Ubi-Gizmo

Hey there @enston101, thank you for getting in touch and I am sorry to hear that you are unable to launch Assassin's Creed Valhalla due to an Nvidia prompt. That seems very strange and I will gladly investigate this issue further. Could you please first go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for performance-related issues. I understand you have already performed several actions to try and remedy the issue,...

Hey there everyone, thank you for your comments about this and I want to apologise for the delay. @EpicLazor, as you are playing on the PlayStation 5, could you please go through this article ensuring you have completed all of the steps? These steps c...

Hey @blackace78 and @pesto, thank you for the further assistance regarding this. It is something we will gladly look into further.

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Hey there guys, I am glad to hear that you are no longer experiencing this after the 1.5.0 patch. I am happy to confirm that this issue should be resolved with this update. If anyone comes across this thread and has witnessed this issue on the recent patch, please do not hesitate to let me know. Thanks!

Hey there, I just want to provide an update from my end. I have had a look into this and the development team are still actively investigating the problem. Once we have more information to share, we will post it below. If anyone has any questions, please do not hesitate to reach out.

@Wascaliwabbit - Glad to hear that you are not experiencing the problem on PS4, thanks for letting me know.

Hey there @zerobyte011, thanks for getting in touch and I am glad to hear that you were able to progress past the "The Man Behind The Man" quest. I appreciate you sharing this update. Should you have further questions regarding this or anything else, please don't hesitate to let us know.

Hey there @chuckkatse, thanks for taking the time to get in touch and share this feedback. I understand and I have passed it on to the development team so that they can become aware of what you have mentioned. Should you have further questions regarding this or anything else, please don't hesitate to let us know.

Hey there @bielik01, thank you for getting back in touch. I want to apologise for the delay, I have taken a look into it from my end and I can confirm that the development team are still actively looking into it. Once we have more information to provide, we will post it below and let you know.

Hey there @damagedpinky, I'm glad we can help. Should you have further questions regarding this or anything else, please don't hesitate to let us know.

Hey there @spirantcrayon22, thank you for getting in touch about the loading times. I want to assure you that this is something that our development teams are actively investigating. If we have any further information to provide, it will be posted below. Should you have further questions regarding this or anything else, please don't hesitate to reach back out.

Hey there @spirantcrayon22, thank you for getting in touch about this. That does seem very strange. In the future, if you are able to capture a video demonstrating the screen shake and explosion noise, we will gladly investigate it further. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @axelcanin, thank you for taking the time to get back in touch and share these images demonstrating the issue. I have gone ahead and forwarded the information over to our development team to assist them with their investigation. Once we have more information available, it will be posted below. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @nyub_, I want to apologise for the delay. I have taken a look into it from my end and I can confirm that the development team are still investigating the problem. Once we have further information to provide, we will update below and let you know. Should you have further questions regarding this or anything else, please don't hesitate to reach back out.

Hey there @octavant, thank you for getting in touch and letting me know. Which Xbox platform are you playing on? Similar to my last reply, could you please also provide a short video demonstrating Estrid on the ground? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site.  It would greatly assist with our investigations. Can you please ensure that the video shows that you are on the latest version of the game? At the main menu in the lower right-hand corner, it should display version 1.4.1.2. If you have any questions or run in...

Hey there @thenorfolkian, thank you for getting back to us. I have gone ahead and forwarded the information you have provided over to the development team to assist their investigation. I believe you are right, and so far, it seems like it's only for Xbox users. If you have any questions or run into any other issues, please do not hesitate to let me know.

Additionally, if anyone else comes across this thread and has also noticed this issue. Could you please let me know your platform and share some screenshots? They will significantly help with our ongoing investigati...

Hey there @TheNorfolkian, @bielik01 & ...

Hey there @sp33dykat, I have just had a further look into this from my end and I am afraid we do not have updates available. I want to assure you that the team are still working hard on this. Once information is available, we will share it below. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @pedrohrpc, thank you for taking the time to try those steps and get back in touch. Could you please go through this PlayStation technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common cause...

Hey there @rodrog-85, thank you for getting back in touch. I have gone ahead and looked into it from my end and I am afraid we do not have any updates to share at the moment. I want to assure you that the investigations are ongoing and the development team are still hard at work. Once we have more information available, we will post it below. If you have any questions or run into any other issues, please do not hesitate to let me know.