Ubi-Spud

Hey PhaseDevil,

You can check out the system requirements for the game here. Hope this helps!

Hey Kjenium, welcome to the forums!

I'm sorry the game is crashing. Are you getting any specific error messages when the crash occurs?

I'm glad you were able to find a workaround! Hopefully this will help someone else if they are having a similar issue.

Hey Fletch_W, welcome to the forums!

Any updates regarding this will be communicated by the developers over on Twitter - keep an eye out for any future announcements!

Hey guys, really sorry you're having latency issues in the game! Could you all run through this FAQ - I know this *may* be a data center proximity issue, however it's best practice to ensure your connection is optimized on your end as well. If the issue persists, please let me know!

Hi ROYAL-_-KNIGHT! Welcome to the forums!

We recently identified and resolved this issue - if you're still seeing this error, please run through this guide and feel free to get back in touch if you need us!

Hey LeopardTurret, I'm sorry that this is happening! Your rig is more than capable, so something else must be causing this. Could you test the game after a clean boot to eliminate any potential software conflicts?

If the issue still occurs, could you try setting the refresh rate to 60 for testing purposes? I play on 144Hz myself so I know this is a jarring change, just want to see if it's potentially an issue.

Hey Perseus_195,

We can provide support in English on this forum. Did you try the steps outlined in the post before yours?

Hey there!

I'm afraid your system does not meet the requirements for the game, which is more than likely why it isn't running. Specifically, the game uses the Vulkan API and I don't think your card supports it

Hey there, welcome to the forums!

I'm sorry that you're getting this error when trying to play Hyper Scape. This has recently been resolved, but if you're still seeing the error, please run through this FAQ.

If the issue persists, please get back to us via a Support ticket ... Read more

Hey there, welcome to the forums!

The items on Tiers 3, 5, 8, 11, 15, 19, 25, 29, 33, 39, 45 and 49 are all Prime Gaming Exclusive rewards. You will need to redeem the Prime Gaming Loot reward by going to this website.

Redeem your Prime Gaming reward there, and you will be able to redeem those rewards when you reach that Battle Pass rank. Make sure to restart your game at least once after claiming the rewards to make sure that the game recognizes the status.

If the issue persists, please contact us ... Read more

Hey Vaniche_yt!

That doesn't sound right - are you still having this issue? If so, could you provide a screenshot showing the amount of crowns you have?

Hey SashaInANutshel!

'm sorry you're having this issue - could you post your specs in this thread so I can investigate? Thank you!

Hey Scullviking! Welcome to the forums.

I'm sorry that the game is not starting up. Provided you meet the system requirements, could you please verify your game files, perform a ... Read more

Hey ks_burna, welcome to the forums! Thanks you for the feedback - legit great idea and I'll be sure to let the devs know of the demand for it!

Hey there, thanks for getting in touch!

We are able to offer Support in English at the moment. Please translate your message, and I will be happy to help!

Hey Salt_Fist,

I appreciate the detailed post and reproduction steps. Would you also be able to post a video of you replicating this issue?

I totally agree that the game should be fun for everyone, regardless of control method - If there is an issue with the "feel" of AA, then I can report this up to the devs along with the repro steps and a video.

Hey MasterGamer8521!

I'm sorry that you didn't get any team mates! This could simply be a connectivity issue which should be resolved if you run through this guide. If the issue persists, please let us know.

Hi ItsAlax07, welcome to the forums!

I'm sorry that the game is crashing. Do you get any specific error messages when you try to run the game?

Hey Kjenium! I'm sorry you are experiencing this. Thankfully, we are investigating.

This issue, is it happening mid-match? Can you post us a screenshot of your in-game audio settings?

We may also need your system files as well, however the screenshot would be a good start.