Ubi-Froggard

Hey @fredchocolate

I assume your inventory isn't actually full? Have you purchased them previously on your other character and don't have access to them on this character?

Thanks for the reply @hpoonis2010. Any additional information we can find out may prove to be useful to the QA team when trying to reproduce this, so that's why it was asked.

@hpoonis2010 Without recent up to date system files, we won't be able to continue looking into this for you. We can create a support ticket for you if you are willing to do so? Or you can reach out yourself on any of these options:

Live Chat (when available) - https://ubi.li/H6p1z

Twitter Direct Message - ...

Hey @xScopeLess

I can see a report on this was passed on for you, but we haven't had a reply information back to suggest it is bugged. If there is to be any changes to it, it will be included in patch notes when one releases.

Thanks @razorgrass, I've added this to the report

Hey @x_-NaSTyBoY-_x

I'm sorry to hear you keep getting disconnected randomly or the game is crashing. Firstly, I would advise to make sure the game is installed on the main console HDD rather than any external or additional HDD's you have inserted. Also, please try going through the connectivity troubleshooting found ...

Hey @Nevvyn

We ask for videos because we know the QA team and/or dev team would prefer them to see the issue quickly and easily, and it shows what they need to be looking out for, as it's sometimes not something that's easy to understand, doesn't happen every time, or for every player, and video's will also sometimes help with trying to reproduce it. For example, with some issues that can't be easily reproduced from just a description, they may be able to identify what gear a player is wearing, what path they take, what order they do something in, and copy these exactly to...

Thanks for reviving the thread with that video @HenriqueBass538. I'll forward this on with with the report so it can be looked into.

Hey @apethae

Thank you for the video. I'll forward this over to the QA team to look into this now as it does sound like a bug to me.

Hey @BR0T0W4L1

To report players to us, please do so on a private channel so that you aren't breaking the forums rules for naming and shaming.

You can do so on the links below:

Live Chat (when available)
https://support.ubi.com/en-gb/Cases/New/

Twitter Direct Message
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Hey @NovezkDaCherry

The PTS isn't available currently but you won't need to activate it with a code when it is.

Hey @Kidm0bius

We would be able to consider free weekend time but you would need to reach out to us on a private channel (I'll link them all below) so we can look into accounts on a case by case basis for something like that.

Please can you reach out via a direct message on one of the following options with your ...

Hey @THU_KC

Disconnections can happen for various reasons. Which error message / code are you seeing when you do?

Thanks for the video @T-H-U-D-D. I've shared this with the game team to see if we can find out if it's linked to anything. If anyone else comes across this and has found a purpose of it, please feel free to add to this discussion

Thanks for those. Can you let us know if the content you own on PS is all purchased on your own PS account, or is it being shared from another one?

Hey @dl_thunderr

Thanks for the video. I'll forward this over to the dev team to review and they can let us know if if they need to look into it or if it's intended.

Hey @Bubblefist

Thanks for reporting this and providing the image. I've forwarded it on to see if this can be reproduced as an issue or to see if we can just manually grant it for you instead.

Hey @dpeters5

Is this happening outside of the gun range too? Would you be able to provide a short clip showing this too?

Hey @AirJarhead

We've had confirmation back that the set is working as intended and this isn't a defect.

Hey @CO_expat

I'm sorry to hear this is still happening for you. Can you try joining another players session and returning to your own to see if you still have the issue?

If so, please capture a video showing it, so we can forward this on to the QA team to test and see if they can reproduce this or learn anything from it as to what may be the cause.