Ubi-LadyBlue

Understood and I can't really blame you @DarthJonezzu. I wouldn't want to go that far back either but the information alone is helpful for our teams.

I do have a few more questions so we can get the answers added to our report if possible:

• Do you remember when and where your last save was before the festival?
• Do you remember if you were doing a particular quest on that last save?
• Were you inside or outside of the settlement?
• When did you load the save? Was the quest active or in the teaser period?

Thank you in a...

Hey @Blake_Says94 and @SICURELLA31.

I understand the festival crashing is really frustrating and I'm sorry you're both running into it. This is something that ou...

Hello @Jerryp31 and my apologies you're running into this issue with the Balor fight. I completely understand being annoyed with it but our teams are investigating this and we have our ...

Hello @libunian610,

Our team is only able to help in English on this Discussion. This is only to try to avoid any misunderstandings automatic translation tools could cause. We feel it's more beneficial for our players to speak to Support Agents and other players who also speak their preferred language.

If you'd like to translate your post, I'd be more than happy to help you here. Thank you and I'm terribly sorry for any inconvenience!

Hey everyone! I'm really sorry to hear all of you are having some trouble accessing your DLCs.

Try verifying your files for me first.

If you're still not seeing them, I have a couple of questions:

@gor_TM and ...

Hello there @blvckhvze420 and welcome to Discussions.

My apologies that it's not for a better reason and that the game believes you're still in the arena.

Just to rule some things out, try running through the steps in this troubleshooting guide for me. If that doesn't help, is there a previous save you can go back to and see if the issue still persists, then update me with the results?

I'm so sorry @HERSTJ,

I don't have any updates as of yet but our teams are still investigating.

Please let me know if there's anything else I can help you with in the meantime.

Hey there @fedemp89,

Unfortunately, we can only assist in English on this Discussion. This is only to try to avoid automatic translation tools and potential misunderstandings. We feel it's more ideal for our players to speak to Support Agents and other players who also speak their preferred language.

If you'd like to continue here in this Discussion in English, I'll be more than happy to assist, I'd just need you to translate the post for us. You can also open a case ...

Hey @S7igma957!

I'm so glad to hear you're not having any more trouble with crashing after the update. If you have any issues in the future, you know where to find us.

Hello @Terrala!

My apologies that you're running into some trouble with the Kingdom's End quest.

Just to rule a couple of things out, I'd like you to run through this quick troubleshooting and try reinstalling the game if the issue still isn't resolved.

If nothing changes, I'd ask that you grab me a short video clip showing what's ...

Hello @goldenjuan and Welcome to Discussions.

I'm sorry it's not for a better reason and that you're having trouble with the Jomsviking challenge. This issue is something our teams are currently investigating and I've added your information to their report to better help them with this.

Please reach out to me if there's anything I can help with in the meantime while our teams are checking into this.

Gotcha @StrongerStrange.

Is it crashing on both the PC and the Xbox versions? And did anything strange happen in-game before the crash occurred?

Thank you!

Understood @werty22pl and thanks for grabbing those images for me.

I have gone ahead and passed this along to the appropriate teams. Just to confirm though, your game is updated to the most recent version?

No worries @Ibsarp,

Feel free to reach out if you need anything else!

No worries at all @bloodknights!

Just to confirm, it sounds like all of your achievements disappeared when the game crashed?

In either case, I'd like you to try verifying your files and clearing yo...

No worries @bruzli!

Any of us are happy to help.

Hello @ShadowBlitz1996!

My apologies that you're running into the same issue since the Sigrblot festival began.

Could you answer the questions posted by @Ubi-Keo above to help our teams look into this?

Hello and thanks for grabbing us the video @ninkentiwawa.

The teams are still working on this but feel free to keep an eye on the mega thread link I provided in my last post for future updates. And definitely let me know if you have any other questions!

Hello @tommygb007,

I'm really sorry to hear that you're encountering these issues as well. I know it's super frustrating to have to wait for a resolution and you have my apologies for that. As ...

Perfect and no worries @mropo85!

Feel free to reach out to me or @Ubi-Mark if you need anything else and either of us will be happy to assist.