Ubi-Perseids

Ubi-Perseids



21 Jun

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey, @pringle72-0! Welcome to Discussions! Glad to hear that the post above helped you figure out how to get this achievement to pop. Thanks for sharing this information! Hopefully, it helps anyone else if they have issues with this in the future. 🙂

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    Ubi-Perseids on Support Forums - Thread - Direct

@nierra Hi! Welcome to Discussions!

Sorry that you are getting this error when trying to purchase Premium credits within the in-game store. For this issue, I would recommend you go through our troubleshooting guide here and be sure to ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@zaki2010 Hi there, and welcome to Discussions!

I'm sorry to hear that this happened and you had to restart the whole Coney Island mission over again. 😞 When you were disconnected, did you notice any error codes in particular? Did the game crash to the desktop? If the game crashed, we are aware of issues with this and are currently investigating. You can always try the ...

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15 Jun

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    Ubi-Perseids on Support Forums - Thread - Direct

@killbotdelta77 Hey there, welcome to Discussions! I'm so sorry that you have been dealing with these technical issues when trying to play the game. We are looking into the issue with the game crashing on PC, which you can read more about in this thread here. While the team continues to investigate this issue, in the meantime, there are some troubleshooting steps you can try and see if they help mitigate some of the crashing/freezing you're experiencing. To start with, I'd suggest going through our ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@alexpc_20 Hello! Please note that you are posting in our English-speaking forum at the moment. If you would like help, please use a translator to post your question in English. We can then assist you further. 🙂
 
Alternatively, you can create a support case on our website to receive help in your preferred language. You can create a case ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@obanamama Hello! Welcome to Discussions!

Currently, you are posting in our English-speaking forum for the game. If you would like help from Ubisoft Support, please use a translator to post your question in English. Part of our rules which you can read here is to post in English so we can effectively moderate the forums. Once you post in English, we can then assist you further.
 
You can also create a support case on our website to receive help in your preferred language. You can create a case ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@poodros Hello! Welcome to Discussions!

Thank you for sharing this video with us. Is this the first time you noticed this, or has it happened before? Are you able to reproduce this issue at all?

Please go through our troubleshooting guide here, and be sure to verify your game files as well! Let me know if these steps ...

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14 Jun

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey there, @tomwalks28! Welcome to Discussions!

Sorry that you have run into this issue, but thank you for providing an image of this. I can see what you mean about the hive appearing to float next to you. Would you mind also recording a short video clip of this happening? You can upload the video to YouTube or Twitter and share the link here. This will help us take a better look and we can pass the video along to the dev team so they can also investigate. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@metal_greg Thanks for the update, and for providing those videos! We have heard back from the team and they would like to get more information so that they can investigate this issue better.

  • Can you clarify whether, when describing your issue, you mean to say that your damage remains the same after lifting the countermeasures, or are you saying that your damage is lowered in countdown compared to the open world?
  • When saying that the skills are nerfed, do you mean compared to the open world or the PTS version of Countdown?
  • Do you always encount...
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    Ubi-Perseids on Support Forums - Thread - Direct

Hey everyone! To clarify, the team is not sending out caches based on Expertise Levels lost but rather for a loss of item upgrades. If you haven't received your cache for item upgrades lost, please let me know so I can get this reported. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @samilguler!
 
At the moment, you are posting in our English-speaking forum for the game. If you would like any help from Ubisoft Support, please use a translator to post your question in English. We can then advise you further on these forums.
 
You can also create a support case with us on our website to receive help in your preferred language. You can create a case here.

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    Ubi-Perseids on Support Forums - Thread - Direct

@ddppow Hello! Thanks for reaching out and letting us know that you did not receive your compensation cache. We are currently looking into this issue. I've gone ahead and shared your information with the team. 🙂 Once we have any updates, they will be posted in the ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@justinstyles Hey! This literally just happened to me the other day after I updated Far Cry 6 and the game launched. I suddenly heard music and was so confused about where it was coming from until I figured out what had happened. Apparently, If you close the update window that pops up, the game won't automatically start once the update is complete. I haven't tested this out myself because I normally just let the game update and walk away from the PC for a while, but if you find that this works for you, please let me know. I'd be curious to see. 🙂...

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    Ubi-Perseids on Support Forums - Thread - Direct

@lethalford Hey! Sorry that you did not receive your compensation cache. We are currently investigating similar reports about this. I have gone ahead and shared your information with the team to help with the investigation. Once we have any updates regarding this, they will be shared on the game's Twitter and the ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@dnfqhrm Hello! I'm sorry to hear that you purchased the game but aren't seeing it in your library. Apologies for the delay in my response as well. Please go ahead and create a support ticket at the link here. We can help get this sorted out so you can get to playing your game! 🙂

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    Ubi-Perseids on Support Forums - Thread - Direct

@traumahawk Hello! I'm so sorry that you've been having these issues with the game crashing 8-12 times a day. I can understand how frustrating this would be after the extensive troubleshooting steps you've already tried. I won't ask you to go through any more troubleshooting, as you have made it clear you've been through it all. I just wish something had worked, and I apologize that the issue persists for you.

I can let you know that we are aware of crashing issues in the game and have reported this to the team. Sadly, we are still waiting to hear back about an update, and the investigation into this issue is ongoing. Once we do have any updates, they will be posted in the ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@hyper-sniper Hey! Sorry that you're having trouble with getting points for burning hostiles and killing outcast elites. Would you be able to get a short video clip showing this issue so I can take a closer look? You can upload it on the sharing website of your choice (for example, YouTube or Twitter) and send us the link here. This will help us understand the issue better, and we'll be able to share the video with the dev team if we need further clarification about this issue. Thanks in advance!

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    Ubi-Perseids on Support Forums - Thread - Direct

@biggied0g Thanks for clarifying that for us! I've gone ahead and shared this video and your report about this issue with the team. Once I hear back or have any updates to share, I'll update this thread. You can also check patch notes via the News & Announcements forum...

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    Ubi-Perseids on Support Forums - Thread - Direct

@darkimperialxi Thanks for the update! I hope that everything gets sorted out. We will continue to work with you through the ticket that you created. Let me know if you have any other questions. 🙂

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    Ubi-Perseids on Support Forums - Thread - Direct

@orangebird4ever Hey there! Thanks for reaching out about this and for providing that video. Would you be able to get another video demonstrating this issue again but after you dismantle the exotic, go into your resources tab and check that you are not getting any exotic components? Once you have the video, you can upload that to YouTube and share the link here.

Thanks in advance!