Ubi-LadyBlue

Glad to hear it's fixed for you after reinstalling on the C Drive @nightmare272! Definitely let one of us know if there's anything else we can help with.

Glad you like them @Asterix201252!

Hello @Boinc91!

I went ahead and deleted your duplicate post so we could things together on this thread.

My apologies that your game is crashing when you try to do that raid. I'd like to ask a couple of questions to get a better understanding of what's happening.

• Is this the only time the crashing is occurring or is it happening at other places or times as well?
• Are you seeing an error code or message when the crash happens?

As these ...

Hey @TariSzabolcs!

While the teams are aware of this, I'm not able to assist further through Discussions.

As mentioned above, I would need you to start a Support Case in order for us to help further. My apologies for the inconvenience.

Hey @ReDEvil44! Welcome to Discussions.

Sorry you're having some trouble trying to play; I understand how frustrating that is.

The steps in this troubleshooting guide can help with many technical issues a PC could face.

If not, could you elaborate a bit more about what's happening? Is the game crashing or freezing; are you seeing any error c...

Hey there @itbilly and welcome to our Discussions.

I'm sorry you're having some trouble collecting that key even though the issue should be resolved. Given that, I'd like you to make sure your game is running on the latest update and try running through the steps in this troubleshooting guide. (They shouldn't take long at all.)

If it's still n...

Hello to both of you!

I know it's not super pleasant for it to rain inside any time it rains outside @Crazybone992. (Having been there, done that but I most assur...

Hello @JoshMcD26! (I saw you had another thread as well so I've deleted that one to make this the primary and keep everything together.)

I know not being able to accept quests or use your content is super frustrating so thank you for reaching out to us and also for letting us know what you've already tried on your own.

I'd like you to make sure you've completed everything in the troubleshooting guide appropriate to whether you're playing on the ...

Hey @azullFR!

It's good to "see" you again and I'm glad everything seems to be working now.

You know to reach out if there's anything else I can help with.

Hello and welcome to Discussions @iwuimonts!

Thanks for reaching out and being detailed about what's happening. I'm sorry that the mission isn't activating on the map for you.

This is something our teams are currently looking into, and I've gone ahead and passed your information along to them to help them investigate. I know this is super frustrating and you have my apologies for that. Please let me know if there'...

Hey @TRITONK175 and @bielik01! (thanks for grabbing us that video clip)

I'm so sorry that you ran into this as well. As ...

Hey @morty284!
 
I'm sorry you aren't able to change your settings either. In case the other player doesn't respond, it may not hurt to run through the steps @Ubi-Orion...

Hey @Koyrion. Thanks for reaching out and welcome to Discussions.

I can confirm that the request to remove snakes from the game has been reported to the appropriate teams.

I'm sorry for any fear or inconvenience this is causing you.

Hey @guest-edOUbNA6! Welcome to our Discussions. My apologies that you purchased a bow and didn't receive it, then encountered an error code.

First, try restoring your Playstation Licenses and running through the steps in this ...

Hello @oldtricknewdog and welcome to Discussions.

I'm really sorry you've run into these frequent crashes; I understand how frustrating that can be. I'd like to try to look into it with you.

These troubleshooting steps can help a number of issues involving crashing or freezing so I'd like you to complete them and see if the crashing continues to ...

I completely understand your frustration and I'm sorry you feel we are giving you empty responses @gvicentem. This is definitely not our intent.

I can confirm that the team is still investigating, and someone will update this thread as soon as we have any information from them but at this time, I don't have any updates. In your scenario, think of us more as the receptionist than the mechanic and know that we are doing our best.

I know this isn't the answer you're looking for and you have my deepest apologies for that. ...

Hey @dizzy0ny!

Welcome back from your break; I'm sorry it's not the best welcome back to run into this "Failed to synchronize cloud saves" error but we'll see if we can get this sorted out for you.

It shouldn't have anything to do with either your time away or the recent announcement.

Can you tell me if the issue persists if you run Ubisoft Connect as Admin and then launch from there? Also, what happens if you reenable Cloud Synchronization now?

Hey @Acots96!

My apologies you're not able to complete "The Big Finish" after defeating the builder. And thank you so much for providing that information for us. (Extra information is nearly always helpful.)

As this issue should be resolved, please make sure your game is updated to the most recent version, and if so, run through this quick troubleshooting...

Sorry you're still having trouble with this @Crazybasil.

I'd like to have you log out of your Ubisoft Account, perform these quick troubleshooting steps, and log back in to see if you're able to access your case and update it as it does look like a verification email was sent out. (Even if it's closed, you can update it to reopen the case.)

Thank...

I'm sorry none of those helped @rassebasse.

I'm also sorry you're having such a frustrating experience with these crashes and in general @hu-ah-wei. I'd like to try t...