Hey @batmento!
As the game was bought from fanatical some time ago, unfortunately, your best bet would likely be to re-purchase and make sure the version has your preferred language before you purchase again. As for adding English text, I'm not able to speculate on that and would advise keeping an eye on our Discussions for any future potential updates. I know these aren't ideal answers or the ones you were hoping for and I'm really sorry about that.
Hey @SpirantCrayon22!
Can you try booting up your game for me and letting me know if you see it in your inventory now?
Hey @WhatsASoda,
Welcome to Discussions and I'm sorry you're having some trouble accessing/purchasing R6.
Because you were getting the error that you were offline, I'd like you to try the troubleshooting in this FAQ first.
After that, if you're still not able to purchase the game, confirm the following for me:
Hello @icyelixir
I'm sorry you've been running into these lagging issues and disconnects for so long. I'm not able to remove or alter the ban but this is something we're investigating, and I'd like to collect a bit more information from you to help with the investigation.
Thank you in advance....
This is likely what's causing the issue then @Wild88WolF,
If the Steam, Ubisoft Connect, and actual location do not match, this typically causes payments to fail. My apologies for the inconvenience and frustration of this and let me know if you have any other questions.
Hello @Celadius and I'd like to welcome you to our Discussions.
I know stuttering and lag can be super frustrating to deal with so I'm sorry to see you're encountering it.
The controller *shouldn't* have anything to do with it unless you're seeing some lag in inputs but feel free to try using it wired instead of wirelessly if you'd like.
What I'd recommend for such issues is to clear your Ubisoft Connect ...
Hello there @coffeevixen,
I'm sorry you're not able to progress and that none of the troubleshooting you tried on your own helped. This has been reported to our teams, but could I have you grab me a video of what's happening to help them investigate?
You can try to upload that here or you can use YouTube or something like Google Drive and drop me ...
Hello @chunkyseal235,
My apologies your game is crashing at the splash screen; I know how frustrating that can be.
First, I'd like you to clear your Ubisoft Connect cache and run through any of the steps in the troubleshooting ...
I'm sorry you've run into this as well @MovingSaucer571.
I'm not seeing a video uploaded. Can you try uploading it to YouTube as unlisted or to something like Google Drive and provide me the link here? My apologies for the inconvenience.
Hello @maricsblade!
I'm so sorry to hear that you're missing those quest lines and not having the best experience. If you previously had another version of Valhalla installed, I'd recommend uninstalling that one and making sure the one from Ubisoft + was installed as that could cause some issues with missing content.
If you're still not able to access it, you can go ahead and create a ...
Hey @Jesemo and thanks for getting that reported even though I'm sorry you encountered this issue in "Tilting the balance" at all.
I am glad you were able to get it resolved by reloading your previous save. If you need anything else, feel free to reach out and I'll be happy to help. 
No worries at all @RCDeschene,
It took a bit, but I've made sure all of these issues were reported to the appropriate teams. I want to say thank you again for not only getting these reported, but also for all the additional information, video clips, and just generally being incredibly helpful. If you need anything else, definitely let me know and I'll be happy to help where I can.
Sweet @Maxon99WRZ!
I'm sorry you had to replay a few challenges but glad you were finally able to get your trophy.
On behalf of them @Randelia,
You are absolutely welcome.
Hey there @Zwergenhenker, @dude139k, @Lu-Farning, and @Sparky081,
I ...
I'm glad to hear reinstalling worked for you @bloodknights!
Please don't hesitate to reach out if there's anything else I can help with!
Hey @RCDeschene and thanks for updating with all of that info.
Just as a follow-up to get a bit more information from the teams, could you tell me what quality your Gungnir spear was? Did you have any runes equipped? If so, which ones and which abilities were equipped (if you happen to remember)?
Hello @micchon436!
My apologies for my delay and for missing your first post as well as for these crashes and performance issues you're experiencing.
These solutions have helped many of our players in similar situations, so I'd like to have you try clearing your cache (detailed instructions are included in the link) and then running through the steps in this ...
Hello @BrolyJ3bus! Welcome to Discussions,
I'm sorry your controls are a bit skewed and you're seeing that cursor appear. Can you make sure your controller firmware is up to date for me? If so, if you're connecting wirelessly, try it wired and update me with the results, please.
Thank you so much for updating with those answers @DarthJonezzu.
Please keep an eye out for further updates and let me know should you need anything else in the meantime.
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