Ubi-Gizmo

Hey there @yuuki320, you can create a case here. When creating this case, can you please attach your system files for us so we can in...

Hey everyone, thanks for taking the time to discuss this further and share your findings. @TheNorfolkian, I greatly appreciate the video you have shared, it's perfect and I have gone ahead and forwarded all of this over to the development to assist them with their investigations. It is a shame to hear that it seems to be happening more frequently than before. Once we received updates on this we will update the thread and let you know!

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Hey there @diazwatson, thank you for taking the time to share this video demonstrating that you cannot turn in the medallions to Hytham. I will gladly forward this report over to the development team. I just want to check something first, are you on the latest version of the game? You can your game version at the main menu, it should display 1.5.0. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @jacobfrye_idc, I am sorry to hear that your difficulty keeps resetting to hard difficulty. Am I correct in thinking this happens every time you launch the game? Could you please also go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the commo...

Hey there @jacobfrye_idc, thank you for taking the time to get in touch. I am sorry to hear that you cannot hear music during Zealot fights. Could you please provide a short video showing this in action and displaying that you are on the latest version of the game? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site. Your current game version can be located in the lower ...

Hey there @azullfr, thank you for taking the time to help out here. I appreciate it!

@OsiBun - If you are still experiencing issues after performing the steps kindly provid...

Hey there @spirantcrayon22, I understand. This is something which is also being currently looked into. Once we have more information available, it will be posted below. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @d-warrior, thank you for getting back in touch and elaborating on it further. Could you please provide a short video demonstrating that the enemies are not scaling properly, and displaying that you are on the latest version of the game? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site. Your current game version can be located in the lower right-hand corner of th...

Hey there @cole_2018, sorry to hear that you are experiencing problems connecting your Nintendo Switch Pro controller to Assassin's Creed Valhalla. Have you tried testing the controller on any other PC games just to ensure that it has been set up properly? Additionally, could you please try going through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for game related issues. If you have any questions or run into any other is...

Hey there @rocknRev4Christ and @TheNorfolkian, I want to apologise for the delay here, thanks for taking the time to help out TheNorfolkian, I appreciate it and thos...

Hey there @archsh3riff, I am sorry to hear that Redas dialogue keeps repeating for you in Assassin's Creed Valhalla. Could you please let me know what platform you are on? Could you please also provide a short video showing this in action and displaying that you are on the latest version of the game? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site. Your current game ve...

Hey there @archsh3riff, apologies for the miscommunication here. Your save is automatically uploaded to the cloud and we can handle that on our side. I just want to double-check here before I forward this information to the team, as TU 1.5.0 was released the other day. Could you please check if it still appears for you on the latest version?

If you are experiencing trouble locating the place, I would recommend that you take a look at an online walkthrough for the quest. Should you have further questions regarding this or anything else, please don't hes...

Hey there @archsh3riff. Thank you for taking the time to get back in touch here and share those images. I believe my colleague meant to ask if you could try a different save, such as loading a manual save instead of an autosave, to see if that helps.

Additionally, have you tried verifying your game files? If so, I believe the issue could also potentially be driver related. As we have not received widespread reports of the problem, I am going to share a ...

I'm glad to hear it @archsh3riff! Thanks for taking the time to get back in touch and confirm this. I'll get this information you have shared forwarded over to our teams. Should you have further questions regarding this or anything else, please don't hesitate to let us know.

Hey guys, I want to apologise for the delay here. We believe this was resolved back on update 1.3.0. If you are still experiencing this problem, could you please provide a video showing that you are on the latest version of the game, and also showing the issue itself? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site. You can find the current game version in the main menu in the lower right-hand corner. It should display 1.5.0. Don't hesitate to let me know if you have any questions!

Hey there @kufaxx, thank you for taking the time to get back in touch and answer these questions, I appreciate it! As kindly requested by my colleague earlier, could you please provide another video showing the issue, along with your current game version? The game version will be displayed in the lower right-hand corner of the main menu. The current update displaced should state 1.5.0. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @reardonator_42, thank you for taking the time to share this potential workaround, I appreciate it! Should anyone have further questions regarding this topic or anything else, please don't hesitate to let me know.