Ubi-Litten

DerMeisenJager - As it has been a while since you raised this query, were you able to get this resolved or are you still experiencing these issues.?

FlashedBus35417 - Thanks for providing this information and sorry to hear you are experiencing this in game, if possible could you capture some of these moments as video clips so we can get this looked into.

Lastly, while I understand you may have tried some of these steps, you may be able to get these resolved by working through our Troubleshooting an ... Read more

Thanks for getting in contact and sorry to hear you appear to be experiencing these graphical issues. So we can assist further could you please provide a screenshot showing how this appears in game and also an image of your graphical settings. Also, if possible could you confirm the make and model of the graphics card you are currently using and we will get this looked into as soon as possible.

Thanks for providing all this feedback, while we understand this is not an ideal situation, we appreciate all the workarounds being offered for other players which may also experience this or similar issues in game. Rest assured this feedback has been forwarded to our game teams for further review and please keep an eye out for any update as soon as we have more information to share regarding this "feature".

No problem, thanks for providing this additional information. We will certainly forward this for further review but in the meantime if you are able to provide any additional details or in game footage this would certainly assist any investigation.

Thanks for reporting this issue and apologies for the delayed response regarding this query. We have now been advised that this issue should have been resolved with the update patch rolled out on the 18th of August. If possible could you confirm whether this is now updated or whether you are still experiencing this issue.?

Thanks for getting back in contact and letting us know you have been able to get this query resolved and also thanks for providing this "workaround". If you have any other questions or need any further support, please feel free to let us know.

Thanks for getting in contact, so we could get this looked into would you be able to provide some images or a short video clip showing how this is displayed in your game.?

Thanks for providing this additional information, if possible could I suggest you submit this information via our support site along with your system filed and the details provided above and our technical team will be able to get this looked into for you as soon as possible

Thanks for raising this issue and apologies that your original post appears to have slipped through the cracks. This is also something our game teams are aware of and we will hopefully have news of an update as soon as possible. Thanks for your patience and understanding while we look into all the above issues and apologies for any inconvenience caused.

Thanks for getting in contact and providing this video clip, our game team have been made aware of this bug and are looking to get this rectified as soon as possible, we thank you for your patience and understanding while we get this resolved. Please keep an eye on our official website, forum and social media outlets for further information regarding updates and patch notes when this is available.

Sorry to hear that players are again experiencing this issue. If possible could one of you provide a video clip showing how this occurs in game and also the workaround to resolve this and we will be sure to get this information forwarded for further review.

Thanks for wishing to provide this report, so we can get this looked into could I ask if you would be able to capture how this occurs in game.? If you do not wish to provide this footage publically you can submit these to us directly or get in contact via our social media accounts on Twitter or ... Read more

Thanks for taking the time to provide these clips, we will certainly be sure to forward this feedback to our game team for further review. In the meantime, if you have any other queries or would like to provide any additional feedback, please feel free to let us know.

Thanks for getting in contact and providing this feedback, if possible would you be able to provide a short video clip showing how this occurs in game and the affect this has on gameplay and we will be sure to get this forwarded for further review.

Thanks for getting in contact and confirming you were able to complete this challenge. If anyone else is still unable to complete this could you please provide footage of your run and we will be sure to get this looked into as soon as possible.

Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

Thanks for providing these details and sorry to hear you have started experiencing this issue while playing your game. While I understand you may have already completed some of these steps, could we first ask that you have attempted our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

... Read more

Thanks for getting in contact and providing these workarounds, we will be sure to forward your feedback for further review but in the meantime, I'm sure this may assist other players who might experience this issue till we have a more permanent solution. In the meantime, if you would like to provide any further feedback or have any further queries, please feel free to let us know.

Thanks for getting in contact and again for providing this additional information. If possible could you confirm whether this resolves your query or if you believe you have a different query we can assist with.?

Thanks for getting in contact and providing this feedback, if possible could you confirm roughly what time this occurs (your local lime) and also if this occurs most games you play or whether this is a sporadic occurrence.?