Ubi-Litten

Thanks for getting in contact and sorry to hear you are still experiencing this issue, I have checked this for you however the support team do not have any updated information regarding this.query but please rest assured our game teams will update this information as soon as they are able.

Thanks for attempting to provide this feedback and apologies that your previous post appear to have slipped through the cracks. As I understand you are advising that eliminating enemies while they are suffering from a status effects is not registering for you and causing you to be unable to complete this challenge.? If possible could I ask whether you were able to capture any images or if possible a shot video clips showing this occurring in game an we would certainly be able to get this looked into further.

Thanks for providing this feedback and sorry to hear you are experiencing this in game. If possible could you confirm whether you are using mouse & keyboard or a gamepad while playing the game.?Also, if possible would you be able to capture a short video clip showing how this occurs and we will be sure to get this forwarded for further investigation.

Thanks for getting in contact and providing this footage, our game team have been made aware of this issue and are currently investigation the cause of this. If possible could you confirm whether this is a regular occurrence in game of if it appears to be a one off situation that was resolved when restarting your game.?

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language in the German language forums, or via our social media accounts on Twitter or ... Read more

Hi there, sorry you are experiencing this issue while launching this game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

Sorry to hear you believe you are missing the battle pass rewards earned watching Twitch streams, the fastest way to get this looked into would be to contact us via our social media accounts on Twitter or Facebook with details of your Ubisoft account and Twitch account username. Also, if you happen to have an image showing this battle pass completed, that... Read more

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please open a ticket with us here.

Alternatively, if you'd like to translate your query we'd be happy to assist you here.

Hi there, sorry you are experiencing this issue while trying to join matchmaking. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

Hi there, sorry to hear you have experienced these audio issues in game and thanks for getting back in contact with the workaround you have found.

I will certainly be sure to forward this feedback to our Trackmania team for further review but if you have any other queries or would like to provide additional feedback, please feel free to let us know.

Thank you for getting on contact, if you wish to upgrade from Standard Access to Club Access, you would need to purchase the Club Access of the game.

If you choose to do this we can convert the remainder of your Standard Access to extend the duration of your Club Access at a rate of 3 days of Standard Access to 1 day of Club Access.

To do this, please feel free to contact us with an image of the proof of purchase of the Standard Access, and I will get this updated for you.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also ... Read more

Hi there, sorry you are still experiencing these FPS drops in game. While I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagn... Read more

Thank you for getting on contact, if you wish to upgrade from Standard Access to Club Access, you would need to purchase the Club Access of the game.

If you choose to do this we can convert the remainder of your Standard Access to extend the duration of your Club Access at a rate of 3 days of Standard Access to 1 day of Club Access.

To do this, please feel free to contact us with an image of the proof of purchase of the Standard Access, and I will get this updated for you.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also ... Read more

Thanks for getting in contact and sorry to hear you have not been able to access the Access Packs you have paid for, as a first step could you ensure you have refreshed your game client to see if this updates your game status for you. If you are still unable to access this, please contact us directly with an image showing the proof of purchase for this access along with an image in game showing this has not been applied to your account.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also contact us via our social media accounts on ... Read more

Thanks for getting in contact and sorry to hear you have not been able to access the Access Packs you have paid for, as a first step could you ensure you have refreshed your game client to see if this updates your game status for you. If you are still unable to access this, please contact us directly with an image showing the proof of purchase for this access along with an image in game showing this has not been applied to your account.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also contact us via our social media accounts on ... Read more

Thanks for getting in contact and sorry to hear you have not been able to access the Access Packs you have paid for, as a first step could you ensure you have refreshed your game client to see if this updates your game status for you. If you are still unable to access this, please contact us directly with an image showing the proof of purchase for this access along with an image in game showing this has not been applied to your account.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also contact us via our social media accounts on ... Read more

Sorry to hear you are having these problems launching your game. If possible could you confirm whether this still occurs after reinstalling or verifying your game files.?

If you are still experiencing this, could I also advise you to work through our basic troubleshooting steps as outlined in this FAQ.

Thanks for providing this information however our team are only able to offer support on these forums in English at this time, apologies for this.

If you'd like to request support in your preferred language, you can do so over at our German language forums here.

In the meantime, based off your original message, could I ask if you have attempted our ... Read more

Thanks for getting in contact and sorry to hear you have experienced this issue in game, I have checked your case ad can see you were contacted by a member of our support team requesting further information.

You can check your open cases at any time by going to the "My Cases" section of our support site, so please check and update this so we can assist further.

No problem, thanks for getting back in contact and letting us know you have been able to get this query resolved.

We will certainly forward your feedback for further review as we are always looking for ways to improve our services, but If you have any other questions, please feel free to let us know..