Ubi-Milky

Hello @BuG thanks for getting in touch with us.

I have looked into this issue that was previously reported to us and confirm that the Match Intro music that you hear, the Countdown, the End of Round and the End of Match music cues are not something that a player can disable using the Music Volume setting in-game. This will only disable the menu music, this is by design which our Siege team have confirmed for me.

I am sorry if these musical cues cause you distraction or discomfort in-game, I will happily pass your feedback on about it to the team however.

Hello @sseeaan6 welcome to our forums

This error message is usually caused by anti-virus software, Windows Firewall settings, or administrator privileges. Could you please try the following steps to see if we can resolve this error message for you? >>
 

• Make sure Ubi Connect and the games .exe file are running with administrator rights >> ...

Hello @Miszczu_Dioda welcome to the forums.

This particular error code is a new type of error code that has recently affected a handful of players.

I would like to ask what game mode are you trying to play when you receive this 8-0x00000120 error code and at what point in the game - match / lobby does it disconnect you?

Have you also tried changing the data centre you are connected to on PC, to see if it can prevent these error codes, as explained in this article? > ...

Thanks for sharing your solution also @CTOWa_roBHo3Ag

We also recommend closing down any possible conflicting programs before launching the game in case it...

Hello @QethsGG thanks for getting in touch with us, in order to be eligible for the reward, can you confirm you have at least 1 hour of playtime on GR Future Soldier on your account?

Hello @PnG_Toasty, thank you for getting in touch with us.

Regrettably, we are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game. We can only advise to continue playing once you have a stable Wifi connection, if your connection to our servers keeps dropping out, so you can avoid any further sanctions.
 

Hello @focus291 welcome to the forum.

Could you clarify what you mean by transfer user from Xbox to PC?

Are you having an issue with PC Game Pass, Linking a Ubisoft account to a Xbox account, do you have a query about cross progression or something else entirely? Let us know when you can.

Hello @oO_HODOR_Oo I am sorry to hear you are experiencing these issues with the training grounds modes.

Are you playing lone-wolf modes, or are you playing with a team?

What regional server are you playing on also?

I have just checked our Siege server status but so far, no issues have been reported on any platform that may be causing this.

Thanks for that additional piece of information RacelevTM, I will make sure it gets passed onto our Nadeo team too. I do not have an ETA of when this issue may be fixed, but our Nadeo team have been able to also reproduce it, thanks for raising this with us once again

Hello @STORM-GLumo thank you for reporting this issue to us.

Can I ask you to check, if you instead create a game with 2 players, but this time set every players controls to gamepad instead, under Device type in the settings menu - if you then alter the button controls in the settings menu for gamepad, will these buttons be applied to player 2's gamepad in local play also?

This will allow us to check if it selecting a keyboard as the main device type in the menu, overrule all other gamepad and controls

Hello @nanotrik thank you for your post.

Can you let us know exactly what Dinput controller it is you are using, and if you are playing wired or wirelessly? This information will allow us to ask our Nadeo team to test the vibration function with this and other Dinput controller types to see if they have the same issue after the update.

Hello @MrHighwayTM thanks for getting back to us with this. I have tested this myself briefly and was unable to find a way to remove my finalized and validated track from the online tracks.

I will forward this to our Nadeo team to see what they can suggest if there is in fact a way to remove your tracks from being playable online. We will do our best to update you when we know more.

Hello @wdwed2020 thanks for getting in touch with us about your crashes.

Have you tested the game on any other GPUs previous to your Intel iRISx GPU to know for sure if this is being caused by this particular GPU you are using?

The minimum GPUs we recommend for the game are NVIDIA GeForce GTX 660 and AMD Radeon R9 270X as we usually only benchmark against AMD and Nvidia GPUs.

This guide contains the most common fixes for game crashes, would you be able to give the steps listed in this guide a try? It will help us rule out what may be causing your particular crashes if it is not specific to your GPU > ...

Hello @WonarioStrike thanks for letting us know that the issue seems to have resolved itself!

Should this occur in your game again, please try to link us to your custom block .Gbx files, so we or Nadeo can also test if this affects our tracks too, thanks again

Hello @L0N3__W0LF, thanks for getting in touch with us about your Club access.

After purchasing a standard or Club Access upgrade, it can sometimes take up to 24 hours for this to be added to your account. In the meantime, you should get an email confirmation from the Ubisoft store and confirmation on your 'my history' page on the Ubisoft store, if the transaction was successful >
https://store.ubi.com/uk/my-account#account-order-history

If you haven't received your purchase after 24 hours, please ...

Hello @Jonnite thank you for getting in touch with us and thanks for providing that video. Could you please try capping your maximum frame rate to 60FPS to begin with, in the games settings menu that you showed us, to see if there is an improvement to the lag and performance after changing this setting?

Hello @JakeCheer thanks for reporting this, I will forward these details on and the map file to our Nadeo team to review and test out this exploit, thanks for making us aware!

Thanks for the screenshot! @ibalgin_ So I've checked this and it looks as though you do not have the Steam version of the game on this Ubisoft account, which is why the tile does not show in the launcher. You can see how you have two copies of the Division though, one is from Steam and one is from Ubisoft - this is how your For Honor games should appear in your Connect launcher also.

In order to help you locate the Steam Starter edition of the game, we will need your Steam ID and proof of purchase.
Could you contact us privately, about this 'missing game and authentic...