Hello everyone, thanks for providing this video of the various crashes you have experienced and for also providing your crash log when trying to edit with macroblocks, I will forward this to our TM team.
Would you both happen to have a copy of your dxdiag system files that you can send us, or that you can upload to another site, so we may access it? This is a file that our QA team will ask for for any investigation into crashes or bug reports, thank you https://ubi.li/msrxL
Hello everyone thanks for getting in touch with us after the update about these smoke effect issues.
In order for our Trackmania QA team to begin investigating this issue, can you please link a screenshot of your settings in-game, tell us what GPU, GPU driver and CPU you are using, as well as provide us a dxdiag file? This is the basic information our QA team will ask for when investigating a visual issue.
You can see how to send us this information in our bug reporter post, here >> https://discussions.ubisoft.com/category/829/
Hello @Brimarine everyone, thank you for reporting this, I will pass this information contained in this thread and its images, on to our Trackamania team.
If you are checking this thread now and are affected by this also, please tell us the following >>
This informa...
Thank you for the video Sokol-TM I will pass it on to our Trackmania team along with the other issues you encountered to see what we can advise, or check if there is more information we need to gather from you in order for our Trackmania team to be able to investigate why you are encounterings these issues.
As a side note, we have no kind of bots at working on our forums, our support agents are real people, so please do make sure to keep all your posts in our forum respectful towards our support staff, devs and moderators, thank you.
Hello @reilem thanks for posting and raising this with us. I can't see that this material visual change has been added to our recent changelog so I will enquire about this.
Can you let me know what system specs you are using such as GPU, GPU driver, CPU, Ram, so we can check if this change looks the same on all hardware configurations or just this driver?
I will pass that feedback on to the Trackmania team Mr-Valvac. I don't know off hand if the points reset was implemented after a certain update or when, but we have been told by the devs this should happen on a monthly basis now in Royal Mode.
Thanks for confirming a fix is on its way @MrDarrek.
Should anyone still encounter this issue from Tuesday 13th September and you have a fully updated game, please let us know in this thread?
Hello everyone, just a quick update - we are aware some gameplay stats are not tracking in the Ubisoft Connect launcher at the moment, we know this is also affecting a few of our other games and we are working to resolve this now. Sorry for any inconvenience!
Hello everyone thanks for getting in touch with us and for noting these issues that have occurred in both of your games, either missing drone gadget or the repeating mine noise that would not stop until you logged out.
The next time either of these happens, could you please note down the specific time and date when this occured, so we may check our servers for any degradation at that specific time, in case this is a problem with the connection causing these issues?
Likewise, if you see any ping issues on your HUD or notice any lag issues please let us know as it could be connected. Similar issues with greyed-out gadgets have been noted in Siege which has sometimes been caused by the server.
Hello everyone, thank you for the feedback and sorry to hear you do not believe we have fully understood this issue regarding the spawn of NPCs in and around that particular area/manhole cover, during the Sleeping Giant Control Point takeover mission.
@USMC_Tallin you mentioned you reported this before to us, did you happen to upload a video of this happening in game we can use? Same applies to you ...
Hello @Noxious81 thank you for your gameplay suggestions and help and tips as always, much appreciated.
Hey @PoSeiDon-ROG is it okay if we mark this thread as resol...
Hello @Sushi-Boy, we can see on your account what items you have obtained and what items are missing and we can also see recent playtime, but we have no way of knowing what game modes have been played in those sessions, which is why we must ask for videos of these issues occurring for our QA team and Division team to continue investigating.
Hello @T-H-U-D-D thanks for your reply. I don't have that information to hand, but I have been able to find a few players asking about this exact connection display who have been encountering connection issues.
I will reach out to our Division team for a definitive answer - do you happen to have a screenshot or photo of this happening in-game on PS5 that you can share with us in this thread?
Hello @T-H-U-D-D thanks for raising this with us.
How long on average do you have to wait in-game for your items to be granted, for PC and for PS5, so we can make a note of this?
Can you also tell us what type of content/item/reward is it you are waiting on to sync with your character? Are they credits you have purchased from the in-game store? For store purchases we always advise it can take up to 24 hours for items to be delivered to your in-game inventory, on any platform.
Hello everyone, thank you for getting involved in this inventory capacity topic.
I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs.
If you have any more feedback about the game or would like to discuss the current gameplay further, please make sure to post this in our General Discussion area of the forum.
Hello @a_nikko thank you for your sharing your thoughts and ideas on the exotic component rewards in the Summit game mode.
I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs.
If you have any more feedback about the game or would like to discuss the current gameplay further, please make sure to post this in our General Discussion area of the forum, as the Player Support section is used for bug ...
Hello @ArNaK_ thank you for your feedback on the Bluescreen and Dread Edict exotics. I will be moving this post to our General Discussion area as feedback.
As for the other weapons you mentioned, both weapons are under investigation by our QA team who were able to reproduce the issue, we have reached out to our devs to check if this is a design bug, and we are awaiting an update, thank you.
Hello @hpoonis2010,
I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs.
If you have any more feedback about the game or would like to discuss the current gameplay further, please make sure to post this in our General Discussion area of the forum, as the Player Support section is used for bug reporting and technical issues, thank you!
Hello @hpoonis2010 thank you for those images - we previously had an investigation open into this issue, but it was closed due to receiving no further player reports after a certain update.
I will reopen this investigation and provide our QA team with these images - thank you.
Hello @donotshotme thanks for getting in touch and sorry to hear you have encountered a blue screen of death on PC.
Could you please follow each step in our tech troubleshooting guide to see if these steps are able to resolve this issue? This guide contains the most common fixes for game crashes and it will help us rule out if your particular crashes are caused by hardware, software, corrupted game files, Windows settings and more >
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