Ubi-Keo

Hi @bielik01 the latest update should only be 2.62 GB on PS4. I can see that you have 55.27GB free space, however PS4 will always require additional storage when installing games and updates.

In this case you would need to free up an additional 34.77 GB to install the update.

If you have any further queries about this then please contact ...

@gfunck211 that's ok. Can you please confirm the Ubisoft account username for the account that you play the game on as the account you have used to post on the forum has no record of Assassin's Creed Valhalla being played.

We would also require a video showing the information previously requested before we can forward this on to the development team. Can you also confirm which platform you play the game on and I can try to assist you with this.

Alternatively you can record a video using a mobile device as long as it is clear enough to view.

Hi @tqmbarricade I have moved your post to The Division 2 forum.

Someone will reply to your post as soon as it is possible.

Hi @oho-xjeckil I have moved your post to the Rainbow Six Siege forum.

Someone will respond to your post as soon as it possible.

Hi @witkoszczak to confirm you have not unlocked the trophy 'Full Mastery' after completing the requirements to spend your first mastery point is that correct?

If so did you meet this requirement before or after the 1.5.0 update?

Could you also provide a screenshot or video to show that you have met the unlock requirements.

Hi @ImmortalGordo13 @jackiejr I'm sorry to hear that you are experiencing issues with your saves after installing the 1.5.0 update. Please not delete any of your corrupted save data.

Can you confirm if you launched the game before the update had finished installing? If this is the case then this will likely be the reason why your save data is showing as corrupted.

Could you please check to ensure that the latest update is installed and launch the game again. The version number will appear in the bottom right cor...

Hi @gfunck211 I'm sorry to hear that you have experienced an issue with the Order of the Ancients medallions.

This issue was reported in the past and confirmed as resolved as the development team were unable to reproduce it after update 1.3.0.

Could you please provide a video that shows the following:

• That you have the latest update installed (1.5.0) this can be seen in the main menu screen before loading your save game
• Show your order of the ancients screen and how many clues have been unlocked for 'The Father'
• Show how...

Hi @thenorfolkian thanks for providing a video to show that the latest update is installed and for demonstrating the issue.

Before we reopen this with the development team we would ask if you could please go through the ...

@xbonks thanks for explaining this in more detail.

Can you also confirm the following:

• When did this issue first occur?
• Does it still occur after installing the latest update?
• Does it only occur with certain gear you have equipped or any?
• Does it happen every time you fast travel with the hood up and fast travelling to any location?

Hi @jsm91902 I'm sorry to hear that you are experiencing issues in Assassin's Creed Valhalla after installing the latest update.

Could you please go through the Xbox troubleshooting steps then try again and confirm if that resolves the issue.

Hello Vikings,

It appears that some of you are experiencing issues with 'The Forge and the Flame' quest again as the cutscene does not trigger. This was investigated last year but the development team were unable to reproduce it.

However, the issue has been reported to the development team again and they are currently investigating.

As this is an old thread it has been locked. If you are experiencing this issue then please post on the megathread that we have created here.

Hi @yusfoxu apologies for the late response.

I am also sorry to hear that you are experiencing issues launching The Division 2.

If you are still experiencing this issue can you go through the PC troubleshooting steps in the support article here as there have been known to help resolve issues such as games not launching, crashes, freezing, FPS drops and more.

Please confirm if these steps help to resolve the issue.

Hi @jbblack007 apologies for the late response.

I am also sorry to hear that you are experiencing issues launching your game.

If you are still experiencing this could you please try verifying your game files then try again.

However, if the issue persists could you also try ...

Hi @guest-kxh22z9j could you please provide a detailed description of the issue you are reporting.

Hi @edmondsurfer I am sorry to hear that you are experiencing issues with the firing rate of the Ravenous on Xbox Series X.

I can see that this issue has been reported and is being investigated, however there are no further updates at the moment.

Hi @elijio876 I'm sorry to hear that you are experiencing an issue with players being invisible in Conflict on the Wharf map.

How often do you encounter this issue? And can you confirm if the invisible player is able to attack you still?

A video of this issue would be better if possible, however if you can also provide screenshots in the meantime that would be appreciated, thanks.

@thnq Thanks for the update.

And yes if you could test it in another game that would be great thanks