you have any questions, please let us know!

Hey there again @TheNorfolkian, thanks for reporting this!

To clarify, have you been able to reproduce this on all of the platforms that were tagged on this post?

Additionally, did this only recently start happening or has this been an issue ever since you first started going to Svartalfheim?

Hey there @dominantboy, thanks for reporting all of these!

I'll get all these sent up for you, and in the meantime please try this basic troubleshooting to see if it helps at all!

@palex00 The steps regarding your system files are more meant for support tickets rather than the forums, so you don't need to upload your files here.

As for the issue itself, can you please try disabling both motion blur and depth of field, and see if those help out at all?

If not, then something I'd also recommend is rolling back your graphics card drivers if you have an Nvidia card, since some of our games weren't playing nice with the latest update.

If it's an option, I'd recommend rolling back to version 516.59 or earlier in this case

@TheNorfolkian To clarify, you should still be charged when you purchase items for the first time. When purchasing a duplicate of something you already own, when you shouldn't be able to, is when the game will only appear to charge you.

Hopefully that makes sense, but it not then please let us know!

@Nonesin Looks like this issue hasn't been marked as resolved yet, so that's to be expected. Once there is a fix for this it will be listed in the game's patch notes, so please keep an eye on them!

@Humility925 Thanks, I've reported this up to the Anno team and hopefully we'll have a fix out soon!

@Humility925 Thanks!

Next, please run through these steps if you haven't already, then let us know if they don't help so that we can send up a bug report!

Heya @ProVictory22!

This is actually a known issue, and is currently under investigation.

For now, can you please get us some match IDs for a couple rounds where you've been connected to the wrong datacenter so that we can add it to our report?

Hey there @Funxal!

I'm sorry to see that your issue's not been confirmed yet, sadly it can take quite a while since there are far more reports coming in than there are teams to investigate them.

For now though, can you please run through our basic technical and ...

Hey there @ArabiaisBalling, welcome to Discussions!

Please try out our basic troubleshooting steps if you've not already done so, especially the ones for ...