Ubi-Havoc

@JIKANKITSUNE Hi there and welcome to Discussions! I apologize for any disappointment, however it is currently not possible to transfer For Honor save progress from one platform to another. Your unlocks and progress made on Xbox will be separate from an account on PC. Please let me know if you have any questions.

Hey again @DarkLight203 thank you for your patience! I checked in with the Trackmania teams who confirmed there is not a way to change the map selector. However, the choice of maps for the COTD is picked from the submissions shared so please keep a lookout for any ice maps being picked.

Hi again fellow Havoc! Thanks for getting back in touch with an update. If you are playing on a shared network (such as on a military installation or school network) I can also recommend to try using a different DNS on your console. This can also help out if you are on a home network but tend to have others on the network gaming or streaming.

DNS stands for Domain Network Server and is pretty much a phonebook for the internet. Trying out a third party DNS such as Google's or Open DNS's can help determine if maybe your internet service provider's DNS isn't inclusive enough to accommodate the connection you need.

From the PlayStation home screen:

1. Navigate to Settings ► Network ► Set Up Internet Connection.
2. Select either Use Wi-Fi or Use a LAN Cable, depending on your setup.
3. Select Custom. (If you already have custom values for any of the settings below, feel free to use them instead of the automatic options. ...

Hiya @bbrover thanks for reaching out to report this. Shoutout as well to you @Lie-nus for your helpful input! ...

Hello there @CHRIST-IVA and @Xpert678 ! So sorry to hear about this issue resulting in a ban. Our teams are looking into similar reports of this happening and are requesting a...

Hi there @guillaume92kgb so sorry for the delay in response. I am also sorry to hear about your game crashing this frequently. While we are unable to remove a temporary ban, I'd recommend to try our guide here to mitigate the crashes. If you run into another crash could you ...

@Grvco welcome to the Discussions! Sorry to hear about your Uniform settings being reset. I would like to welcome you as well to our Italian language Discussions here if you would prefer to communicate in a language outside of English. If you are seeing an error 'failed to load player profile' or your attachments are being reset the issue may lay with a corrupt save. Luckily you can delete the local and online saves for Rainbow Six Siege to resolve this! Your unlocks will not be affected when following these steps, however please keep in mind that you ...

Hi @M4NG4L-_DUCK! It looks like you are reaching out on the English language based Discussions. If it works a bit better we do have a Spanish Discussions page here. I would also like to invite you to open a ...

@ButterSloths Hi there, sorry to see a few of your Operators being missing. As a first step please try to verify your game files to make sure none of the files your game needs are missing or corrupt. If any Operators are still locked please be sure to double...

Heyo @Brismo_ welcome to Discussions! I'd like to make a few suggestions to help get this resolved for the current season. If your changes to the Game Settings file do not seem to improve this issue it may be set to 'read-only' and preventing the game from accessing the data you've made adjustments to. You can right click the ini file, select "properties", at the bottom of general tab you see "attributes" and next to it, untick read-only.

Please also give our ...

@guest-Eq9xmBV1 Hello there and welcome to Discussions. I apologize for the inconvenience, we are experiencing high contact volumes at this time. While I would not have an ETA on the resolution of your ticket please rest assured a member of our team will address it as quickly as they are able to.

If you happen to have access to the current email being used on your account we also have a ...

Hiya @tanoss03 welcome to Discussions! So sorry for this wait to get started playing ranked. In addition to having the 2 Step Verification enabled on your Ubisoft account you will also want to ensure that you have a recovery phone number added. Having both of those enabled on the account where you own Rainbow Six Siege is currently necessary to be able to play a ranked match.

We have a guide here to get the number added using the account management website. ...

Hey there @DreadedCOW115 so sorry for how disappointing this issue has been when affecting you and your friend. I see you've tried out a few things already so I'd like to suggest a few more steps to help you both get back to gaming!

• Please complete our guide here to update Windows and rule out any possible software conflicts.
• With the Ubisoft Connect launcher closed please delete the 'cache' folder for the client (most comm...

Hey @RodZill4 I am sorry to see you have received 2 duplicate items for Zero. To assist in our team's investigation can you update this thread with the name of the items?

Thanks for your patience giving the suggested troubleshooting a try and for getting back to us on your missing Operators! I have a good idea what may be causing this, but as it would relate to your account I would ask that you open a Support Ticket for the dedicated teams to check into privately.

Hi there! Sorry to hear about this 3-0x0001000B error code when opening your game. This is an error regarding the connection to the Ubisoft servers so I would like to suggest completing the troubleshooting guide here. I see you mention already restarting and resetting your router so you can feel free to skip over the steps asking to reset your network hardware again. The guide will provide instructions to enable UPnP and forward ports for the game as well as trying a wired connection.

Please let us know how it goes!

Hi there @DarkLight203 thanks for reaching out to share your concerns on a lack of ice maps during the Cup of the Day. At the moment I am not seeing any changes to the map selection to purposefully void ice maps. I will check in with the teams to see if there are any current issues with the rotation and be back in touch on this thread as soon as I have more info!

Thanks for your time with checking back in with these reported issues. To make sure I have everything correct, I see you had switched from viewing the Medals to viewing the Region stats; are the medals sections completely blank for all of September? While viewing your rankings in the Region tab is it only the most prior day that is missing the ranking?

@Denniss Thanks for getting back to us! For a quick fix could you try verifying your game files? Once back in game if you are finding that the ESC key is still not letting you back out of the menus, as a temporary test does binding a different key for 'Back' se...

Hey @sblei sorry to hear about this error regarding corrupted files. As a few extra tests, could you try to run the game's exe file with Administrator Privileges as well? I do see you had played without any errors a few weeks ago, if you happen to have made any installation changes between the last time you could play and this error do you recall moving any game or client files?

If you notice that your game and Ubisoft Connect are installed to different drives (such as Ubisoft Connect being on a D drive and your game automatically installing to the C drive) can you please i...