Ubi-Redbeard

Ubi-Redbeard



09 Apr

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for letting us know, Jakeclement4211.

Are you able to provide a video of this also?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for the reports of this, folks!

@Eleanor-Ripley and @TheIrishSoldat, can you confirm if you were able to resolve this?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by axebgto
Why did I buy this piece of junk??? Because I love Division 1 and 2. But this DLC is utter trash! It keeps crashing, freezing, bugged as hell too. For example GPS in every other Division is working flawless - here you can`t select bounty because it is near mission?! You can`t pick up SDH or whatever, bugged too. I keep firing at enemy with LMG after hmm lets say 10 seconds they die and I see the damage later on. And so on, and so on. If RTX 2080TI OC and i9 Intel is not enough for this trash I dunno what is!
@axebgto - Thanks for your feedback!

If you need help with any specific issues, please reach out to our live chat support ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@Neil.Kujin, thanks for reporting this.

Are you able to provide some images or a video of this for investigation?

I can forward your report on to the team in the meantime.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the continued updates on this, folks.

If anyone is able to provide their DxDiag and MsInfo files for investigation, please do so via live chat here.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Escanor-SHD,

Thanks for the translation!

Have you managed to complete this research yet?

What skills are you using to kill the enemies?

18 Mar

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for the continued feedback on this.

Regretfully, we have no further information to share at this time.

Apologies.

17 Mar

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for reporting this.

If you're experiencing 100% CPU usage in-game, I would recommend creating a case on the website here so we can look into this for you.

Please provide us with your system files for investigation.

In the meantime, is anyone able to confirm what troubleshooting they have tried already? ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this folks.

The issue is still under investigation and we hope to have a resolution as soon as possible.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Sorry to hear this issue is occurring.

Is anyone able to provide a video of them completing the stronghold and it not counting?

In the meantime, I will forward this on to the team for investigation.

16 Mar

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ blackjack4248, @blockblood720 - Sorry to hear that.

If you're still experiencing issues with disconnecting, please let us know the platform you're playing on.

Regretfully, we are unable to overturn temporary bans.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Glad to see this is resolved, H4roun.NB.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

If you're still experiencing this issue, please create a case on the website here.

I would also recommend performing the connection troubleshooting for PC or ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey anilolkawaii,

If you're still missing the content, please create a case on the website here so we can look into this for you.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Illchaseudown - Can you confirm if the content is still missing?

I can see the pass is owned on your account.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Can you all confirm the platform you're playing on?

13 Mar

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for the continued reports on this issue.

I can confirm that the issue is still under investigation by The Division 2 team.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

If you have experienced this issue in the last few weeks, please know that the report is being investigated by the game team.

I can only apologise for the inconvenience while this is looked into.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the continued updates on this issue, folks.

Understandably this is frustrating and we are looking into this.

We thank you for your continued patience!

12 Mar

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for reporting this to us.

I will pass this over to the team for investigation.

In the meantime, is anyone able to confirm if they have been able to resolve this?