Ubi-Perseids

Ubi-Perseids



02 Jun

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@j0llyr0ger75 Thanks for getting this image! If you check your quest logs, do you see that the game shows you completed the objective to build Valka's hut, or does it show that this still needs to be completed?

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @moriatii! I'm sorry to hear that you are having issues with the river raids. Could you please let us know which location this is happening with? Also, if you could record a video showing this issue, and take a screenshot on the map that shows the river raid is not completed, that would be helpful. For the video, you can upload it on the sharing website of your choice and send us the link here.

Could you also clarify a bit more what you mean when you say the travel destination isn't working?

Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

@fcgcell1984 Hey there! For the “Over the Hills…” achievement, can you check that you collected all the Wealth and Artifacts, and completed all the Mysteries? You might want to google the achievement because I believe you can find various guides that will walk you through how to unlock this. For example, apparently, you need to collect the Books of Knowledge as well which are hidden behind puzzles. For the “Ashes of Svartalfheim” achievement, please grab us an image from your game that shows you completed the three main territories. It would help if you could also get an image ...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey there, @samnpatel! Sorry to hear that your game is constantly crashing after the recent update. If you haven't yet, I would suggest going through our PC troubleshooting guide. These steps should help fix the common causes of crashing issues in our games. Of course, if you continue to have trouble with the game crashing, please do update this thread and let me know!


01 Jun

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @visualsun! Thanks so much for sharing what helped to resolve this issue for you. Are you still no longer experiencing any crashes or freezes while playing?

I've gone ahead and also share this information with the team as it could help with their investigation into these crashes. 🙂

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    Ubi-Perseids on Support Forums - Thread - Direct

@arc_of_dark Hello, and welcome to Discussions!

We are aware of this bug and have reported it to the team, but we have not had any updates yet. I apologize for the frustration this issue has caused. Once we do have any updates, we'll be sure to share the information in News & Announcements. Thanks for your patience in the meantime.

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @chacachaca88! Sorry that you are having trouble with this particular key dropping in your game. Since you're unable to add your screenshots to this thread, you can always create a support ticket and you should be able to attach/upload files to your case. Our team will be able to assist you from there, but you can also let us know the case number and we can take a look. Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hi @baodor15, welcome to Discussions! I'm glad you were able to get this fixed! Also, thank you for sharing what worked for you so that other people can try it and see if it helps them as well. Do you recall what particular file was being quarantined?

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello, @Aced_100 @speedy7901 Sorry that you are also experiencing this bug. We have reported this issue to the team, but sadly we don't have any updates to share at this time....

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @bigsteakone! Sorry that you are having trouble finishing this special research level. Could you record a video showing this fight so we can take a look at what might be causing this to not complete/update? You can upload that video to YouTube (or whatever sharing website you prefer) and share the link here. Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello, @sol3uk! Sorry that you are running into these issues while playing the game and that they are causing so much frustration. Would it be possible to get a video clip showing the animation is slow and also that you're stuck to the wall when you're in cover? It would help to also get a video showing the invisible walls too. You can upload the video on any sharing website of your choice (like YouTube or Google Drive) and send us the link here. We can take a closer look into this and get these issues reported to the team. Thanks in advance for your help!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hi there, @uncappingbadger! I'm sorry to see that you're still getting this error even after trying those troubleshooting steps. You've already done some of the steps in our guide here but I'd like you to go through and try any that you may not have done yet. If the issue persists after trying all of the steps, please update and let me know. Thanks in advance!

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    Ubi-Perseids on Support Forums - Thread - Direct

@xextremem4yhemx Sorry to hear that you are also having this issue. The team is reporting that this should have been resolved in the most recent update. Since you're still experiencing this, could you please get us a short video clip or screenshots showing that you opened all 5 caches but are only seeing 4/5 listed for the project? Thanks in advance!

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    Ubi-Perseids on Support Forums - Thread - Direct

@nevvyn Thanks for getting this video for us! I've gone ahead and passed this information along to the team. As soon as I hear back or have any updates, I'll be sure to update this thread and let you know. 🙂

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    Ubi-Perseids on Support Forums - Thread - Direct

@rubenalamina You're welcome! Looks like the team updated and said they are waiting for Cassie to appear, so they can try and reproduce this issue. When I see any further updates about this, I'll let you know. Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hello @corrupt_zc! Sorry to hear that your ISAC audio is disappearing in your game. If you haven't yet, can you please go through these troubleshooting steps? If the issue persists after trying those steps, could you grab a video clip of your gameplay showing when ISAC isn't speaking? You can upload that video to a website like YouTube or Twitter and share the link here...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey all, thanks for trying those steps and for updating us! It looks like we have a pinned topic about this issue now so I would encourage you to go post there if you're still experiencing these crashes on the PC. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey there, @free_spirit62! Welcome to Discussions!

Sorry to hear that you are having trouble editing the profile for your clan! You can find more information about clans and how to edit the details in our FAQ here.

Let me know if you still have trouble with this! 🙂

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    Ubi-Perseids on Support Forums - Thread - Direct

@xp_farm_bot-exe Hello! Welcome to Discussions!

Please check out this post on Twitter:

"> made by the team regarding Proficiency and Expertise levels. They do confirm that the expected Expertise level cap for Season 9 is level 20.

Let me know if you have any other questions!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey @red_nose4, I'm sorry to hear that you were experiencing these crashes so often. I can understand why this would be frustrating and would cause you to uninstall the game. If you decide to reinstall the game in the future and would like to try troubleshooting steps, I'd suggest going through our guide here. These steps usually help resolve the common causes of crashin...

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