Ubi-Keo

@smeu_calin Thanks for your reply.

I would still recommend going through the PC troubleshooting steps before you decide to reinstall the game to see if it helps.

However, if those steps or reinstalling the game does not resolve the issue then please let us know and we can create a support case for you to investigate further.

Hi @lav253 thanks for your response.

Can you try changing the camera and aim sensitivity in the controls settings to see if that makes any difference and also the additional field of vision in the gameplay settings.

If changing those settings does not help in anyway then is it possible if you can try testing the game with another controller such as an Xbox or PlayStation one?

Hi @m-a-d-a-o and welcome to the forum.

I'm sorry to hear that The Division 2 is freezing after several minutes of playing.

Can you go through the PC troubleshooting steps in the support article here as there have been known to help resolve issues such as games not launching, crashes, freezing, FPS drops and much more.

Please confirm if these steps help to resolve the issue.

Hi @smeu_calin and welcome to the forum.

I'm sorry to hear that you are still experiencing crashes in The Division 2 after taken sometime off from the game.

Can you go through the PC troubleshooting steps in the support article here as there have been known to help resolve issues such as games not laun...

Hi @x-agent_orange apologies for the late response.

I'm sorry to hear that you are experiencing the 'MIKE-01' error.

Could you please go through the connectivity troubleshooting in the support article here if you haven't already done so then try again to see if that helps.

Hi @max_horo apologies for the late response.

Thanks for the update, I'm pleased to hear that turning off DX12 has resolved the issue for you.

If you experience any further issues please let us know.

Hi @dryheave999 and welcome to the forum.

I'm sorry to hear that you are experiencing issues accessing your Season Pass.

Can you confirm if you have completed 'The Warlords of New York' expansion yet as this is required before you can start the Seasons.

For more information about the Seasons please check The Division 2 website here.

Hi @rwetgi-tr ...

Hi @blitz_pt apologies for the late response.

I am also sorry to hear that you have encountered cheaters in The Division 2.

For more information about cheating and banning in The Division 2, please check our support article here.

Hi @iisynll thanks for your feedback.

I can confirm that other players have also provided their feedback about the skill vanity mod slots and the development team are aware.

Hi @iisynll apologies for the late response.

I can see that this issue has been reported to the development team and that there was no mention of your items being deleted only that they are not being displayed like there should be.

The development team have been unable to reproduce the issue and have asked if you could answer the following:

• What inventory settings are you using (beside the grid and list view)
• If this issue is occurring after looting new items or if it is random

Could you also provide a video demonstra...

Hi @mensana21 apologies for the late response.

The warning you received for being 'off topic' was likely due to the post on this thread. You were mentioning issues with the game statistics for Watch Dogs 2. This is a dedicated forum for the Division 2, and this particular thread was for issues with the Ubisoft Connect challenges.

The game stats and challenges are different, although in some cases the challenges may be linked to game stats, therefore I understand why you would relate the two issues, therefore I have removed the warning from your account.

...

@tribalmars I have looked into this further on our side and can see that other players have also reported the same issue.

It has been reported to the Assassin's Creed Valhalla team and is being investigated.

I have forwarded your account details on to them to help with their investigation.

Apologies for the inconvenience caused.

I have also moved this post to the Assassin's Creed Valhalla forum.

@tribalmars Thanks for the screenshot provided.

Can you please try uninstalling then reinstalling the Ubisoft Connect launcher and Assassin's Creed Valhalla. Before you do that make sure that you ...

@tribalmars Thanks for the screenshot provided.

Can you please try uninstalling then reinstalling the Ubisoft Connect launcher and Assassin's Creed Valhalla. Before you do that make sure that you ...

@tribalmars Thanks for the update, I'm still a little confused to what the issue is as you are able to launch the game sometimes but then at other times you receive an error.

I have moved your posts into a new thread as it appears to be a separate issue from the issue in the other thread that you originally posted on.

Could you please provide a screenshot of the error message that you receive.

Hi @tribalmars I'm sorry to hear that you are experiencing issues with Ubisoft Connect.

Can you please explain in more detail what is happening. Are you receiving an error when launching Assassin's Creed Valhalla or when you try to activate your Season Pass?

Are you able to launch any games through Ubisoft Connect and can you access the website?

Hi @neizug apologies for the late response.

I am also sorry to hear that you are receiving an matchmaking error.

If you are still experiencing this issue could you please go through the connectivity troubleshooting then try again to ...

Hi @blakstar21 and welcome to the forum.

I'm sorry to hear that you are also experiencing issues with the quest 'Breaking the Order'.

Could you please read my previous post and provide a video showing what I listed, I can then check to see if you have done everything to obtain the final clue and if there is an issue then I can report it to the development team to investigate.