Ubi-Froggard

Hey @cyczarn

I'm sorry to hear this is happening and preventing you from playing. Are you able to redownload and install those DLC's if you go to the Xbox Store instead of launching the store in-game?

Thanks @azullfr for the tip about having to wait until night.

@XTCBabaMike Was is that you were going during the day to try this?

Hey @Mom_of_Dragons_

Please have a search for the issue or reach out about it on the French forums linked above.

Hey @MHwtf

I just checked a video online to make sure, but no, you should have your weapon available. Could you record a video of this so we can forward it on to the dev team please?

Hey @craqk

Please avoid bumping old threads. You can start a new one if you are having an issue without needing to bump old ones. If you still need assistance, we'll need to speak to you through a support ticket to look into this, so please reach out on one of the options below:

Live Chat (when available)

...

Hey @astro-pdm

I'm sorry to hear that. Is it just the Jotun chest piece you are missing?

Would you be able to provide screenshots of the map and your armor sets so we can look into this?

Please also make sure that you have the game fully updated and your save is uploaded to the cloud too.

Hey @metroid_meister

If you are experiencing slow connections, this could just be based on your ISP and the time of day you are trying to connect on, but you can try doing the port forwarding mentioned here to try and improve the speed of the connection.

Hey @parkey64

I'm sorry to hear you keep getting a popup about a corrupt save. Please can you try going to this location on the computer:

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\USER ID\13504

and removing any save files from there and just store them somewhere else, or delete them if you don't mind losing them completely.

You can also try disabling cloud sync in the Ubisoft Connect settings.

Then try starting another new game and see if this has resolved the issue?

Hey @chuckdante

I'm sorry to hear you are missing a dagger from your inventory. I see there was an issue previously where daggers weren't dropping (but that has been resolved). Do you currently have the game fully updated?

Would you also be able to capture a video clip showing your inventory, the message that one is missing and visiting the missing dagger location again?

Hey @twissey

I'm not sure if you tried adding a video or image, but it's not seeming to load. Could you provide a link to a video showing the issue please?

Hey @kingbeard

I don't see any known issues of this. Please could you provide screenshots of this so we can forward them to the dev team?

Hey @Neil_der_Dritte

We have 2 known issues with this quest, one where Tyra will not get in the boat, and another where Tyra won't move after leaving the foundry. Both of these issues should be fixed in an upcoming patch, so please keep an eye on the News and Announcements for patch notes to be posted.

Hey @micky_43

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Hey @kyklk

We have reported this to the dev team already and have been able to reproduce the issue, so they are aware of this. Unfortunately we don't have an estimated time for a fix, but we'll share any news of it in patch notes posted in the News and Ann...

Hey @paw62

I'm sorry to hear you are unable to finish the quest. So we can check if this is an issue we have already got reported, could you just provide a video showing the issue, as we can compare this with others to see if it's the same thing.

Hey @deftonce

We can certainly pass on the suggestion to the dev team for you. The support team ourselves don't have the decision making on it of course, but I hope this is something that gets added for you.

Edit - I just to went to forward on the suggestion and I see this has already been suggested previously a couple of times, so hopefully it's something the devs may be planning on.

Ah OK @acedyn22. Hope the issue is solved when you can get it updated but let us know how you get on.

Hey @friesthelord

Please try the following steps too:

Close Ubisoft Connect fully so it isn't running at all.

Navigate to the Ubisoft Game Launcher cache folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Open the cache folder and copy the "ownership" folder to a safe location.

Once you have backed up that folder, delete the "cache" folder.

After deleting the cache folder, please verify the game files within Epic:
- Open Epic
- Navigate to the game in your Library and click the cog icon.
- Click the Verify button once the drop down menu appears.
- After verification, the launch option appears again.

When this has been completed, try launc...

Hey @kill3r4life619

Thanks for the additional info. I'm wondering if it could be something in your AMD settings that overrides what you had set in the game previously to make it change back. Can you have a look in them to see if you have anything in there that is set to the highest settings and lower them to see if this resolves it?

If nothing there seems to be the cause, could you also let us know if it only happens if you quit the application and restart it, or does it do it if you just exit to the main menu too?

@bielik01 Couldn't say I'm afraid. If the devs are planning on releasing new lvl 2 abilities, it would be mentioned in the news and announcements whenever we have details on an upcoming title update.