Ubi-Gizmo

Hey there @lolawix, thank you for taking the time to get back in touch, I am sorry to hear that you have experienced issues providing screenshots. Could you please provide a video showing the codex page is missing instead? Please also ensure the video displays the current up to date game version. Your game version can be located in the lower right-hand corner of the main menu, it should display 1.4.1.2. Providing a video will greatly assist our team with their investigation. You could directly upload the clip to an online video-sharing platform like Twitt...

Hey there @AgusXboxPs, thank you for getting in touch about this, I am sorry to hear that you feel this way. I have passed on your feedback to the development team for further consideration. If any changes are to be made to the game regarding fire, it will be shared on our ...

Hey there @numbrs91, thank you for getting in touch about this. I have had a look into it from my end and I can see that you have had a case open with our Support, a response has since been sent to you. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @Cesarpro0666, thank you for getting in touch. At the moment, we can only provide support on this forum in English, as per our ...

Hey there @k_liz13, thank you for getting back in touch and letting us know about this. Could you please provide a short video showing this in action? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site. Please ensure that the video displays your current game version, this can be located in the lower right hand corner of the main menu. If you have any questions or run into any...

Hey again @whezyk, it's absolutely no problem. I am glad to hear that you're looking forward to it. I hope you're also taking care and staying safe!

Hey there @JhnW, as kindly mentioned by SpirantCrayon22, this is something that our development team are aware of and actively investigating. We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

@SpirantCrayon22 - thank you for helping out here!

Hey there @Eyeamin, thanks for getting in touch about this. Could you please let me know what platform you are currently playing on? Additionally, can you please answer the following for me?:

1. What was the last quest you completed before the issue started occurring?
2. What is the quest that you were doing when the issue occurred?
3. If you restart/reboot the game, does it persist?
4. Can you provide any short videos demonstrating this?

For a video, you could directly upload it to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site. If yo...

Hey there @viralflow, thanks for getting in touch about this. Similarly to what my colleague previously mentioned, if possible, could you please try installing the game onto a different drive? Let me know if that helps. 

Hey there @gladi8ordude, I want to apologise for the delay and thank you for letting us know that you're experiencing it. If possible, could you please provide a short video showing this in action? You could directly upload the clip to an online video-sharing platform such as Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site. I will then forward it over to the development team to assist with their on-going investigations. If you have any quest...

Hey there @salahe-mohamed, thank you for getting in touch about this. I believe this is as intended from the images you have provided; the level scaling depends on your chosen level-scaling difficulty. For example, if you play on the Nightmarish difficulty, enemies will be levelled a lot higher than enemies on easy difficulty. 

If you're playing on a low-level difficulty and the enemies levels are still extremely high, please provide screenshots demonstrating this and we will gladly investigate it further.

For more informatio...

Hey everyone, I have investigated this further from my end and the development team have stated that this is working as intended. Shops are supposed to restock after you level up or every few hours. Should anyone have further questions regarding this or anything else, please don't hesitate to let us know.

@SpirantCrayon22 - thank you for taking the time to help out here.

Hey there @whezyk, thank you for taking the time to get back in touch and provide that video. I can confirm that I have forwarded all of the information over to the development team so that they can take a closer look into the problem. Once we have more information available, it will be shared over on our ...

Hey everyone, I want to apologise for the delay regarding this. Thank you all for posting about the issue. @SpecialDim is right here; we believe this issue was resolved last year (it seems we are wrong). I will gladly forward the information provided over to the development team so that they can take a closer look into the issue.

I want to double-check here. Could you all please ensure you have tried the followings steps?

• Gone to your Game Library. 
• Selected your game. It should be displayed with a little PlaySta...

Hey there @detr1tus, I have moved your thread to the Valhalla Player Support as it seems you posted in the wrong subforum! I hope that you do not mind. I am sorry to hear that you are experiencing issues unlocking this trophy. If possible, do you have any older saves that you could load? You could then try and meet the requirements again. Performing these actions again might encourage the trophy to unlock! Let me know if you have any questions.

Hey there @skypherdzn, thanks for bearing with us whilst we investigated that further. It seems the letter you located and opened on the video (located inside of the destroyed church) is actually the wrong one. There are two letters within the church area. The main one needed for the world event is located on the top of the church tower outside. Could you please try to grab that, and if you still experience problems with the event, provide a short video demonstrating this? 

Let me know if you have any questions!

Hey again @rich4thestars, it is absolutely no problem; I want to also apologise for the delay regarding this bug, as I understand it has been in the game for quite some time. I hope you can get platinum soon, and let me know if you have any questions!

Hey there @rokshass2020 at the moment, we can only provide support on this forum in English, as per our ...

Hey there @fillypemaiaaaaa, thanks for getting in touch and that's a great question. I am afraid if you don't own the DLC content, you will lose access to the DLCs once the subscription ends.

Should you have further questions regarding this or anything else, please don't hesitate to let me know.