Ubi-Froggard

Hey @KingBeard

This is known to the dev team, so hopefully it will be included in the next update, but we don't have confirmation of that currently.

Hey @eziohop

We can't provide an ETA as it relies on the dev team to fix and obviously they have other issues to work on too. We can only let you know when something should be fixed when we receive that information, so we'll do so either in this thread if we hear about it with quite some time, or in the patch notes that get posted in the News and Announcements whenever we receive them.

Hey @wornrambo

You can post images in the forum by clicking the last icon just above where you type your reply on here. Video's you need to upload to somewhere like YouTube and then just drop the link to the video.

Hey,

As mentioned above and in the other thread linked above, the dev team have let us know this isn't a bug and is what they intended and we have already passed on the feedback we have received about this information to them.

Hey @sleinad_kaj

Thanks for the information you provided. I have forwarded it all on to the dev team as we already had an existing report to them about various instances of missing music.

If you could do a new thread for the other issue, yes please, just so we can keep this one on topic with the missing music issue.

Hey @petek

Were you able to capture a video of the issue and upload it somewhere like YouTube, or have you already passed it now?

Hey @anan_isapta

That' interesting that this resolved the issue you were having. Thanks for letting us know and sharing it here.

If anyone finds the same fixes an issue for them too, please comment here to let us know.

Glad to hear that @anan_isapta. Thanks for letting everyone know here

Hey @javi-marti

I see it is something we have forwarded on to the dev team before, including several videos from players, but I've added all yours to the report too, so it's something that they are aware of.

No worries

Hey @theblack-killer

I'm sorry to hear you have been getting a connection error message and been unable to play. 

If it is still happening, please can you go through the connectivity troubleshooting found here.

If yo...

Hey @breezaround

I'm sorry to hear you have been having issues also, although from what I can see you haven't spoken to us here on the forums about this yet or heard back on your recently created support ticket, but you'll receive a reply back on there once the ticket reaches one of our email support agents and we can look into what may be causing it for you.

Thanks @suspiciouspixel, worth checking that also.

Hey @staples19892009

I can see we are aware of an issue where the achievement isn't available on Xbox, so it may be related to this. The dev team are currently investigating this.

Hey @sappayo

I'm sorry to hear the game is crashing for you now. Do you still have the previous monitor, just so you can test if it is something to do with the monitor change or is that not possible to test with now?

Hey @draco_big_bux

Please avoid creating duplicate threads where possible and just comment on an existing one or check the answers provided there.

Hey @theeelf

Thanks for bringing this up and providing a video and workaround. I'll forward this to the dev team to make sure they are aware

Hey @deadmanupbeat

I'm sorry to hear that you've been unable to play since the last update. Please could you record a video clip of this and upload it online to somewhere we can view it like YouTube, then send us a link to view this? 

We can then forward it on to the relevant teams to look into this and see what's going on.

Hey @mssprince

I'm sorry to hear you can't change your mount from the reindeer. Please could you capture a video showing this, as it doesn't seem to be something we have reported so far.

Regarding the issue with the options, pleas could you also create a new thread for that issue, just so we can keep the conversations on each issue on track, just in case others start to comment on either issue too.

Hey @gahsund

I'm sorry to hear your game is crashing. For any kind of crashing issue, please can you check through the steps in this article first of all and see if there's anything you haven't tried yet, as we just need to rule out any of the most common ca...