Ubi-Froggard

Hey @sam-samfisher

I'm sorry to hear the game sometimes takes a few tries of clicking to launch for you. You could try right clicking the .exe file / shortcut on your desktop and clicking to run as administrator and see if this helps you out with this?

Hey @v4mpir1,

Thanks for confirming that. We'll let them know it's not limited to PlayStation.

Hey @an0nymio

I checked your support ticket about this and see the last update (last year) was us asking for some new system files to check something but you never got back to us to provide them. You can still reopen your support ticket and attach them if you want further help on this and we'll be happy to continue looking into it for you.

Hey @majorreign721

As @Noxious81 correctly mentioned (thanks for that), the even ended last year, so if you didn't earn something during the time, it isn't possible to get it currently.

Hey @as1r0nimo

I'm sorry to hear this is affecting you too. We haven't got any updates from the dev team on this issue yet but we'll share them here when we do.

Hey @foxcity1903rick

The dev team have been made aware of the feedback provided here so hopefully this will be something that changes in future patches. We'll provide any info we can that we hear back on this in the thread or in patch notes in the News and Announcements section of the forum.

Hey,

The team have been unable to reproduce this so far so are asking for some more information to help what may identify the cause or fix the issue, so if you could let us know the following, we'll forward this on to them:

• Did the issue occur after changing the summit difficulty?
• Is the issue occurring only for "Named True Sons Neutralized" requirement?
• Is the requirement not tracking at all the named enemies killed or is there a delay before the kill is added to the commendation?

Hi all,

The dev team would like to know if anyone has encountered this issue on any other platforms other than PlayStation so far?

Please only reply (regardless of platform) if you are having the issue too, so we can forward on your account information to them to help look into this further.

Hey @goharddame

I've moved your comment to it's own thread as it wasn't related to the topic you had posted on. Please try to keep threads on topic to avoid derailing them onto something else.

As mentioned above, have you checked your stash for the SMG? I don't suppose you have any video footage of the game saying you unlocked it do you?

Hey @wolfoldyrradmor

Thanks for letting us know that. Was it bought on your own Xbox account, or was it bought on someone else's to try and share the content?

If it was bought on yours, please could you reach out through one of the following options and send us images of your ...

Hey @sock_monkey

We're aware the troubleshooting links provided won't help everyone and we have said the dev team are investigating an issue, but the troubleshooting may still help someone else who is having crashes related to something else.

Hey @racdavies

I'm sorry to hear your game is crashing too. We're not blaming your PC, but we need to ask you to do some troubleshooting on your PC to help resolve it first of all to rule these causes out. Ubi-Viral has posted some above, but there is also some more steps found in here that can help.

If you still have issues after these steps, let us know here and we can create a support case for you, as we'll need to get some system files (...

Hey @tyranmedic and @michalokkie

Thanks for confirming which platforms you have seen this on too. The dev team have been made aware of this and it will be looked into. If they need any additional information or we have any news on this, we'll get back to you here on this thread.

Hey @cognizantwall

I'm sorry to hear you have been having this issue launching the game.

Please can you try uninstalling Ubisoft Connect and downloading a fresh installation from our site here, to make sure you have the most up to date version.

Hey @jachu7152

I was just having a look at some comments about this trophy and saw some suggestions that you can reactivate the bounty if you died to try it again, at the front of the white house and these are the ones you need to do:

Meatwagon (Downtown Wast)
12th street (Federal Triangle)
Wolf pack (Judiciary Square)
Jefferson's legacy (East Mall)
Lafayette's regulars (Southwest)
Kindled Front (West End)
Peace Movement (Foggy Bottom)
Bully Buzzards (Potomac Park)
Embers Movement (Constitution Hall)

Hey @razordoll

We can only provide whatever information we have ourselves from the dev team about their investigations. For anyone that is having a crashing issue, we would still suggest that you check through the steps in this article and see if there's anything you haven't tried yet, just to rule out any of the most common causes of issues on PC first of all. There is also some more steps found in ...

Hello @humuslk

Whilst we appreciate you are trying to help and thank you for your suggestion, please try to avoid bumping old threads.

@piksel8x8 I see. @flybrariman can you confirm if the video piksel8x8 has provided above looks the same as what you see, or is yours different?

Hey @theonlyprovoker

To help the game team look into this for you, could you let us know the level of the items, and when you think you last used / saw these items (and if they all went missing at once)?