Ubi-Havoc

Ubi-Havoc



15 Oct

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    Ubi-Havoc on Support Forums - Thread - Direct

@lkbernstein Thanks so much for capturing a clip for us! I have shared your report to our game teams to investigate into further. If they request any additional information or if I receive any news on a potential fix I will let you know here on this thread.

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    Ubi-Havoc on Support Forums - Thread - Direct

@PoisonToga Hi there! Sorry to see the wheat not letting you collect to finish up this quest. If it is daylight when you go to collect could you meditate until night falls to collect the wheat?

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    Ubi-Havoc on Support Forums - Thread - Direct

@TheNorfolkian Hiya and congratulations on snagging your gold medal for this trial to complete your Full Master achievement! Thank you as well for your patience with keeping us updated on your progress when moving through this trial and reporting an issue with the weak points. I'll make a note of your experiencing when completing this trial and please let us know if you run into any other issues.

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    Ubi-Havoc on Support Forums - Thread - Direct

@M3RKEd88 Hello there and thanks for taking this video clip and reporting an issue with your sword perk. I am sorry to hear about this recently becoming troublesome for you in your gameplay. Could you test out hitting an enemy with the sword itself rather than your bow? Additionally do you notice any other perks that are no longer activating (either from being purchased or earned throughout time)?

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    Ubi-Havoc on Support Forums - Thread - Direct

@Rodis95 Thanks for getting back with these details on your progress! As a next step could you double check that your new Dawn of Ragnarok expansion appears as fully installed on your PS5? Once installed as an add-on it should also appear in the add-on section in-game in the Animus Store. If everything looks to be fully installed please upload ...

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    Ubi-Havoc on Support Forums - Thread - Direct

@Zefhobbit Sorry to hear this issue remains. If it works a bit better would you be able to upload a video to any different video sharing site so that we can review further?

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13 Oct

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    Ubi-Havoc on Support Forums - Thread - Direct

@S3lll Thank you for getting back to us and submitted your system files. I have shared your case and files up to our teams to look into these stutters. @N3mB0t if you are running int...

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    Ubi-Havoc on Support Forums - Thread - Direct

Hello there @Revatics thanks for stopping by and sharing your video. I have passed along your report to our Division 2 teams to investigate further into! Once I have an update I will be back here with any news. 😊

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    Ubi-Havoc on Support Forums - Thread - Direct

@Rogue_Thunder56 Hey there! Thank you for taking the time to capture and share your video clip with us, it is immensely helpful. To confirm, when you mention backing out and restarting, does this issue resolve only if you close out of your game completely? Are you able to return to the lobby and then move through to the next floors?

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    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @IIiIIIiIrIIiiI sorry to hear about the Operator Card portraits being missing from your collection now that the event is live. Do you see any new content for these Operators after closing out of your game and re-opening? I would also like to recommend to verify your game files to ensure no files are corrupt or even missing now that the Event is ready t...

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    Ubi-Havoc on Support Forums - Thread - Direct

@SpooderTheSP Hi and welcome to Discussions. To help take a closer look into this would you be able to provide us with a short video clip from your gameplay of the audio stopping once you get into a match? I can recommend to upload a clip to a sharing site such as YouTube as an Unlisted video and then dropping us a link.

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    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @Pray_for-Me sorry to hear about this penalty being issued. While we are unable to alter or remove a temporary sanction I do invite you to try out our guide here for PC to help mitigate frequent crashes. The guide will run through how to update your OS and graphics card as well as verifying your game files and running Rainbow Six Siege with Administrator Righ...

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    Ubi-Havoc on Support Forums - Thread - Direct

@Anxiety-CuE Hi and welcome to the Discussions! Sorry to hear about these errors you are seeing. Our teams are currently investigating into reports of friend invites being expired when sent or friends showing as offline. For other connectivity issues when using the app on PC I can suggest to follow ...

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    Ubi-Havoc on Support Forums - Thread - Direct

@rDG48 Hi there! If you are seeing this message when logging into the Ubisoft Connect client on PC please rest assured that our teams have been keeping an eye on this issue. Could you please try out the steps outlined by Ubi-Perseids in our megathread here? Let us know how things are looking once completed. 😊

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    Ubi-Havoc on Support Forums - Thread - Direct

@Terriq Hi there and thank you for reaching out on Discussions. I'm sorry to hear that you are unable to find a ranked game to join while automatically connecting to the South African server. Your feedback is definitely heard, and I would like to see if I can help to ensure you can connect to a match to play.

Do you see any error messages or codes while waiting in the queue? Does it take a long amount of time to connect to other types of matches?

I would invite you to try out the troubleshooting steps here for whic...

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    Ubi-Havoc on Support Forums - Thread - Direct

@Acepace115 Hiya, thanks for your patience! I see you are reaching out in regards to the United Front bundle rewards for owning and playing both Rainbow Six Siege and Rainbow Six Extraction. This bundle should unlock your skins for ...

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    Ubi-Havoc on Support Forums - Thread - Direct

Hello there @Daddy-shark thanks for raising this issue here on the forums. I am sorry to hear about your experience with losing access to these Operators. I would advise to keep an eye out on your case for any further news or instruction from our teams. If you have re-subscribed to the Game Pass we have an ...

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    Ubi-Havoc on Support Forums - Thread - Direct

@ThinknGroww Hi there, so sorry for the delay! I do see you have already opened a Support ticket to raise this issue with our Support teams. As this issue does relate to your account and purchases I would be unable to assist further here on the forums. However please keep an eye out on your support ticket for further news. The team has been seeing a higher contact volume that may cause a delay in response but please rest assured that your ticket has not been forgotten.

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    Ubi-Havoc on Support Forums - Thread - Direct

@ItsBanyo22 Hey there and welcome to Discussions. We have a troubleshooting guide here for PS5 that can help rule out a few potential factors for crashing. You can also rest assured that our teams are aware of reports of crashes on console and are investigating. Please keep an eye out on the News & Announcements for any updates from the team.