Ubi-Perseids

@xxshadowcommand Sorry to hear that those steps did not help. Would you be able to answer the questions that @Ubi-Milky asked above?

• Do you encounter these issues only when playing Countdown in parties or when queueing up solo as well? 
• Do you ...

@an0nymio Hey there, thanks for reaching out. I sincerely apologize for the crashing that you were experiencing. We are aware of the issue and have reported it to the team, and they are currently investigating the matter. If you'd like, you can keep an eye on the News & Ann...

@roadapathy Hey there! Unfortunately, we can't speak as to if/when the gift cards would be available in your country. Hopefully, the option will be expanded to other countries soon but we have no further information in that regard. You can always keep an eye on our store page for any news/updates. Thanks!

@zebedee_73 Hey! Once we have any updates regarding this issue, we'll be sure to share them and let everyone know. For now, we're suggesting people try the basic troubleshooting just in case it helps while the investigation is ongoing. It might not, but it also could help improve things just a bit. We'd rather offer some kind of help vs nothing at all.

@everton836 Hi there! Welcome to Discussions! Currently, you are posting in our English-speaking forum for the game. If you would like help from us, please use a translator ...

Hey everyone!

Just an update that we are continuing to look into this issue, and apologize for the inconvenience and frustration this has caused. Once we have any updates about the crashing issues, we'll be sure to share them here or over on the other thread here. You can always keep an eye on the ...

@dutchlmb4ever Hey there! Thanks for letting us know about this.

Regarding the slow mission objectives, I'm not entirely sure whether or not this would be working as intended. Did you happen to have a video that shows how the gameplay was previously? If so, it'd be great if you could also get a video of the current gameplay so that we can compare and pass them along to the dev team. If you do have a video, please upload it to a website like YouTube as public or unlisted, and share the link with us here so we can take a closer look.

For the Chemlauncher, this...

@mac_idler Hello! Welcome to Discussions!

You are correct! If you purchase the Season Pass later in the Season, you unlock the premium rewards retroactively to match your current Season Level.

Let me know if you have any other questions.

@f3ar4alma Thanks for the update! I'm unable to review the video you shared, as it looks like it may have been set to private. Can you make the video public and share it again so that we can take a look? Thanks in advance.

@emeeme Hey there! Welcome to Discussions!

I'm so sorry to hear that you purchased the One Time Offer Pack and have not received it in your game! I checked into this, and the transaction still hasn't been fully processed on our end. In this case, we ask that you wait up to 48 hours to allow time for the transaction to process entirely. If you still haven't received the content after that time, it means that your purchase has turned into an authorization hold. That means you will receive your money back in 7-10 business days, depending on your bank.

If after that time you decide to make the purchase again, I'd suggest that you make the purchase on our website instead as it may help make sure the payment goes through properly. ...

@npc_merouanegx Hey there! Welcome to Discussions!

I'm sorry that you are also experiencing crashing issues on your PC. We're aware of these issues and have reported them to the team to be investigated. Please keep an eye out on this thread for any updates. Updates will also be on the ...

Hey everyone! Sorry to see that y'all are having this issue with the materials being marked as red. So that we can get this reported to the team, would you all be willing to provide images and/or video clips of this happening? If you record a video, please upload that to a website like YouTube as public or unlisted, and share the link with us here.

Once we have images and videos, we can pass these along to the team to help them investigate this issue further. Thanks!

@bagieta997 Hey! Thanks for reaching out and letting us know about this issue. I have gone ahead and reported it to the dev team so that they can take a closer look into this. Once we hear back or have any updates, we'll let you know!

...

@cow_poke Hey there! Thanks for providing that video of the male character, and we're happy to hear that you have noticed an improvement with the female animations. Please let us know if you have any other questions. Don't hesitate to reach out if you need assistance in the future! We're happy to help.

@tyranmedic Hey there! Thanks for that information.

I understand you've already tried troubleshooting the issue, but can you confirm that you've gone through all of these troubleshooting steps?

Also, since this is an error code specific to PlayStation, it may help to go through the troubleshooting ...

@zzouzzou Thanks for the update and for providing that information. If you haven't yet, can you try to verify your game files and see if that helps with this issue at all?

Also, it's possible the issue with the Xbox controller could be related to ...

@enderbenjy_ Hey there! Welcome to Discussions!

I'm sorry that you are getting this server error when trying to play online. Can you confirm that you have gone through the troubleshooting steps in our guide ...

@murloco2022 Hey there! Welcome to Discussions!

Sorry that you are unable to play single player content in the game! This is definitely a strange issue to have, but hopefully we can get this figured out.

Please go through our troubleshooting guide here and also verify your game files as well. Here: (...

@ddariq This is a great idea and you should share this over on the General Discussions. Our Community Managers and development teams keep a close eye on the feedback/suggestions posted by the community there, so I'd encourage you to post the idea over there. Thanks! ...

@ddariq Hey! Thanks for the update. Would it be possible to provide a video of this issue? The previous images are no longer working/loading for me (not sure if it's just on my end?) A video will be easy to pass along to the team so they can take a closer look into this. Once you have the video, please upload it to YouTube as Public or Unlisted (or Google Drive/Twitter) and share the link with us here.

Thank you!