Ubi-Froggard

Ubi-Froggard



20 Apr

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @kaleveck

I've just seen this thread and it could be level scaling has turned on for you too, so you may just need to change that in your difficulty settings.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @KaleVeck and @ravenbeauty229

I'm sorry to hear you are having a new issue with the mastery challenges with the latest update. Would each of you be able to provide a video showing what is happening please, so we can show the dev team what is happening for you both.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @cyczarn

Thanks for getting back to us. Could you provide a video example showing how badly this is affecting the game for you when it autosaves please so we can show this to the game team and see if they are able to reproduce it.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @sempiternalamo1

I'm sorry to hear that you're unable to complete it. Are you able to provide a video showing that you have completed it but that it's not showing as completed at all? And can you also make sure your save game is ...

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @louiehuey

This looks like it's working as intended as you do get some diminishing returns when you use the same rune multiple times on armor, so they won't all be worth 14.9 unfortunately.

I've put forward a suggestion to the game team to make this more clear in the stats screen that this is happening.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @raziel335

Is this for the quest "Puppets and Prisoners"?

If so, I see this has been reported once before but we were unable to reproduce it when testing, so we wanted to find out the following:
Can you try loading an older save and doing this quest again? Is it the same results? 
Have you checked in the nearby woods and town where Tedmund is stolen from that there is not an enemy still in combat with Eivor? (Perhaps stuck behind terrain or a tree)
Did you encounter anything unusual or did anything specific happen before encountering this issue that you remember?

If it's for a different quest, the same kind of questions can still apply (j...

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @bielik01

Thanks for that video. So we can report this, are you able to identify where the location in the video is too please? Is it a part of the mission that you have active on the side of the screen?

It may also be useful to the team to see your skill tree too, just in case that needs to be a certain way to replicate it.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @wiedzmin_2004_

I apologise if there is a translation error in the Polish version. Would you be able to copy what it says in Polish and also let me know what it should say, and I can make sure this gets sent to the dev team and see if they can correct it in a future patch.

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    Ubi-Froggard on Support Forums - Thread - Direct

@sgt_mitnick No worries. I'd recommend moving this over to a support ticket so we can gather some files from you to look further into it if you are still having an issue after reinstalling, so just let us know and we can create a support ticket for you. If you would prefer to contact us via live chat or a social media private chat instead, you can do so on the links below: 

...

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    Ubi-Froggard on Support Forums - Thread - Direct

No worries @screamerchaotix, thanks 🙂

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    Ubi-Froggard on Support Forums - Thread - Direct

Glad to hear that @n0tt3rbutt3r, thanks for letting us know 🙂


11 Apr

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @pt_frizzer

For hardcore mode, this is by design I'm afraid. Like many other online games with hardcore mode, you are still online on the server for some time when your client crashes or when you kill the client manually. If you die in this time, you lose the character, so it is unfortunate timing if you crash during combat. We have reported the issues players are having in general with crashing issues that the team are looking into.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @flobberoni

Thanks for creating a post about this. I see we did report this a lot to the dev team a long time ago, like you said, and that it was never resolved. I've tried reaching out to the dev team to ask if they can look into again or if it's possible we can provide rewards for the quest manually instead.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @kvikveg7

We haven't got any updates on this threads issue currently but regarding your other issue, I don't see that being something currently reported and being looked into. Would you be able to capture a video showing things that aren't new being marked as new again? If so, please can you start a new thread for that issue and provide us the link to the video and we'll create a report for that to be looked into too.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @f_stormhammer

Thanks for providing that info. Regarding the system files, those can only be attached to a support ticket (or live chat when available).

If you would prefer to contact u...

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @robbot34

No worries that they're not your videos. We'll get back to you here if the dev team need any further information to help look into it.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @ultramegapower

That's interesting to know. I'll forward your feedback on about this to the game team too.

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Hey @ultramegapower

That's interesting to know. I'll forward your feedback on about this to the game team too.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @xx_hefeydd_xx

Did you log in to the game on the Xbox (maybe only once) and not the PlayStation, during the season that the set was available as a reward?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @arnudswazaneger

Were you able to get past it using the suggestion from @echolecter?

If not, please can you just confirm the name of the mission...

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