Ubi-DeskLamp

Ubi-DeskLamp



04 Oct

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Hello @hacman19!

Generally a good first step would be to make the purchase from our website store instead of within the game, which would also cover my next suggestion: To use an alternate payment method.

If that doesn't help either, please try running through our browser troubleshooting steps, and then ...

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Hello everyone!

Unfortunately we do not have any updates as to when a fix for this may be incoming, nor do we know if you will need to re-complete any levels to display the new grade. However I can confirm that this issue has been reported, so hopefully we will have updates regarding this soon!


30 Sep

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@jok21 In that case, please run through this FAQ and double-check that you've not missed anything listed there. Those steps will probably help out you as well, ...

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Hey @PANMIENTUS, looks like you've run into a general connection error!

To help prevent this from happening again, I'd first recommend that you run through all of our basic connectivity troubleshooting. ...

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26 Sep

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Hey @guest-EtAijyCT, welcome to the forums!

From what I can tell, it looks like this particular issue should be resolved in an upcoming patch, so please keep an eye out for game updates and then let us know if you're still having issues!

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Hey @khjslions!

In that case, you may also want to double check that you've completed our basic troubleshooting steps. Running the game itself as well as Ubisoft Connect ...

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    Ubi-DeskLamp on Support Forums - Thread - Direct

@SirLasseBluten You're very welcome, and I'll be more than happy to forward that feedback to the developers for you!

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    Ubi-DeskLamp on Support Forums - Thread - Direct

No worries at all @bondeondet, we're always happy to help!

Make sure to let us know if you run into any other problems so that we can help look into them as well! 🙂

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Sorry to hear that none of those previous fixes worked, @milmitt!

Something else you can try would be clearing the Ubisoft Connect cache, and then redeeming the reward in-game. Running Connect ...

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Hey there, @PC_Gamer00!

As a first step, please run through our basic troubleshooting FAQ if you haven't already. You'll especially want to make sure that the game files have been verified.

Additionally, ...

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    Ubi-DeskLamp on Support Forums - Thread - Direct

@NightWish36 Glad to hear it, please make sure to reach out again if you run into any more issues! 🙂


22 Sep

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Thanks a bunch @Knightstromer, we've added this to our report! 🙂

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    Ubi-DeskLamp on Support Forums - Thread - Direct

@Tomos34 To clarify then, is Ubisoft Connect also on the same drive as For Honor? If not, please try reinstalling Connect to said drive.

Once they're both on the same drive, you can also try running both Connect and the game as an administrator if you're still having problems!

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    Ubi-DeskLamp on Support Forums - Thread - Direct

@SuccMehoff Hey there!

For now, as a first step, please check out this FAQ if you haven't already and make sure you've not skipped any steps.

If that doesn't help, please Uninstall the game, and then reinstall it after you have launched Ubisoft Connect as an administrator. Then once the installation is done, please launch the game as an administrator as well, then let me kn...

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19 Sep

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Hey @GrensM!

We're not really able to speculate on possible platform releases, nor do we have any official word on if this will happen, but as soon as there is news there'll be a post on our social pages or news site!

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Hey there @VorpalBlade027!

If you haven't already, then as a first step please go ahead and run through the basic troubleshooting steps outlined here.

If they don't help, can you please get us a clip showcasing the issue, as well as your workaround? Also, is only happening with specific mythic outfits, or all of them?

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    Ubi-DeskLamp on Support Forums - Thread - Direct

I'm glad to hear that you managed to figure it out, @Lord_Bear! Please make sure to let us know if you run into any other issues! 🙂

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    Ubi-DeskLamp on Support Forums - Thread - Direct

@MistaJwP Glad to see that helped, if only a little!

As a next step I suggest running a traceroute, then uploading the results to a support ticket at the bottom of this page so that we can perform a more in-depth investigation.
...

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    Ubi-DeskLamp on Support Forums - Thread - Direct

Heya @PunchedGang-PG!

Since there's a ton of controllers on the market, please note that we generally don't officially support controller on PC just because the wide range of products would make it official to do so.

That being said, can you please try running through our technical troubleshooting steps for PC, as well as make sure you don't have any background applications run...

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    Ubi-DeskLamp on Support Forums - Thread - Direct

@KostlavII Thanks for the images. To further clarify the issue, did your scores for the Warrior Trials ever increase at any point? Or are they being locked to the score you received when you first played through them?

Also, can you please confirm that performing those troubleshooting steps from earlier didn't resolve the issue for you?