Ubi-MrM

Ubi-MrM



21 Dec

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Humility925 @Synchronos357 Hi !

I've taken note of your reports, and I wanted to thank you for all the details provided on this scenario text Issue !

...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Asterix201252 @Synchronos357 Hi !

I've taken note of the additional information provided in your messages, and I wanted to thank you for sharing it in this t...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@luftm No problem at all !

I've taken note of your feedback on the matter, which has been forwarded to the relevant Team.

Don't hesitate to let us know if you'd like to share additional feedback, or if you have any questions !


02 Dec

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Klondike_Wolf Understood, thank you for the details !

After checking the specs you provided, I invite you to try the following, in order to isolate the Issue :

πŸ‘‰ Nvidia recently released their latest GPU driver (527.37), can you let us know if the problem persists after updating the GTX 970 driver ?

This will help ensure that the GPU has the latest fixes and optimizations available.

Feel free t...

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01 Dec

Comment
    Ubi-MrM on Forums - Thread - Direct

@Agent_Ares Hi !

I've taken note of your report about Issues with the text from the chat and the Operators barks in Rainbow Six: Extraction.

The thread has been moved to the Player Support section, to bring it the best possible visibility.

In order to isolate the Issue, I invite you to let us know the following :

πŸ‘‰ Are subtitles enabled in the game options ?

πŸ‘‰...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Klondike_Wolf Hi !

I've taken note of your CPU usage report, and I'm sorry to hear that your experience in For Honor is impacted !

For the purpose of our investigation, I invite you to let us know the following :

πŸ‘‰ Does the problem persist after checking the steps of our ...

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29 Nov

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@CrowTapi Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that connectivity Issues are impacting your experience in For Honor !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following information :

πŸ‘‰...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Riff-Ronin Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that crashes in the outfit menu of For Honor are impacting your experience !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following information :

πŸ‘‰ Platform where the crashes are happening

πŸ‘‰...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Armeil18 Hi, and welcome to the forum !

I've taken note of your report about error 7-00000004 in For Honor, and I'm sorry to hear that it impacts your experience !

Your other post with the same message has been deleted, in order to bring the best possible visibility to this post.

The screenshot of the tracert has been deleted as well, in order to protect your privacy.

After investigation, it appears that the Issue is most likely due to the mobile router used.

Mobile networks can be subject to restrictions, which can in turn lead into Issues in multiplayer games, or when attempting to reach certain servers.

For more information on the matter, I invite you to check our ...

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26 Nov

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@delonanthony Hi, and welcome to the forum !

I've taken note of your report about an Issue when trying to install the Dawn of RagnarΓΆk edition of Assassin's Creed: Valhalla.

If you already own the base game, you should not encounter Issues to play the game.

For the purpose of our investigation, in addition to the error message displayed, can you let us know if there are there any additional error codes displayed ?

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@cridany7 Hi, and welcome to the forum !

I've taken note of your question about the transfer of your progression from the Xbox version of Assassin's Creed: Valhalla to the PC version.

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

The story progress itself is shared across platforms, with cloud saves.

As for the other...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@marako0524 No problem at all !

I've forwarded your question to the Team, along with the examples you provided, and we'll get back to you as soon as new information is available.

Feel free to let us know if you have questions, or if you need help with anything else !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@dominantboy You're welcome !

If you have other Issues that you'd like to report, or if you need help with anything else, don't hesitate to reach out once again !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@marako0524 I've taken note of your question about legacy outfits and the hood toggle.

Did you have a specific legacy outfit in mind as an example ?

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Ravi-Ravioli No problem at all, I'm glad to hear that you could complete the quest !

Feel free to let us know if there's anything else you'd like to report, or if you have any questions !


25 Nov

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Ravi-Ravioli Hi, and welcome to the forum !

I've take note of your report as well as the screenshots you provided, and I'm sorry to hear that an Issue with the "Warmth of Winter" world event is impacting your experience in Assassin's Creed: Valhalla !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with a video (Youtube / Dailymotion link for example) showing the Issue, as well as the version of the game displayed in the main menu (bottom-right corner of the screen).

Don't hesitate to ket us know if you'd like to share additional details, or if you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Tyrant_Khan Understood, thank you for the details !

In addition to checking different resolution settings, can you let us know if the overlap still happens in display modes other than Borderless Windowed ?

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@miw-rohwan Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that the Death Jarl breastplate is missing !

The quest "A gift from the Otherworld" remains in your quest log as you can keep visiting Niflheim.

Regarding the last Death Jarl item, for the purpose of our investigation, I invite you to provide us with the following elements :

πŸ‘‰ Screenshot showing that He...

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24 Nov

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@MADC4P13 Hi, and welcome to the forum !

I've taken note of the result of the search for the last NPC, and I'm glad to hear that you can now complete this World Event !

Don't hesitate to reach out to us once again if you have questions, or for any other Issue !