Ubi-LadyBlue

Ubi-LadyBlue



10 Aug

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    Ubi-LadyBlue on Support Forums - Thread - Direct

All covered @SpirantCrayon22. I did make sure that was in the report as well.

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    Ubi-LadyBlue on Support Forums - Thread - Direct

No worries @alxthekingx. We completely understand how frustrating waiting for a fix is but promise they're investigating. 💙

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    Ubi-LadyBlue on Support Forums - Thread - Direct

My apologies that you're experiencing this as well @MottMan1154 and thank you for grabbing us that info.

As @UbiMindflayer mentioned, it is something our teams ...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey everyone! I've gone ahead and merged these threads just to keep things a little more together. But there is also a megathread here.

...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

No worries @Randelia,

I can see that @Ubi-Froggard already has already gotten that save file added to the report for you so no need to worry about making a ticket or...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

No worries @BeardedXFit,

Are you able to grab me a short video clip of what's happening so I can take a closer look? You can upload it to Youtube as unlisted or to something like Google Drive and post the link here for me. Thank you!

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    Ubi-LadyBlue on Support Forums - Thread - Direct

I can confirm this has been reported to the teams now @Avenger237 and I've added your information to the report.

@Et4hiel, I'm really sorry you encountered this unplea...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

I'm so very sorry that this is hurting your game experience @SacredWolf87.

For the video, you can upload it to something like Google Drive, Youtube, etc, and just provide me the link here.


09 Aug

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Just out of curiosity @azullFR, do they fall down/asleep on your save file as well? I knew we'd disabled interactions but I hadn't encountered them falling quite like that.

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello there @DIABLO-ITA,

I can confirm that the issue with the Balor fight is something our teams are currently looking into. We do have a ...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello there @N-Neto,

Our moderators are only able to help in English on this Discussion. This is simply to try to avoid automatic translation tools that could cause misunderstandings. We feel it's for our players to talk to Support Agents and oth...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello @HERSTJ!

That is quite descriptive and sounds...more than a little frustrating.

This does actually look like two different issues both of which our teams are currently investigating. I've gone ahead and added your information to both of those reports to help the teams with their investigations. I'd like to thank you for not only reporting the first issue but also for updating us on the status after trying an older save. (which I also know is super frustrating)

I appreciate you. 💙...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

No worries @ReminentChimp and thanks for confirming the other information for me!

And @SpirantCrayon22 is correct. It's no problem for you to post the link here for me instead of the actual video clip.

I've added what you provided me to the report and will update with the video link once posted. I know this has been super frustrating for you and just want you to know I really appreciate you taking the time to not only report this but to grab us information to help our teams investigate. Thank you. 💙...

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08 Aug

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    Ubi-LadyBlue on Support Forums - Thread - Direct

I kind of assumed that was the case @HIDDEN1NE, just had to double check for the sake of the teams.

I'm in the process of getting this reported now, thank you again for reaching out to let us know you'd encountered this. 💙

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello there @bloodknights,

Unfortunately, we can only help in English on this Discussion. This is because we try to avoid automatic translation tools whenever possible to avoid misunderstandings. We feel it's best for our players to speak to other players and ...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey there @DarthJonezzu.

Odd that the festival isn't appearing for you and I'm sorry about that.

Just to confirm, your game is updated to the latest version?

I'd also like to have you clear your Ubisoft Connect cache and ...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Thanks, @HIDDEN1NE and @SpirantCrayon22.

Just to rule something out for me, have either of you tried meditating while in and while out of that area to see if th...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello @NemesisStar42!

I'm sorry to hear you're not able to access the Sigrblot Festival as you're correct and should be able to.

I'd like you to make sure your game is fully updated, verify your files, and ...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

That is a bit odd @fuarkkkMATE.

I'm glad it's working with mouse and keyboard for you at least. As long as you're using one of our supported peripherals, can you make sure the firmware for the controller is updated and let me know the results?