Ubi-Froggard

Thanks for confirming @Kaedenya and thanks again to @Noxious81 for the tips

Yeah, thought it would just be related to that @Oatiecrumble. Thanks for confirming though.

Hey @GGNomad

Thanks for the video showing this issue. Could you also post your PC specs too if you don't mind, as we'll forward them on to the dev team in case they are unable to reproduce it themselves, it may need testing on a similar setup.

Hey @bigal1959

If you usually leave your PC on all the time, a simple restart may do the trick. You can also try force launching the game from the .exe file in the games installation folder.

Failing those, please go through the general PC troubleshooting found ...

Hey @P0ker-Face

It's not something we're seeing other reports of so not an issue we're aware of at the moment. If others seem to start reporting this happening too though, we can look into this and see if it may be an issue.

Hey @M-o-s-e-s

I just looked up the bug report but we have no news back yet I'm afraid.

Hey @Kaedenya

Glad to hear it's resolved. Thanks for letting us know

I'm not familiar myself with the Xbox Gamebar settings but according to ...

Hey @Oatiecrumble

I wonder if that was just related to the outage that was happening last night. If it was, it could be back now that's resolved.

Hey @yevgen_05

I've merged your thread with another one that sounds like it's a similar issue that's just happened. Please see my answer above for you too.

Hey everyone,

I've merged some more threads on these missing items but it was caused from an outage we had last night which was also resolved about 10 hours ago, but if you still need assistance, please can you reach out via one of the following options so we can look into this for you, as this will create a support case for you that will need escalating to the game team for further assistance.

Live Chat (when available)
https://support.ubi.com/en-gb/Cases/New/

Twitter Direct Message
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Thanks for providing that info already @Noxious81

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Hey @Taialt97

I'm sorry to hear you are having graphics issues with the game. Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC...

Hey @PaleHorseSix

After reading the info and questions provided in the thread already, please let us know the answers and if you still believe there to be an issue here.

Hey @gepi79

We of course can see some things on players accounts but the individual amounts of XP gained and the rate it was gained isn't something we can see I'm afraid.

Hey @hpoonis2010

Thanks for the video. I'll forward this to the game team to look into to check this as it sounds like a bug that's gone un-noticed.

Glad to hear that @Kaedenya. Thanks for letting us know

Hey @Traumahawk

I've merged your thread with this one that I saw yesterday. I have forwarded on the suggestion for making the points obtainable after each task rather than right at the end.

Hey @Orion451

Thanks for the video clip. Could you provide a screenshot of the map showing where exactly this ladder is please?

Hey @Malediktus90

Thanks for reviving the thread. As we were unable to reproduce the issue previously, the investigation was closed but I'll reopen it with the info you have provided and ask it to be looked into again.

Hey @Globext

We can take a look into your account and see what's happening with your credits and where they are going, but we would need to discuss this on a private channel, so please reach out through one of the channels below:

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