Ubi-LadyBlue

Thanks for stepping in @aeers.

Just to confirm @Empat77, you have access to Empire of the Skies now and all the previously released DLC?

Hello @l8yoandmercismy and welcome to Discussions,

I'm sorry you're having some trouble playing with your friend. I know all too well how frustrating such things can be.

I'd like you both to run through the steps in our basic troubleshooting guide and forward these ports.

If you're still not able to play together, could you see if you're able to connect with anyo...

Hey @JulianMill,

I'm sorry to hear you're running into these graphical issues suddenly.

Since you've already reinstalled it, try clearing your Ubisoft Connect cache for me. If they're still weird, can you grab me a screenshot to better help me investigate?

Hello @hundreAd1800,

That is certainly odd and shouldn't be happening.

• Do you remember when you were able to place those illegally or have you always been able to?

• Just to confirm, you were originally able to place them like that, and does this happen whether or not you rotate them?

• Do they still function normally?

Also, can you grab me a copy of one of your affected save files?

Hello there @hundreAd1800,

I totally understand how getting hung up due to having only the one cart to work with could be absolutely frustrating. I'm really sorry for that.

That being said, I did get this passed along to the teams for them to look into. Let me know if you have any other questions or if there's anything else I can help with in the meantime though.

Perfect @toutoun72, thank you so much.

I've gotten these over to the teams to help with the investigation. Please don't hesitate to let me know if you have any questions or need anything else.

Hello @Tr0u64d1x!

This should have been resolved with the most recent update. Can you update me and confirm whether the gum is present in-game now?

You're absolutely welcome @basel19751224.

I'm glad we got it worked out for you.

Thanks for grabbing us those images @TheBigJA3,

Are you playing on the same account that you used to purchase both the game and the DLC originally? Additionally, are you doing any game-sharing?

Hello there @PegmatitB,

Not being able to loot that wealth was a previous issue that should have since been resolved. My apologies that you're not able to loot it now.

Just to rule some things out for me, double-check that your game is updated to the latest version, and grab me a short video clip to help me investigate this a little further. If it won't allow you to upload it here, you can do so to something like ...

Hey @MC_94l,

This issue with the wolf staying underground is something that our teams are currently investigating but I'm sorry to hear you encountered it. Could you grab me a short video clip to pass along to the teams? If it won't allow you to here, you can upload to something like One Drive or Youtube and just drop the link here for me. Thanks in advance.

Hey @Searry2!

Completely understandable that you'd want to play offline; I'd do the same in your shoes. If you click on your profile icon in the top-right corner of the Ubisoft Connect launcher, it will give you the option to go offline. Let me know if you have any other questions.

Hey @The-DEvil!

Sorry to hear you're running into some crashing when you jump or teleport with the Jotun power.

Just to rule some things out, try the steps in our basic troubleshooting guide and clear your Ubisoft Connect ...

Hey @gary-8114,

They are still investigating it and my apologies it isn't resolved yet. I've poked the teams about it again, but could you grab me a short video clip to share with them? If it won't let you upload it here, you can do so to something like YouTube or Google Drive and drop the link here for me. Thank you!

Hey @gary-8114,

They are still investigating it and my apologies it isn't resolved yet. I've poked the teams about it again, but could you grab me a short video clip to share with them? If it won't let you upload it here, you can do so to something like YouTube or Google Drive and drop the link here for me. Thank you!

Hey @Aminvtl! Welcome to Discussions.

I'm sorry to hear you've run into this as well. Are you still unable to change your settings after what was suggested by Ubi_Plush and Ubi-TheBerry?

I know this is incredibly frustrating @Scythesabre. I can confirm the issue is still open and the teams are still investigating. I understand this isn't the answer you're looking for and I'm really sorry that I don't have a better one or an update at the moment. Let me know if you have any other questions or if there's anything else I can help with.

Hey there!

I'm sorry you've both run into issues with these quests, both scenarios sound quite frustrating.

@beingds85, are you able to reload a previous save from before you killed the chickens?

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@azullFR, thank you so much. Your gratitude was passed along and it really made my day.

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Hello there @Chronogamer2014,

That is extremely odd as you *should* need to have Seeds of Change activated in order for that option to appear.

Just to rule out a couple of things, try clearing your Launcher cache for me and ...