Ubi-Milky

Hi Vassili_Airton, thanks for getting in contact.

Sorry to see you are having issues with your ping. At the moment, we no longer allow players to be able to able to change the data centre they are connected to, but some players have reported using a VPN to solve this issue.

If you would like any help strengthening your connection to Siege, please check out this article -
https://ubi.li/YPwnl

Hello everyone,

There have been a lot of threads made, about access to the Test Server on Uplay, so to clear any confusion -

The Rainbow Six Siege 'Test Server' will only be visible on players Uplay accounts during active Test phases.

If you are a console player and you own Siege on PS4 or Xbox One, you should receive an email with a key, to be activated in Uplay PC to access the Test Server.

If you didn't receive this key, do not hesitate to contact our support team here -
https://support.ubisoft.com/en-gb/Cases/new

For any information regarding th... Read more

Hello FrangoAssadoAmg,

Just checking in with you. Were you able to change your username to your desired one? I checked your account and can see it was updated recently.

Hey Pete_. hows your Aunt May doing?

Its pizza time. I've added the test server to you account now, thanks for getting in contact.

Hi Nyxiiore, thanks for getting in contact.

Please wait 24 hours for any in game currency to appear in the game. After that 24 hours have passed, if you still have not received your credits, please contact us through DM through our social channels and we will be able to look into this further after verifying your account -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Twitter Support - ... Read more

Hi there everyone, thanks for contacting us about this and welcome to the forums.

To keep all missing charm requests in one place, please post any further MUTE Protocol missing charm requests here -
... Read more

Hey ApepperedCarrot,

Sorry your having trouble trying to connect to the servers.

Please give the steps in this guide a go as it has been known to help improve a lot of our players connectivity issues on PC - https://ubi.li/YPwnl

Hello Rouxthless. sorry to hear this but welcome to the forum.

As a first step, can you please try all the steps in our PC Troubleshooting FAQ first -
https://support.ubi.com/en-GB/faqs/0...oubleshooting/

Then please come back to us in the forum and let us know how you get on and any developments you may have.

Hi there RushB.exe, thanks for contacting us and welcome to the forums!

In regards to high CPU, if you use any VoIP applications like Discord or Team Speak, these are know to contribute to CPU usage, as well as any overclocking software and game overlays.

Try shutting these down through Task Manager and any other background applications you don't need running. Here's some more information on conflicting software with our games, this list is not extensive but please scroll down to the bottom of the list to check if you may be running any of this software whilst playing our games -
https://support.ubisoft.com/en-GB/Faqs/000025721

You can also try setting CPU affinity to 4 cores and c... Read more

Hi everyone, sorry to see this has effected quite a lot of you.

There has been quite a lot of contact about this, so we are trying our best to help all players receive their missing charms.

Please bear with us as there is quite a back log judging by how many posts have been made so far.

I have added the following charms for the following players so far, who have provided clear screenshots -

vdeniszx8 - Indian Peafowl Charm

RMGHengryl - Indian Peafowl Charm and Glittered Hibiscus

Niqito.CF - Glittered Hibiscus Charm

R6_LucaDaGreat - Marching Neon Charm

BirLiraa - Indian Peafowl Charm

Hi everyone, thanks for getting in contact.

We usually would ask players to wait 24 hours to see if the content appears in your game.

For Support to be able to unlock the charms for you, we ask if you can please provide us -

- The challenge and charm name
- The platform you play Siege on
- A screenshot that shows you have completed the challenge form Ubisoft Club and also clearly shows your Uplay ID.

Thank you!

Hi everyone, thanks for getting in contact. We usually would ask players to wait 24 hours to see if the content appears in your game.

For Support to be able to unlock the charms for you, we ask if you can please provide us -

- The challenge and charm name
- The platform you play Siege on
- A screenshot that shows you have completed the challenge form Ubisoft Club and also clearly shows your Uplay ID.

Thank you!

HI H1m3zz, thanks for contacting us and welcome to the forums.

In order to help you with this could you answer the following -

- What platform are you playing on and which store are you trying to buy items/credits from?
- What region do you live in?
- Are you using a VPN service?
- Do you have a screenshot of the error message?

Thank you.

Hello everyone.

In order to merge these threads together, could anyone please post this information in the following thread, and we will try our best to help you -
https://forums.ubisof... Read more

Hello everyone.

In order to merge these threads together, could anyone please post this information in the following thread, and we will try our best to help you -
https://forums.ubisof... Read more

Hi Black_Beard1865 thanks for contacting us and welcome to the forums!

If you would like to relink your Steam to your Uplay account, try logging into your correct Ubisoft account here - https://account.ubisoft.com/

Then open Steam and launch any Ubisoft game, when it asks you to log in with your Ubisoft username/email and password, it should link your Steam and Uplay IDs together.

Hey Akathaso,

You can always try and purchase the physical version of the game for the platform you are playing on which is specifically the EU / PAL version.

If this is not an option for you, try one of our recommended digital distributors here -

https://support.ubisoft.com/en-GB/fa...Ubisoft-games/

Hi RipTidePod, thanks for getting in contact.

Can you confirm what platform you are playing on please? As this depends on platform and game sharing.

Hello ACE_Konnekk,

For any issues with your account, my best advice would be to contact us through support, so we can investigate this further and in greater detail for any club points and Uplay levels you may be missing.

You can access support in your preferred language here - https://support.ubisoft.com/

Not a problem UwUwasThis, glad to hear it.

Sounds like it may have been a corrupted file like you say, thanks for getting back to us and letting us know, in case any other players encounter the same problem.