Ubi-Froggard

Glad to hear that @Scott_Harrison, thanks for letting us know

Hey @Eriksrocks

Don't worry, we know it wasn't. The last update didn't intend to address this issue and we still have an open bug investigation for this.

No worries

Hey @JohChal

I'm sorry to hear there's a similar issue happening for you on this quest too. If you could also upload a zip file of your save file affected by this somewhere we could access it, or through a support ticket on our site ...

Hey @NKFLIOO

No worries, I'll pass on the information that you've provided here and report it as a bug and see if the team can identify it as not working as it should be too. We'll let you know if they need any additional info.

Hey @GameOfTitan

Thanks for the images showing this and don't worry about your English at all, it's fine

Do you know when this started happening? And what you had just done before you noticed it happening?

As it may be linked to a certain patch or something you did in game that causes it, so it would be useful info for the team to know when we...

Hey @NKFLIOO

Thanks for reporting this. I'm not sure if this is a bug or intended. Do you know if others are able to do this, like have you seen videos where people have or been able to do it before playing the DLC or with other ships?

Or is anyone else able to confirm that you should be able to?

Hey @dotnettex

I'm sorry to hear it isn't saving the setting for the next time you play. I'll report this and ask it to be looked into and see if there's a way to manually change it in the file.

Hey @Humility925

 I can see there is an issue with the Arctic Gas versions of Pegasus and Zephyr Airships have their Upkeep Costs mixed up and this should be fixed in an upcoming patch, but I can pass on your feedback regarding this still.

Thanks for adding that @Synchronos357

Please let us know if that was all it was ...

Hey @moeri271

I'm sorry to hear you are having an issue with the game not launching on your PC. 

As is sounds like you have already tried the general troubleshooting steps here already, we would need to look into your system files (DX Diag and MSInf...

Hey @SirHarryPierce

Thanks for those images. Is this issue still happening today?

We have reported and confirmed an issue where Tourists Hapiness is not counted when counting Island Average happiness, so I don't know if this is just that occurring or if there's any more to it that you can see?

Hey @maligno93

Glad to hear that and thanks for letting us know.

Regarding the cloud issue, can you check your settings in Ubisoft Connect on the 2nd computer to make sure the Cloud option is enabled in there? As the settings aren't shared between computers and can be different on each one, so if it's not, that would explain why it's loading your local save rather than the cloud one.

No worries @Mevelios, thanks for posting a new discussion for that

@Jaradis_SR The save file? Are you trying to add it to a support ticket? As it won't work on the forums.

If you can't add it to the ticket, use something to create a zip file with the save file in, as that should work.

Hey @Kaedenya

Verifying files can fix some issues and will download or repair any files that may be missing or damaged.

Hey @hpoonis2010

I'm sorry to hear your question hasn't been answered before, though, I'm not sure this is something I can give an answer for.

Are you asking this as to report it as a bug, where you have seen it working for others and it's just not working for you? Or are you asking why has it been designed this way?

If it's a design question, the support staff on the forums here have no input in the development of the game and aren't going to be able to answer something like this I'm afraid.

Ah I see. Well I hope the feedback is considered in future @Terriq and that you are able to enjoy the game on other servers without the use of a VPN in future.

Hey @GnW_D3M0

I'm sorry to hear those haven't unlocked for you. This doesn't seem to be raised as an issue yet from others so I have created the support case for you, so you should see that if you visit your cases section on the support site, but when someone gets back to you through there, you will get an email to notify you.