Ubi-Perseids

Ubi-Perseids



07 Jun

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@felipfelipoxx Hey there! I'm sorry that your game has been crashing! Let's get this figured out so you can get back to enjoying your game. 🙂

To start, please go through all of the steps in our FAQ here. These steps help to resolve many of the common issues that cause a game to crash.

If the game continues to crash after trying...

Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@assassinguy86 Hello! Thank you for letting us know about this issue and apologies for the annoyance it's been causing. Would it be possible to please get us a video from your gameplay showing that you sell the runes and they appear again in your inventory? Please upload that video to YouTube or a similar website and share the link with us here. Getting a video helps us to report these issues to the dev team. Thank you!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@prashanthdoshi Hello! Sadly, I don't have an answer for when DLSS will be added to the game, however, I have shared your sentiment about this with the Dev team! 🙂

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@redeyejedi3 Hello! To share the clip with us, you'll need to upload the video to a website like YouTube or Twitter. After that, you can share the link with us here.

That said, this is an issue the team is aware of and hopes to have fixed soon. Please keep an eye on the ...

Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hey everyone! Apologies for our delay in getting back to you regarding this issue. Could you please clarify which armor sets/items are missing in your games? Also, would you be able to grab a video showing this issue? Once you have a video, you can upload it to a website like YouTube and share the link here. We can take a closer look into this and also pass the information along to the dev team.

Thanks in advance!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hey there @Der_Natlaan and @Ryusennin! Thanks for letting us know that you were also seeing this issue. Since we are looking into reports about this currently, I've gone ahea...

Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hello @khempo! Welcome to Discussions!

As @KmarkoPL has already noted, we are unable to delete or remove games from your Ubisoft account. In this case, I'm not sure that we would be able to transfer the game either, due to the circumstances of your request. However, you can look into seeing if you are able to gift the game to your brother's own Ub...

Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hey there @rcdeschene!

Thank you for reaching out and letting us know about this! I've gone ahead and submitted this to the team to see if we can get Tyra added to the codex. 🙂 Once I hear back from them, I will update and let you know.

In the meantime, let me know if you need anything or have any other questions. Thank you!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hello @rcdeschene!

Thanks for getting this reported. I've gone ahead and shared this information with the team so they can look into this more closely. Once I hear back or have any updates, I'll post them here.

Appreciate the heads up again, and let me know if you have any other questions. Thank you! 🙂

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hey there, @kiyome13! Welcome to Discussions!

Very sorry to hear that your game will not load any of the saved games in Asgard. Are you getting an error code or message when you try to load the saves? If so, could you please grab an image so I can take a closer look?

If you wouldn't mind, I'd suggest you also try these troubleshooting steps and see if they help....

Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hello, @jacknunnington! Welcome to Discussions!

How frustrating! I'm sorry that your DLC isn't showing up in the game. Hopefully, we can get this situated so that you can enjoy the DLC that you paid for!

As a first step, I'd suggest going through our FAQ here. If this doesn't help, we will need screenshots showing:

  • How t...
Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hey @Torvaldesq @guest-qy3nNqq1! Thanks for bringing this to our attention, and I'm sorry that you've run into this issue while playing.

If you wouldn't mind pl...

Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hello, @Poulimenos @JCar4327!

Just to be sure, is this in regards to the Anderitum Raven Challenge? If so, we have reported this issue to the team and they hope to hav...

Read more

02 Jun

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hey there, @fallongreyfox! Welcome to Discussions!

Thanks for getting this reported to us! Could you confirm that you've completed all of the steps in this FAQ?

If you have and the game is still crashing, would you mind recording a video showing this issue? You can upload it on the sharing website of your choice and share the link with us here. This will help us have a better understanding of what's going on, and then we can share the video with the dev team as well so they can look into this more.

Thanks in advance for your help...

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hello @sgt-pepper-1966! Welcome to Discussions!

Sorry that you have run into this issue with your loadouts! If you haven't yet, would you mind going through these troubleshooting steps? These steps could help fix any issues with the game that might be causing this to happen. If the steps don't help and you still have trouble with this, would you mind getting an image of this so we can have a closer look?

Thank you!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@basel19751224 @TheNorfolkian Hello! Thanks for the update that this decoration spot is still missing. It looks like this should be fixed in an upcoming patch, but we ...

Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hey @newlore04! Welcome to Discussions!

The team could not reproduce this issue as of TU 1.4.2, so if you are seeing this in your game, we will definitely want to gather more information to get this reported. Can you please provide a video clip showing that Eivor loads into the trial invisible? Can you make sure to also show the game version in that video as well, so that the team can see which version this is occurring on? You can upload it on the sharing website of your choice (like YouTube, for example) and send us the link here.

Thanks in advance for the help!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hello @azhrei21! Sorry to hear that you had a hiccup when trying to complete this trial. However, I'm glad to hear that you tried it again and it worked the second time. If you do happen to catch the boars running around erratically or seemingly acting strange/not the way intended, feel free to record a quick video clip and share it with us so we can take a closer look into it.

Thank you!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

Hi there, @grumpier-tank! Sorry that you are seeing repeats for the scenarios and the modifiers. Can you confirm for me which platform you are playing on? Also, could you please let us know which two scenarios you are seeing? If you could get an image showing what Reda offers/which modifier is present, that would be helpful too.

Thank you!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@j0llyr0ger75 Thanks for getting this image! If you check your quest logs, do you see that the game shows you completed the objective to build Valka's hut, or does it show that this still needs to be completed?