Ubi-Litten

Thanks for getting in contact, if you are having issues with making in-game purchases via your Steam version of the game, please follow the steps below:

- Go to Steam > Settings > In-Game tab.
- Make sure "Enable Steam Overlay while in-game" is ticked.
- Go to your Steam Library.
- Right click on the game and select Properties.
- In the General tab, make sure "Enable Steam Overlay while in-game" is ticked.

You may also need to clear your browser cache in Steam. To do this:
- Navigate to Steam > Settings
- In the Settings Menu find "Web Browser"
- "Delete browser cache" > OK

If you still encounter issues after trying these steps, please feel free to contact us directly via ... Read more

Thanks for getting in contact and sorry to hear you appear to be unable to select your chosen language in game.

If possible could you confirm whether you purchcsed this from the Uplay client directly or launch this from a 3rs party browser (Steam / Epic / etc).?

Thanks for getting in contact, however the Support team have no access to specific details regarding account sanctions or the ability to overturn these.

I understand this may not be the response you were hoping for but if you feel this sanction was applied incorrectly, please feel free to contact us directly providing as much information as possible.

Once your appeal has been reviewed, you will be contacted back with the verdict.

Thanks for providing this feedback, we appreciate you wishing to provide this report regarding inappropriate behaviors in game, however we do not allow "shaming" other players on these forums.

While we hope you do not experience this again, please feel free to report any players to us using the steps outlined in the FAQ.

Please note, Ubisoft Support team takes no part in the account sanction process and are not able to discuss any action which may take place on another players account, but please rest assured we forward all player reports to our specialist team for through investigation.

In the meantime, if you would like to provide any additional feedback or have any further quer... Read more

Hi there, while we are not able to discuss specific account details on these forums, please feel free to contact us via Twitter or by creating a support ticket with us ticket with us here.

In the meantime, if you have any further questions or are having any difficulty contacting us using on... Read more

Thanks for getting back in contact and taking your time to submit these player reports.

While I would not be able to go into to much details, I can confirm we have an ever expending list of bannable words across multiple languages and "internet speak" which is reviewed and updated on a regular basis.

In the meantime, I will certainly be sure to forward your feedback for further review, so if you would like to provide any further update or suggestions, please feel free to let us know.

Thanks for getting in contact, if you are also having issues with making in-game purchases via your Steam version of the game, please follow the steps below:

- Go to Steam > Settings > In-Game tab.
- Make sure "Enable Steam Overlay while in-game" is ticked.
- Go to your Steam Library.
- Right click on the game and select Properties.
- In the General tab, make sure "Enable Steam Overlay while in-game" is ticked.

You may also need to clear your browser cache in Steam. To do this:via
- Navigate to Steam > Settings
- In the Settings Menu find "Web Browser"
- "Delete browser cache" > OK

If you still encounter issues after trying these steps, please feel free to contact us directly via ... Read more

Thanks for getting in contact, however the Support team have no access to specific details regarding account sanctions or the ability to overturn these.

I understand this may not be the response you were hoping for but if you feel this sanction was applied incorrectly, please feel free to contact us directly providing as much information as possible.

Once your appeal has been reviewed, you will be contacted back with the verdict.

Hi there, while we are not able to discuss specific account details on these forums, please feel free to contact us via Twitter or by creating a support ticket with us ticket with us here.

In the meantime, if you have any further questions or are having any difficulty contacting us using on... Read more

Thanks for getting in contact, however the Support team have no access to specific details regarding account sanctions or the ability to overturn these.

I understand this may not be the response you were hoping for but if you feel this sanction was applied incorrectly, please feel free to contact us directly providing as much information as possible.

Once your appeal has been reviewed, you will be contacted back with the verdict.

Sorry to hear you have experienced this in game,we appreciate you wishing to provide this report regarding inappropriate behaviors in game.

While we hope you do not experience this again, please feel free to report any players you feel may be using an exploit to gain an unfair advantage here or using the steps outlined in this FAQ.

Hi all, sorry to hear you are experiencing these in game lag / performance issues. As it appears people are reporting similar issues across multiple platforms, could I first advise that you work through the appropriate troubleshooting steps listed below :

PC / PS4 / ... Read more

Sorry to hear you have experienced this in game, however the Support team have no access to specific details regarding account sanctions or the ability to overturn these. I understand this may not be the response you were hoping for but at this time you will need to wait out the duration of this account sanction.

In the meantime, could I advise working through our troubleshooting and connectivity FAQ guides to help prevent this in the future.

Hi there, sorry you are experiencing these connection issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our connectivity troubleshooting steps as outlined here.

If you have any problems completing these steps or still experience these connection issues, please feel free to contact us with further details of your network settings and an image showing these steps completer as advised at the bottom of the above FAQ.

Thanks for getting in contact and sorry to hear you have experienced this issue in game, however the Support team have no access to specific details regarding account sanctions or the ability to overturn these.

I understand this may not be the response you were hoping for but if you continue to experience these performance / connection issues, please feel free to contact us with further details and we can look into the cause of this further.

Thanks for getting in contact, I have checked the account used to post here and can see there does not appear to be a Twitch account linked with this which is probably causing the error message you are receiving.

So we can get this looked into, could you please attempt to manually link your Twitch account as advised in this FAQ and then contact us directly via Twitter or our ... Read more

Thanks for providing this feedback, we appreciate you wishing to provide this report regarding inappropriate behaviors in game.

While we hope you do not experience this again, please feel free to report any players to us here or using the steps outlined in the FAQ.

Please note, Ubisoft Support team takes no part in the account sanction process and are not able to discuss any action which may take place on another players account, but please rest assured we forward all player reports to our specialist team for through investigation.

In the meantime, if you would like to provide any additional feedback or have any further queries, please feel free to let us know. ...

Hi there, sorry you are experiencing these connection issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our connectivity troubleshooting steps as outlined here.

If you have any problems completing these steps or still experience these connection issues, please feel free to contact us with further details of your network settings and an image showing these steps completer as advised at the bottom of the above FAQ.

Sorry to hear you did not receive this in game content. So we can get this looked into, please feel free to contact us with your account details and an image showing the proof of purchase for this product.

You can currently contact us via our Twitter account or our support website as advis... Read more

Thanks for getting in contact, while I would not be able to discuss specific details on this open forum, I have had a quick check of the account used to post here and can see there does not appear to be a Twitch account linked with this which is probably causing the error message you are receiving.

So we can get this looked into, could you please attempt to manually link your Twitch account as advised in this FAQ and then contact us directly via ... Read more