Hello @LegitBonzai, thank you for getting in touch.
You can report cheating or toxic players in-game using the Report A Player tool >
https://www.ubisoft.com/en-gb/help/the-division-2/article/reporting-a-player-in-the-division-2/000060920
If you happen to have video evi...
Hello @Baurmir thank you for your query.
Crossplay is available in-game at the moment for random matches, but the ability to add friends from other platforms has not been added to the game yet. This is scheduled to happen later in the year I beleive, which is why you can't connect with your son at the moment.
For any updates on cross-play and being able to send friends invites, please keep checking our news articles here >
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No problem B-00n I have forwarded this feedback to the For Honor team, but I can not guarantee this is something they will be able to look into or resolve. I would also suggest highlighting this issue to Steam using the Steam Deck forums link I recently discovered for bug reporting and game issues > https://steamcommunity.com/app/1675200/discussions/
Hello @TTV-Faeduh thank you for your feedback. I will move this post to our General Discussion area, for our devs to see, if you would like to expand on what you think needs improvement in the game, please do so in this thread.
Thank you @Agent_Ares we will await your reply should you be able to get back to us with a clip.
I know from other issues that have been reported from players previously with the game, certain issues can occur for a group, when one player is having trouble with their connection. The server and game session can sometimes get confused and enemies can respawn, appear in incorrect places, or the game does not recognize your progress, such as completing a particular objective .
To try and prevent issues like this from happening, if you play with friends make sure t...
Hello @YrDoom1 thank you for reporting this to us!
In order for us to replicate this issue, was there a particular item you were dismantling that caused this crash, or a particular character you are playing as - or can you recreate it with any character and item you dismantle in the post-game reward screen?
Hello everyone, thank you for getting in touch.
We had some server maintenance earlier today that might have affected your ability to connect to multiplayer.
Are you still experiencing this issue now as of 1:45pm GMT? If so, do you see any error codes or error messages when trying to connect, that you can screenshot and post in this thread?
Hello @Agent_Ares sorry to hear you experienced this issue when taking part in Sabotage.
Did any of the players happen to have any connection or ping issues whilst this was ongoing? How long would you say you were playing this mission when the issue occurred?
I checked our bug reports and I couldn't find anything linked to nests respawning during Sabotage. If this were to happen again, do you think you or your friends would be able to capture a clip for our Extraction team, or was this a one-off issue you have only encountered once?
Hello @Tesla-TrashCan if you have reached the maximum number of claims, we will need to check your account to help you with this issue.
Can you inform us of your Xbox profile (Gamertag) so that we can verify that you have the correct Xbox profile linked with your Ubisoft Account and contact us privately using one of these links to create a new case for you where we will be able to help you? >
Ubisoft Email/Live Chat support > http...
Sorry to hear this @earclimax3id !
Stats not updating in Ubisoft Connect is something that occasionally happens in our game and gets reported to our Connect team.
Can you please check your stats on the Connect mobile app (if you use this), as well as the launcher, to see if they are both stuck?
Hello @Agent_Ares thanks for feeding this back to us.
In order for us to check if this issue is working as the designers intended or if it is a bug, can you provide a video of this happening in your game, so we can forward this to the Extraction team?
Recording video clips on PC >>
-Please use a program like Xbox Gamebar (installed on Windows 10/11), and press the Windows and G key to start recording a video clip
-When you have finished recording, you can find your clip in your 'Videos/Capture' folder
-Please post this clip to a hosting website such...
Hello @Agent_Ares thank you for your sharing your thoughts and ideas on execution animations on the enemies and how the positioning of the enemy on the ground, affects this.
I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs.
If you have any more feedback about the game or would like to discuss the current gameplay further, please make sure to post this in our General Discussion area of the fo...
Thanks for letting us know @Tomr1s and sorry to hear you are having trouble accessing the overlay to invite friends.
Which Windows OS are you using with Connect? Is it 10 or 11? Previous versions of Windows might not work with our Connect overlay.
Can I also ask, do you run the game through Steam or Epic as well? If so, can you disable their overlays in the launcher, to see if this allows you to bring the overlay up in Connect in case they are interfering with it?
Do you run any programs in the background of your computer, that might conflict with the game...
Hello @ErPiRula sorry to see your NAT is disappearing in-game.
How often have you experienced this and when did you first start noticing this happening? Was it after a certain update or patch?
If you reboot your game, does the NAT status appear on another launch of the game?
Do you also have a screenshot of this from inside your game? This was an issue reported to us previously, but we had thought this issue had been fixed.
Hello @Amazingkiller47 thank you for your query.
Whilst there is cross-play available for the game, there is no cross progression available, so you can not carry your player progress or purchases to another platform.
I will however forward this feature suggestion to our For Honor team, thank you.
No problem @JTwinleaf thanks for your input on this topic. I've forwarded this feedback to our For Honor team as a request for Steam Deck support in the future, but also highlighted your concerns around the Easy Anti Cheat software and also Windows 11 issues running the game on the handheld.
Hello @Arionas361 thank you for getting in touch with us about your Valhalla game crash and freezes you have recently experienced.
Could you please follow each step in our tech troubleshooting guide to see if these steps are able to resolve this issue? This guide contains the most common fixes for game crashes and it will help us rule out if your particular crashes are caused by hardware, software, corrupted game files, Windows settings, a recent update to the game and more >
https://www.ubisoft.com/help?article=000061047
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Hello @Ste-Man666 sorry to hear you have not received your keys after you restarted your computer and sorry for the delay getting back to you.
Sometimes missing in-game items can be caused by any connection or server issues that may have occurred at that time.
If you have waited full 24 hours and you have checked your in-game mailbox, and no items have appeared, please get in touch with us privately using one of these links so we can check your account, as we are unable to discuss accounts and inventory in detail over our forums >>
Ubi...
Hello @CaliJoe090 thank you for providing us with these screenshots showing your commendation progression.
I have opened a private support case for you, so we can further investigate your account and inventory to try and help you with these missing rewards, as we are limited in what we can discuss via the forums.
We have sent you an email as a follow-up, please check your email inbox and respond as soon as you can, for further help with this issue, thank you 
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