Ubi-TheBerry

Originally Posted by WorkerTm
Hi here is a video

Hey there WorkerTm,

Thanks for the clip, I can just see what you mean.

As Froggard mentioned, does your monitor natively support a 1400x1050 resolution?

May we also know your PCs specs?

Thank you!

Originally Posted by Aikorr.
Today I started up Rainbow Six: Siege and my Uplay would not load it's level and credits. Along with this there was no choice to check for weekly challenges, and the time it took to connect to the server was notably longer than normal.

Hey Aikorr,

The Ubisoft Club was down for maintenance yesterday, this has since been completed and your Club Units and Challenges should be back to normal.

Let us know if you're still having trouble!

Originally Posted by TheSparadra ...

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Hey there guys,

The Club was down for maintenance yesterday, this has since ended.

If anyone is have any further issues, please let us know or feel free to contact us through our Support Site or Facebook and ... Read more

Originally Posted by Wildjamster
Joined my brother who got to the hornet mission in the manhunt but when he gets to the room to pick healer trap he says its not available to pick up is this a known issue or is it me affecting him not getting the item?

to confirm ive already got the trap done the mission he hasnt joined me he has completed all the stages before hand and ive just joined hes mission that on hes map.

Hello again Wildjamster,

Would it be possible to get a clip showing this happening in-game as this does not appear to be a reported issue

Thank you

Originally Posted by RYJU-O
Bueno, mi problema es que yo cambie mi correo electronico y mi nombre de usuario de Uplay ayer, hoy intente entrar al juego "Rainbow Six:Siege" y me daba un error de: "se ha producido un problema verificando la propiedad de este producto". Yo compre este juego hace variosmeses, y ya tengo logros desbloqueados (si es que sirve como comprobante de que es de mi propiedad), y nada, quisiera poder jugarlo de nuevo. Gracias de antemano!

Hey RYJU-O!

I'm afraid Forum support is only available in ... Read more

Originally Posted by V3XED.
i had a universal skin cant remember a name and suddenly it just disapeared from my account siege is always having bugs i can never get challenges because it doesnt work pls fix your game also theres a bug where i could get my game or xp reward because it wasnt working

Hello V3XED.,

Sorry to hear you're having issues.

Do you recall at all what skin has gone missing, or have any evidence of you owning it originally?

If you do, please contact us through our ... Read more

Originally Posted by TRD_aycandundar
2 of my universal skins is mising and 2 charm is missing where is my skins??

Hello there TRD_aycandundar,

Sorry to hear you've had issues.

Do you recall exactly which skins and charms have gone missing?

Please contact us through our Support Site or ... Read more

Hey there!

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or Support Site and an agent will get back to you in your preferred language.

Thank you!

Originally Posted by IZIKKA13AOT
hi so i was just trying to see how many hours i have in the game and through finding this thread figured out that you have to be 18 to play siege...ive been playing since operation chimera i believe and i was however to check my account info,i am not 18,but the birthday associated with my ubi account is incorrect..its my sisters birthday but on the year my brother was born...no idea how that happened but my actual birthday is 9.22.2003,is there any way yall can fix it so that i dont have to wait another year to gain full access over my account since i turn 18 next year anyways.also why do i have to be 18 to see how many hours ive played in the game...lol if yall could maybe just reply and tell me that would be great..not really sure how thes...

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Originally Posted by FetterBruder
Will this issue be adressed in Game Update 9?

Hey there,

We don't have any further information regarding the investigation's progress at this time.

We'll update the Forums as and when we hear more news

Thank you for your continued patience and sorry for the inconvenience!

Originally Posted by LucNukem73
I also opened a ticket on that on the ubi website, I linked many pictures about that problem...

Hey there,

I can see you received a response to your ticket.

This issue has since been passed onto the team who are currently investigating this.

Sorry for any inconvenience!

Originally Posted by Sparrow_DZ
Thank you for the response!

Simply - its just not dropping - its almost as if GS515 does not exist any longer

There is a lengthy post about it here on the Ubisoft forums - i was just trying to get some traction again on this issue - I also realize I said 10.1, it actually started in TU10 - so since June we have been without GS515...

...

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Hey there!

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or Support Site and an agent will get back to you in your preferred language.

Thank you!

Originally Posted by olaf-11
https://imgur.com/a/1fOZb5D

Hey olaf-11,

Thanks for posting and your screenshot!

The badge should now have been unlocked for you!

Hey guys,

This was re-raised to the team and is still currently being looked into.

We'll update you as we receive more information on this.

Thank you!

Originally Posted by Sparrow_DZ
since the release of 10.1 loot has been severely degraded pre-wony.

Gs515 is now an incredibly rare drop to get - we're all left with 490-500 drops.

Why is this a continually overlooked topic?

Hello Sparrow,

Sorry to hear you feel the drops loot drops have been degraded.

I'll pass your feedback on to the team for their consideration

Feel free to drop any further details in areas of looting you feel could do with tweaking, thank you!

Originally Posted by Rastfarian
For the last 2 weeks when I take a photo for a quest-giver, there is a blank instead of the image. When the image should then be shown in the newspaper, again a blank space.
I have verified game files and taken out mods before re installing. I'm at a loss...

Hey there Rastfarian,

Thanks for reporting this to us!

Would you be able to give us some more detail by answering the following questions;

- Does this only occur on one particular save or have you been able to test this across others?
- Are there any screenshots showing in the My Documents folder [Documents\Anno 1800\photography]?
- Can you try runn... Read more

Originally Posted by Wildjamster
rending is getting so bad that the streets in new york are empty and im like falling while walking on pavement
https://twitter.com/JamesWi84338140/...16688703823879 image
https://twitter.com/i/status/1300935239070613510 video evidence

Hey there Wildjamster,... Read more

Originally Posted by Wildjamster
Found that if you use the bullet king and pick up/put down the RPG it vanishes.

Hey there Wildjamster,

Thanks for reporting this to us along with the clip!

We'll make the team aware as well and keep a look out for further players reporting this odd bug, thank you!

Originally Posted by frankiefo0ter
I'm having issues connecting to d2 on my PS4 pro, I have 2ps4s not only 1ps4 pro. Everytime I get to character select screen and select one i last up until 100% and/or get a foxtrot-01 error. I have restarted modern router and the pro and still won't connect. So I figured it was either division servers or my internet, so I loaded d2 on my regular PS4 and it loaded in with no issues. I even tried a different Ethernet cable as well. Both ps4s are on same network both hard wired. I tried putting PS4 pro on WiFi instead and still didn't work. I attempted division 1 on the pro and it worked with no issues at all. I'm lost I don't know what else to try at this point.. should I try to delete and then reinstall the game?

Any help is appre...

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