Ubi-TheBerry

Originally Posted by QUILLHO
it's not the keyboards fault, its the game totally ignoring that you've got the input set to keyboard if it thinks there's a gamepad plugged in. i haven't played trackmania in weeks purely because im disabled and cant easily get behind my table to unplug the controller adapter i use without issues on every other game that i own.

Hey there QUILLHO,

Would it be possible to also provide an image of your Input settings to see if they mirror Mojitero's screenshot?

Likewise, if you can provide the model of keyboard you're using

Much appreciated!

Originally Posted by A4DTM
i'm not sure what a video will help with, as it doesn't show anything i haven't already described. this bug is only in summer2020 campaign as far as i can tell. playing online, or local maps doesn't have this issue. https://streamable.com/jw450y

and i'd also like to add that the "report bug" seems very pointless. i've submitted this bug through the ingame report feature, more times than i can count. and now you need a video of the problem ?? what's the point....

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Originally Posted by The_Dark_Spine
Hi, more than a problem this is a question, i'm a console player and i'm moving to pc but i dont know if my data from rainbow six siege in ps4 is coming with me to pc, if any of you know please respond this message

Hey there The_Dark_Spine,

When moving between platforms, no progress or content will be migrated to PC.

When you purchase Rainbow Six: Siege on PC, you will be starting fresh.

I hope this clears things up!

Originally Posted by Darrq333332221
Portuguese:

Desculpem meus erros de inglês, não falo inglês e estou usando google tradutor!

vou começar do zero, ontem a noite deixei baixando o tts no meu computador, levou a madrugada inteira pois minha internet não é la muita boa, mas okay, e de manhã, quando acordo, vou correndo pro computador para testar a operação shadow legacy que estava muito ansioso pra jogar, o problema é que, não achava uma partida sequer, então eu pensei que era por causa do horário, já que era 6 e meia da manhã, então eu continuei procurando por partidas por literalmente 14 HORAS, sempre alternando entre os modos de partida pra ver se algum funcionava, reiniciei o jogo 2 vezes e na segunda vez tive problemas de conexão com o jogo, estou procura...

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Originally Posted by LordSoul_Cinder
Hello Ubisoft,
It's been 3 months since I bought R6 Deluxe Edition for PC.I did'nt had the test server from the beginnig and whenever I went to unlock it,it asked for a password which I don't know about.Please help me in solving this problem.
Thank you.

Hey there LordSoul_Cinder,

Sorry to hear you're having issues.

Just to ensure, you are attempting to launch the TTS via Uplay PC rather than any other clients?

I've also checked to make sure the TTS should be available for you to access, which it is, if you'd like to try again via Uplay PC and let us know if the issue persists

Thank you! ... Read more

Hey guys,

This issue is still currently under investigation.

We don't have any further updates at this time, however will let you know as and when we hear more.

Sorry for any inconvenience!

Originally Posted by invicta57
Since the last maintenance i cant play at all within 2 mins of logging on i'am delta 03 . This happens on my ps4 and my pc when will this be addressed?

Hey there,

Did you receive any messages before being disconnected warning you of a server shutdown?

If so, this is normal, please try re-logging in

Other wise have you tried any troubleshooting for your ... Read more

Hey there guys,

Have you attempted any of the above suggested resolutions such as replaying on Story mode as this has worked for some

Thank you

Originally Posted by FelMoBa
months have passed....updates have rolled out...and Keener is STILL The Highlander...correction: IMMORTAL

Hey there,

We'll let you know more information as and when we receive it, for now, the issue is still under investigation.

Sorry for any inconvenience!

Originally Posted by Atomic-Athlete
Any chance you can also update this thread here since we suffer from the exact same issue - or provide a link to where you provided the resolution? We completed a flawless clan IR Raid today with no drops, no disconnects and all 8 players were in the clan. We got the flawless commendation, but not the clan distinction.

Hey there,

This is still under investigation with the team.

To aid in this, are you able to provide any evidence that your team completed the Raid?

Thank you!

Originally Posted by IamAlreadyThere
How do i connect my accounts? there is no FAQ for this. There is no option... I want my accounts be connected but how to do it?

Hey there!

Hyper Scape supports Cross Progression, so as long as you're using the same Ubisoft account when playing on PS4 or PC, you progress and items will be the same and synced between both platforms.

There's no need to link anything up.

I hope this clears things up for you!

Originally Posted by DefNotYellow
I just downloaded Hyper Scape and when I press play I get this message: [IMG]Help.jpg[/IMG] Can anyone help?

Hey there,

You can attach images by posting a link into the 'attach image' field.

However, it appears these drivers are in relation to the AMD Software Adrenalin which may be causing conflicts.

I'd advise trying a Clean Boot to see if you're able to launch the game, if you are ... Read more

Hey there guys,

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or Support Site and an agent will get back to you in your preferred language.

Thank you!

Originally Posted by KJB-46
Yesterday when looking for players In a community someone said that wins weren't tracking currently. After playing some games with friends none of out stats went up. I've been stuck at 82 games played and 24 wins and they haven't moved at all. I have no idea what's going on here but a fix would be nice.

Hey there,

Your stats do appear to have been updating, so this may be a visual issue.

Could you please give our ... Read more

Originally Posted by Twitch_kedavlar
yea, stats stop working for all

Hey Twitch_kedavlar,

I've merged your thread here as they're for the same issue, please try the steps in my above post and post a screenshot in-game if your stats remain unchanged so we can get this looked into.

Thanks guys!

Hey there guys!

This does appear to be a visual issue, matches do seem to still be tracking.

Could you both try Verifying your Files and restarting the game to see if your match totals update?

If not, please provide some screenshots showing your in-game stats.

Thank you!

Originally Posted by Ravv158
It still doesn't work after changing to the C drive I would like to play COD and all I haven't done yet is reinstalling the game

Hey there,

If you're still having issues, please open a case on our Support Site and send over your system files.

... Read more

Hey there guys,

I can see s3thar has already given this a go, however have the rest of you guys attempted to change your Data Centre manually yet to see if this helps prevent you being auto connected to NA servers?

s3thar, would you be able to provide an image of your Port Forwarding configuration?

Thank you!

Originally Posted by BTG.Mystical
so my friends suggested that we play this game and i said okay. i go to install it through the website since i cant on the uplay app because of steam and it wont let me start downloading the game at all. The only 2 options i get when i click "start download" is download uplay or launch uplay so i chose launch uplay and it opens up nad nothing happens i'v tried to download it by disconnecting my steam but nothing happens.

Hey there,

Ultimately, you will require Uplay PC to download and install Hyper Scape.

How so is Steam preventing Uplay from downloading games?

Have you tried ... Read more

Originally Posted by Choosen_Bunny
Tried all that, still, it doesn't help..

Hey there,

Sorry to hear that hasn't worked for you.

Could you please open a case on our Support Site and send over your system files.

... Read more