Ubi-Milky

Hello @kalasdag thank you for getting in touch with us.

At the moment you are posting in our English-speaking forum for the game, if require any help from Ubisoft Support, or the community, could you please use a translator to post your question in English for us if you are able? Thank you

Hello everyone thank you for the feedback on this.

To quote our recent patch notes > 'With Season 10 you also get to challenge yourself and your builds against Legendary Difficulties which will become available for Strongholds Tidal Basin and Manning National Zoo.'

I will reach out to our Division team to check if needing to complete the invasion is necessary each week to gain access to the new Legendary difficulties on offer.

Hello @nongenuine thanks for getting in touch with us about the Manhunt for Mathias (Trig) Schneider. Can you show us a screenshot of this difficulty being stuck in your menu, so we can ask our Division team for more info? Please refer to our post here > ...

Hello @CWO4USN thank you for reporting that certain outfits are not saving for you.

Have you noticed any of your settings not saving, or is it just these outfits?

Do the outfits reset when you log out of the game, or turn your computer off, whilst you are in the game? How often does this occur?

Does this happen to any outfit you equip any outfit or only certain outfits?

If you can record a clip of this happening in-game we will be able to open an investigation into this with our QA team, as explained in this pinned bug reporting post > ...

Hello @TWolff33 thanks for getting in touch with us.

I am unaware of any changes to difficulty with the Manhunt modes, only Strongholds and Countdown mode as mentioned in our latest update patch notes here > https://www.ubisoft...

Hello @lllOHGRlll thanks for getting in touch with us about the Referral program, you should be able to check your referral progress and guide, on our dedicated website here >  https://thedivision2.com/referral: (https://thedivision2.com/referral)

If you have followed all the steps in this guide completely, please get in touch with us about this referral issue using our 'Contact Us' link on...

Hello @JEDN0ROZEC thanks for getting in touch with us. I have separated the issues you mentioned to make these issues a little clearer for everybody reading. Please in future, when reporting a new bug on our forums, make sure to create a separate thread for each issue faced so we can help you more effectively, this also allows the thread to stay on topic and other players to contribute if they have experienced the exact same issue.

I understand you do not wish to try and troubleshoot your FPS issues so I will not offer any suggestions for this.

If you are missi...

Hello everyone, thank you for reporting you are unable to deconstruct an item without first marking it as 'junk'

I am unsure if this is intentional after the latest game update, so I will ask our dev team for some answers, thank you.

Hello @Heimdall__PL thanks for reporting this.

In order to understand is this is intentional by design or not, can you provide the full name of the mask and an image of the option missing in-game? Please see our post on how to provide a screenshot >> ...

Thank you for your post @Heimdall__PL

Moving this thread to our General Discussion area of the forum as feedback as redeeming and needing to select loot this way appears to be working as intended. If you believe this to be a mistake, please elaborate further.

Hello @Heimdall__PL thanks for rasing this issue with the Uzina armor.

We are unable to log into your account and access your save to see this in action, do you happen to have an image or video you can show us as per our bug reporting pinned post, to help illustrate the issue with this particular armour and show it in the main game? > ...

Hello @Back5tabb I do not believe this is under investigation at the moment, is it purely a visual issue that does not affect the gameplay? Do you happen to have an image of what this looks like in your game and is it affecting all Assault Rifles you own?

To check how best to upload a screenshot of video of this to our forum for us to view, please see this post > ...

Hello everyone, thanks for bringing this to our attention.

We know a few games were affected by the time-limited challenges over the last week or longer, but now all challenges should be restored on the Ubisoft Connect launcher.

I am sorry to hear that your challenges do not seem to be progressing, however. We usually ask players to wait a full 24 hours after taking part in a challenge, to see if the progress has then been tracked after a short delay.

If you have completed a challenge and the challenge has not progressed at all, after a 24 hour wait, please let us know what challenge this has affected for you so we can pas this onto our Division game team.

Hello @Engino, thank you for posting and welcome to the forum.

You can find our Friend Referral guide and eligibility criteria here, via this article > https://www.ubisoft.com/help?article=000065235

For friend referral rewards, an email will be sent to confirm your rewards have been granted to your account, which should usually arrive within 24 hours of a reward level being met. You can check your friend referral progress here > https://thedivision2.com/referral: (https://thedivision2.com/referral)

As you are still missing rewards and having tro...

Hello everyone, thank you for joining this thread and letting us know the crashes are still persisting for some of you, within a few minutes of launching the game.

To help our Dev's ongoing investigation into these crashes, could you please send us your system files, so we can send them to our devs so they know what players and what systems are affected by these crashes after the latest update specifically?

Please attach the following system files to a new support case and reference 'TD2 Crash after TU16' so we can forward this to our TD2 dev team, thank you > https://www.ubisoft.com/help/contact

Creating a Dxdiag file > ...