Hey @SloffJar
Please can you double check the account your have linked your phone number to is the same one as the account you are playing the game on. Double check the usernames and the spelling of it. You may have made a 2nd account with a similar username and email address by mistake. If you need further support with this, we'll need to speak to you on a private channel (listed below) with it being related to account information.
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Just to add on to the previous reply to your question though, we at Ubisoft Support aren't involved in any discussions with the dev team about what they will plan to work on bringing to the game. We can only pass on reports for suggestions we see from players, but after that it's completely with the dev team and we won't hear of what is coming until there is a public announcement from them or patch notes for an upcoming patch.
Hey,
Are you still having this issue now? This error can happen when there is some server degradation so may have just been a temporary issue when you were last trying to play.
Hey @KR7_BEAST
Teamkills will result in players getting long and longer bans the more frequently and often they do so but you can also report abusive language to us through private channels listed below if you have some screenshots or video showing it:
Live Chat (when available)
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Hey @InflamedGamr124
Xbox codes will only be for Xbox, yeah. The content won't share across to the PC version I'm afraid.
Hey @RealParadoxed
I'm sorry to hear that causes that for you. I will pass on the suggestion for having an option to disable it but I can't guarantee any changes myself.
Hey,
You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?
Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on.
Hey,
I would suggest to try running Ubisoft Connect as admin first of all. You can do this by right click the .exe file for Ubisoft Connect before launching them and choose the "run as administrator" option. Also by right clicking and choosing "Properties" then go to the "Compatibility" tab and ticking the box to "run as administrator" option and clicking "apply".
If this hasn't worked, you can also try doing this with the games .exe file in the installation folder too and see if that force launches the game.
Let us know if running either of these as admin helped you.
Hey @Chizhik55
We can only really suggest to try doing the port forwarding found here to see if that helps. I...
Hey @kxrtez
You'll get an abandonment penalty no matter what the reason is for leaving games. There's no way for the game to know what reason you're leaving, even if it was a disconnection, because having no penalties or ways to avoid them would leave it open for abuse.
Hey @Cristos-X
Live chat is only available during the afternoon and will depend on your region but you should be able to open a support ticket on the same link anyway and attach them to that and you'll get an email reply when there is an update to it.
Hey @wing_hu
I'm not sure what the intended behaviour is, they didn't let us know, just that they were able to replicate and see the issue themselves so will look into it. Any changes will be provided in patch notes just before a patch releases.
No worries @Asterix201252, thanks again 
No worries @Asterix201252, thanks for letting us know and hope you enjoyed your holiday
Hey @flowerpower6
If you use the local save file option by disabling the cloud in the Ubisoft Connect settings, try making a backup of your save folder somewhere like on your desktop, then if the issue happens again, you can just copy the save folder back into the folder where the game detects it.
You can find the folder in the following locations:
Ubisoft Connect or Epic Games Launcher
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\635
Steam:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\1843
The issue isn't game breaking though. Game breaking would mean the game is unplayable, like a crash happening at a specific point every time preventing you from doing anything, being unable to save your game or load progress, things like that.
It's just a side quest that you can turn in for some silver, not required for the main story, so not technically a game breaking issue. As it has been mentioned though, it's due to be fixed in a upcoming update, so hopefully won't be too long for that.
Hey @Humility925
Ah that's good to hear, thanks for letting us know what you did to workaround it. Hopefully it was a one off that happened to you but it will be useful to know for others if we see any other instances of this happening.
No worries @Humility925
Hey @Cristos-X
I'm sorry to hear your game is crashing and not really responding as it should. Please just run through the steps in this article and just see if there's anything you haven't tried yet first of all, just to rule out any of the most common ...
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