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Ubi-Redbeard
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12 Mar
Bounty not counting towards manhunt completion in Foggy Bottom *bug*
Comment
12 Mar 12:00
Ubi-Redbeard
on Support Forums -
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Direct
Hey
Bobkin19
,
Were you able to resolve this?
Can you provide a video/images showing the issue if possible?
Didn't receive the Exotic Coyote's mask after reaching level 35 (season)
Comment
12 Mar 12:00
Ubi-Redbeard
on Support Forums -
Thread
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Direct
Hey,
We are looking into issues with the season rewards.
Thanks for your patience.
11 Mar
Game Update 5: Nadasky's Journal Bug in Story still not fixed
Comment
11 Mar 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
FetterBruder
we have no further information or updates at present.
We are still looking into this issue.
If you haven't already, please upload your
save data
to a ticket on the
support website
Disable Edge Scrolling
Comment
11 Mar 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Thanks for getting back to us,
RodLosAngeles
.
Raziel has forwarded this on to the team for investigation.
Regretfully, we have no further information at present.
World Tier advancing Bug
Comment
11 Mar 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey folks,
If you're experiencing this issue, please add the requested information to the sticky post
here
.
This is something that is actively under investigation.
Thanks for your patience!
14 Feb
Did not receive Twitch Drops / Streamer Charm
Comment
14 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
junimPOUCASbala
and
Veteran-.
- can you both provide me with your case numbers, please?
13 Feb
[Ubisoft Account]Banned for no reason
Comment
13 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey
PAe_Yim
,
Was the ban permanent or temporary?
Infinite loading screen in ranked..
Comment
13 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey
TTV_VIRTUE
,
Apologies for any delay in receiving a reply.
We are unable to compensate you for this inconvenience, regretfully.
Did not receive Twitch Drops / Streamer Charm
Comment
13 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Thanks for the update on this.
Can you both please create a case on the
support website
so we can look into this?
[Connectivity/Multiplayer]High ping only in Rainbow 6 Siege
Comment
13 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey
V0LAT1LE_
,
Are you still experiencing issues with ping?
[Ubisoft Store]Ubisoft blocked my transaction
Comment
13 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey
iiikieraniii
,
If you're experiencing this issue, please create a case on the
support website
so we can look into this for you.
Thanks.
11 Feb
[Connectivity/Multiplayer]Error Code 4-0xFFF0BDC0
Comment
11 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey
GY_Albert
,
Can you confirm if you're running any of your components overclocked?
If you are, can you please try and disable the overclocking software to see if this helps?
[Connectivity/Multiplayer]Error Code 4-0xFFF0BDC0
Comment
11 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Thanks for getting back to me.
Can you please create a case on the
support website
and
submit your DxDiag and MsInfo
files for further investigation?
Once you have created your case, please provide us with your case number so we can look into this for you.
Thanks.
Infinite loading screen in ranked..
Comment
11 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
El_Speedwagon
- sorry to hear that.
I've passed your report on to the team.
I've had to edit your initial post however as this goes against the forum rules.
10 Feb
[Bug/Glitch]Unfair abandon penalty
Comment
10 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Sorry to hear that
TJpek
.
Can you confirm if the issue has occurred since?
Rainbow six siege black screen start up
Comment
10 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey folks,
If you're experiencing this issue, can you confirm what troubleshooting steps you have tried, if any?
DDoS report
Comment
10 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey folks,
Thanks for reporting this.
I have edited both of your posts as naming and shaming is against the forum rules.
I will pass your report on to the team for investigation.
[Connectivity/Multiplayer]Error Code 4-0xFFF0BDC0
Comment
10 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey
GxyLxrd_
,
Sorry to hear that.
Just to confirm - is the issue still persisting?
Did not receive Twitch Drops / Streamer Charm
Comment
10 Feb 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey
Veteran-.
,
Sorry to hear that.
Just to confirm - what seems to be the issue?
Are you having trouble linking your account?
26 Jan
[Connectivity/Multiplayer]High ping only in Rainbow 6 Siege
Comment
26 Jan 12:00
Ubi-Redbeard
on Support Forums -
Thread
-
Direct
Hey
CR1MS0N_J0K3R
,
Are you still experiencing connection issues in-game?
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