Ubi-Perseids

Ubi-Perseids



05 Jul

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    Ubi-Perseids on Support Forums - Thread - Direct

@ddariq Hey there! Sorry that you ran into this issue when getting Trackmania United Forever installed. A suggestion for this would be to uninstall one of the games, and when you reinstall it, see if you're able to select a different installation folder, or change the name. This might help prevent this issue from happening again in the future.

Let me know if you have any other ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@thorset Hey! Welcome to Discussions!

So sorry that you are having trouble getting Trackmania downloaded on Ubisoft Connect! It looks like you purchased the game via Epic, do you have any trouble getting the game downloaded through the Epic Game client?

Some troubleshooting steps you can try:

  1. Go through our guide here and make sure that everything is connected and working correctly.
  2. Clear the cache in Ubisoft Connect and Epic. ...
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    Ubi-Perseids on Support Forums - Thread - Direct

@tpguy825 Hey there! Welcome to Discussions!

Sorry that you are running into this issue when playing the game. Something you can try looking at in-game is going to Options/Cogwheel -> Input -> Edit Device. From there, you might be able to mess around with various settings to see if anything fixes it. If you aren't able to access those options because of this issue, you may have to disconnect any extra peripherals like the steering wheel, etc to see what could be causing this to happen.

Please let me know how it goes or if you continue to have trouble with this!

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    Ubi-Perseids on Support Forums - Thread - Direct

@sowiemaggus Hello! Welcome to Discussions!

Thanks so much for taking the time to get this together and report this issue! We are aware that the ghost cars can be incorrect when compared to the recorded times and have reported this issue to the team. I have gone ahead and passed the information you provided here over to them, along with the images/video too.

Once I hear back or have any updates, we will be sure to update you! Thanks again!

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    Ubi-Perseids on Support Forums - Thread - Direct

@lost_sole Hey there! Welcome to Discussions!

Sorry that you are getting this error when trying to create a new maniapub! Just to make sure I'm on the same page, is this happening on the website here: (https://players.trackmania.com/club)?

If so, please try going through these troubleshooting steps and let me know if they help!

If you continue to receive this error, could you please let me know which browser you're using and the bro...

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    Ubi-Perseids on Support Forums - Thread - Direct

@phjung Hey! Welcome to Discussions!

I'm sorry that you have also run into this same issue while playing. If you haven't yet, I'd suggest that you go through our troubleshooting guide here, and be sure to verify your game files.

If the issue persists after trying those steps, would you be able to get us screenshots of...

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    Ubi-Perseids on Support Forums - Thread - Direct

@txanders Hi! Welcome to Discussions!

Sorry that you purchased the club access but have not been able to use it in the game yet! Are you only able to access Starter features in the game?

Please try to verify your game files and see if that helps correct this issue. If not, can you get screenshots showing that you do not have Club access in-game?

Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@fightpass Hey! Welcome to Discussions!

I've gone ahead and merged your post into this thread since you are having the same issue. If you could, please also share pictures of your game showing you've completed the tracks but did not receive the trophy. Once we get those images, we can add them to the ongoing investigation into this issue.

...

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28 Jun

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    Ubi-Perseids on Support Forums - Thread - Direct

@sakaliet Hello! Sorry to hear that your game is crashing and that you are also getting an error about syncing the save file.

To start with, please go through our troubleshooting guide here to help with the crashing. If the game continues to crash, I'd suggest you go ahead and uninstall/reinstall the game. Something to note, if the game is inst...

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    Ubi-Perseids on Support Forums - Thread - Direct

@rcdeschene Hey there! Sorry that you are having trouble completing this mission. You mentioned it was for story reasons, can you clarify that further for me? Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@voidblacque_ Thank you for the update and for providing these videos! I was looking into this for a while and had a random idea. I'm not sure if it will help or not, but can you try to redownload the content for free from the Xbox store? I feel like that may have been a fix for a similar issue other players had, but it might have been on PlayStation. It's worth a shot though! Let me know if it helps at all.

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    Ubi-Perseids on Support Forums - Thread - Direct

@martix162 Hey there! Welcome to Discussions!

I'm sorry that your achievements aren't unlocking on the PC. The achievements should unlock retroactively, so please try the following:

  • If the achievement is related to something that can be repeated in the game, perform the required action one more time.
  • If the achievement is related to something that can't be repeated, please complete a quest (main, side, or daily).

You can also try doing a Reda contract if nothing else is working. In some cases, inviting Petra/Randvi/Ta...

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    Ubi-Perseids on Support Forums - Thread - Direct

@pascal184 Hey there! Welcome to Discussions!

Sorry that you are also having this same issue! If you haven't yet, please make sure to go through all of the steps in our troubleshooting guide here. Also, please verify your game files.

Please also make sure the game isn't installed on a Microsoft Storag...

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    Ubi-Perseids on Support Forums - Thread - Direct

@spirantcrayon22 Thanks for the update! Just to clarify, the tablet is no longer showing up in your inventory at all? Also, are you still having an issue where you received the extra four Order medallions?

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    Ubi-Perseids on Support Forums - Thread - Direct

@pharos21 Thanks for the update, and sorry to hear that did not resolve the issue for you! If you haven't yet, please be sure to go through all of the steps in our guide here. It sounds like you've already tried some of them, but want to be sure we're giving everything a shot and seeing if it helps.

If the issue continues, would it be possible to get us a short...

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    Ubi-Perseids on Support Forums - Thread - Direct

@randelia Hey there! Thanks so much for sharing this update. Hopefully, if any other players have this issue in the future, your post will help them to figure it out. 🙂


23 Jun

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hello everyone! I'm sorry that you all are having trouble with the game crashing. As you may know, we are aware of this and have been reporting these issues to the team. They are investigating, but we don't have any updates to share at this time. When we do have any updates, they'll be posted to the ongoing thread we had about this issue, as well as the  ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@mlg_totenstille Thanks for the update. It is an interesting theory you suggest that people may have found a way to DDoS other players through Ubisoft Connect somehow. I'm not really sure how that would happen, but it isn't necessarily outside the realm of possibilities either. Sadly, we don't have a way to remove you from other people's friend lists. I apologize for that. Something else I would like you to try though are ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@RCDeschene Hello! Just wanted to update you and let you know that I've heard back from the team about this issue. This tattoo actually appears on the back of the head, so if you try using a shaven head where you can easily see the back of the head/neck, you should see the tattoo then. If the tattoo is still not appearing after trying a shaven head, please get images so I can pass these along to the team. Thanks!


21 Jun

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@don-dron Hey there! Sorry that you are having trouble getting the rewards for the Friend Referral program. Thanks for providing those images for us to check out. Could you grab an image of the Friend Referral website but scroll down in "My Friends" so I can see what status the friend you invited has?

Also, can you double-check and confirm for me the account you invited your friend through? Once I know, I can look into this a bit more on my end. Thank you!