Ubi-MrM

Ubi-MrM



23 Dec

Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

I've taken note of your reports, including the workaround provided (@V4MPiR1 many thanks for sharing it here by the way !), and I'm sorry to hear that the problem impacts your experience !

The Issue has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Neiun Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that FPS Issues are impacting your experience in The Division 2 !

In addition to the steps you've already performed on your end, I invite you to provide us with the following information :

👉 Does the problem persist when you check the V-Sync option in the game graphical settings ?

👉 Is this is happening in both DX11 and DX12 modes ?

...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@PoppieXL Hi, and welcome to the forum !

I've taken note of your report regarding a crash happening on the map screen, and I'm sorry to hear that it impacts your experience !

The problem has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@WrecK3rr Understood !

I've taken note of your report, as well as the details you already provided.

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following if this problem happens again :

👉 Video of the progression Issue (Youtube / Dailymotion link)

If you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

I've taken note of your reports, as well as the screenshots provided, and I'm sorry to hear that this UI problem is impacting your experience !

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know the following :

👉 Does the problem persist after checking the steps of our connectivity troubleshooting guide ?

This will help check if a sync Issue was causing the league screen problem.

If you'd like to sha...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@parmar049 @niknabster @Foresaker Hi, and welcome to the forum !

I've taken note of your reports, and I'm sorry to he...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@PE_Xaag @BioXTC Hi, and welcome to the forum !

@PE_Xaag I've taken note of your report, and I'm sorry to hear that this...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@zebb43 Hi, and welcome to the forum !

I've taken note of your report about a crash when hovering over a specific area of the map, and I wanted to thank you for all the details provided !

Your message has been moved into a dedicated thread, to bring it the best possible visibility.

The problem has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Dagger377 Hi, and welcome to the forum !

I've taken note of your question about the Castle settlement being greyed out.

As mentioned by @V1rtualzZ, this set...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@GnarlyAtol1793 Understood, I'm glad to hear that you can enjoy The Division 2 again !

Don't hesitate to reach out to us if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Nachtus007 Hi, and welcome to the forum !

I've taken note of your message, and I wanted to thank you for the details provided about this Issue !

If you'd like to share additional information, or if you have questions, don't hesitate to reach out to us !


21 Dec

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@ragnosjk @lopsaje Hi !

I've read your reports, and I'm sorry to hear that launch Issues and AI Issues are impacting your experience !

In order to isolate the p...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Sacrefice342 @MGuenny @BN-Manaroth Hi, and welcome to the forum !

I've taken note of your reports, and I'm sorry to he...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Maddin007-1 @Masterr23 Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@AuddieD Hi !

I've taken note of your question regarding airmail and trade routes.

It's been forwarded to the relevant Team, and we'll reach out to you once additional information is available.

Don't hesitate to let us know if you have other questions, or for any other Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@JanCRn Hi !

I've taken note of your report, and I wanted to thank you for the update provided !

If the carryover worked in a 3rd save file, this could mean that the first saves could have been corrupted.

Does the Issue happen again if you play normally, without the quick fail of the 2nd save ?